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World Wide Stereo Reviews - 249 Reviews - 9.7/10

Nov 24, 2024
World Wide Stereo has been in audio and video consumer electronics space since 1979. World Wide Stereo is an award-winning residential technology integration firm with two premium retail showrooms in the Philadelphia area and an ecommerce experience shipping nationwide. They have proudly offered the world's finest home entertainment products for over 40 years.
Circle of Excellence - World Wide Stereo

2023
Winner

Circle of
Excellence

5 years

World Wide Stereo Rating

Rating
Overall Satisfaction9.7 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.8 /10
Product Selection9.7 /10
Ease of Finding9.6 /10
Checkout Satisfaction9.7 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.7 /10
Overall Satisfaction:
 

9.7out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

91%92%

Neutral

7%5%

Negative

2%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.7 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.7 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

8.7 out of 10

Recent Reviews for World Wide Stereo

Showing 1 - 20 of 249

Los incomparables

Site Experience Feedback

Nov 23, 2024

Gracias muy buena la compra i el parlante muy buena exelente

Dave

Site Experience Feedback

Nov 22, 2024

overall expected experience is good so far. i haven't received my order yet as its only been a couple days but I'm looking forward to it

Da King

Site Experience Feedback

Nov 22, 2024

I purchased the Sonos mini sub as a result of a Black Friday email. I was very pleased with how everything went. No downside at all!

Online Shopper

Site Experience Feedback

Nov 22, 2024

Quick & concise.

cookk

Site Experience Feedback

Nov 22, 2024

Great!

Online Shopper

Site Experience Feedback

Nov 22, 2024

Even though my item ended up being tax free there was no taxes line item. It was not clear to me before checkout that it was going to be tax free. That is a good thing to clearly show before checkout

Patch

Site Experience Feedback

Nov 21, 2024

Logged on & searched for the item I was looking for & then purchased it. Site was fairly easy to navigate.

lodawg

Site Experience Feedback

Nov 21, 2024

Online purchase of Focal Bathys headphones was painless. Item was in stock as well, which was nice. Pricing was fair and what I expected.

Nomar

Site Experience Feedback

Nov 09, 2024

Everything when well


Post-Delivery Feedback

Nov 20, 2024

Easy purchase I found want I wanted the marantz model 50 the shipping was really fast

Cappy

Site Experience Feedback

Nov 20, 2024

Great selection and a knowledgeable team.

m_r_nadh

Site Experience Feedback

Nov 19, 2024

Order is getting cancelled without specifying the actual reason!

Edward

Site Experience Feedback

Nov 18, 2024

good

DCB

Site Experience Feedback

Nov 07, 2024

Excellent service so far, and the website is, in my opinion, well designed.


Post-Delivery Feedback

Nov 17, 2024

I would recommend WWS because I consider that is just a fine online store, the product catalog is extensive, the website is looks professional, customer service was excellent and Ira was second to none, that being said, there's a decline in shipping services managing deliveries on time. This issue will not be resolved unless companies such as WWS step up their influence, and demand better service from such delivery companies, in this case FedEx, whom delivered my package late, that is unacceptable, when people pay for something, that is what is expected. Demand better from shipping companies, or that will become your downfall, as WWS will be the one that people blame, or will feel dissatisfied with.

Shawn C

Site Experience Feedback

Nov 16, 2024

Easy to use and understand

Greg

Site Experience Feedback

Nov 11, 2024

Very easy to order. Good selection. Fair prices

Jimaa

Site Experience Feedback

Nov 11, 2024

I have researched World Wide Stereo & was very satisfied with my findings. World Wide Stereo seems to be a reputable company in business for some time with a good selection of equipment at fair prices.

Unclesalty

Site Experience Feedback

Nov 10, 2024

Always prompt shipping and the very best products

Tam

Site Experience Feedback

Nov 10, 2024

I appreciate the ease that I can use this website. I put multiple items in my cart and thought about it for a few days and when I went back, the items were still in the cart which I greatly appreciate!

Shirls

Site Experience Feedback

Nov 06, 2024

Good

Ray

Site Experience Feedback

Nov 05, 2024

You should never promise a product prior to possessing said product,!