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World Wide Stereo Reviews - 249 Reviews - 9.7/10

Nov 24, 2024
World Wide Stereo has been in audio and video consumer electronics space since 1979. World Wide Stereo is an award-winning residential technology integration firm with two premium retail showrooms in the Philadelphia area and an ecommerce experience shipping nationwide. They have proudly offered the world's finest home entertainment products for over 40 years.
Circle of Excellence - World Wide Stereo

2023
Winner

Circle of
Excellence

5 years

World Wide Stereo Rating

Rating
Overall Satisfaction9.7 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.8 /10
Product Selection9.7 /10
Ease of Finding9.6 /10
Checkout Satisfaction9.7 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.7 /10
Overall Satisfaction:
 

9.7out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

91%92%

Neutral

7%5%

Negative

2%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.7 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.7 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

8.7 out of 10

Recent Reviews for World Wide Stereo

Showing 81 - 100 of 249

John L

Post-Delivery Feedback

Sep 01, 2024

Delivery was extremely fast. Great selection of products. I will buy again from WWS.

Wisz

Post-Delivery Feedback

Sep 01, 2024

Very good product selection and many high end demands to choose from. I will definitely be keeping them in mind for my upcoming man cave project.

Alex

Site Experience Feedback

Aug 29, 2024

Good site

Online Shopper

Post-Delivery Feedback

Aug 26, 2024

First time purchase and every aspect has been very positive. Any future purchases of similar items World Wide Stereo will be the first place I search.

Jones

Post-Delivery Feedback

Aug 25, 2024

When the stereo was delivered, it was found that the box was damaged and the bottom of the fuselage was also scratched.

Mike W.

Post-Delivery Feedback

Aug 23, 2024

Highly recommended. I made a mistake on my order and customer we service remedied my error within minutes. It was also shipped out the same day and arrived incredibly fast! They also offer a first responder discount with no other audio shop does as far as I know. I cannot thank them enough for that. I will now be a life e customer!

Jared

Site Experience Feedback

Aug 22, 2024

You are the only ones with a phantom II 95db in stock! You used to have a store near me in Ardmore, I would have bought it there but it closed.

TLD2112

Post-Delivery Feedback

Aug 22, 2024

World Wide Stereo was great, but FedEx tracking was a nightmare and I was home waiting for a delivery that was changed several times then delivered on another day.

Online Shopper

Post-Delivery Feedback

Aug 21, 2024

Ira Segall in customer support is fantastic!!! I’m very happy with my purchase and will buy from you again.

DUKE

Site Experience Feedback

Aug 09, 2024

Good, easy and affordable


Post-Delivery Feedback

Aug 18, 2024

My wife and I have been looking to purchase a stereo receiver and speakers for a couple of years actually. I shopped around online several times and just couldn't commit to what I found, the features we wanted and price held me back. Thats until I came across a 200 watt two channel Yamaha unit from World Wide. It ticked all the boxes, features and price. Also purchased some SVS bookshelf speakers that have a great sound and feel of quality to them. Delivered undamaged and on schedule, couldn't ask for more. Highly recommend.

Jerry

Site Experience Feedback

Aug 17, 2024

Great experience

Tyler

Site Experience Feedback

Aug 16, 2024

It took me a minute to fully commit to the purchase. I received a coupon from you guys in my email that convinced me to pull the trigger.

John Ski

Site Experience Feedback

Aug 16, 2024

Overall pretty good. There was a price reduction for the product that encouraged me to make the purchase, but when I checked out, I was charged the “old” price. I called World Wide Stereo customer service, and a representative (Ira) answered, took down my information, and credited the difference in price immediately. He was cheerful, understanding and efficient, and a real “ambassador “ for World Wide Stereo. The only negative comment I have is that my purchase will arrive in 6-7 days, and not in 2-3 days as some electronics sellers offer.

Stone

Site Experience Feedback

Aug 04, 2024

No problems so far!


Post-Delivery Feedback

Aug 12, 2024

I bought a Sony xw5000es projector. The ordering process was very straightforward and I received my projector within a week. There was good communication during the entire process. I am impressed with the contact I had with customer support - they were helpful and knowledgeable. I love the projector and I would definitely order from World Wide Stereo again!

Online Shopper

Post-Delivery Feedback

Aug 11, 2024

Everything was right,and timely,and great quality.

Big Ski

Site Experience Feedback

Aug 10, 2024

I'm hoping that this soundbar will connect with my 8 year-old Samsung television. I wasn't able to clarify that the connection will be successful, in which case I will have to return the purchase. I'm used to going to a brick & mortar store where I can confirm that the electronics will be compatible. Not being a techy, I have questions about how to best grow my system.

Ira knows

Post-Delivery Feedback

Aug 10, 2024

Thanks Ira, great customer service, the best.

Mrs. E Silvestre

Site Experience Feedback

Aug 09, 2024

Easy to navigate. Great selections. Quick and easy.

Ray

Site Experience Feedback

Aug 05, 2024

Satisfied with website.

Time will tell

Site Experience Feedback

Jul 30, 2024

So far ,so good, we'll see when the item arrives, & how it performs


Post-Delivery Feedback

Aug 05, 2024

As a rule, I generally do not rate anything a 10, as perfection does not exist, but the ease of ordering, quick response on a question asked, shipping is fast, all is well thus far, we'll see. This is one of the few businesses that check all the boxes, so again, we'll see how it goes w/after the sale communications.