Wind-lock Customer Reviews
Wind-lock holds a 9.5/10 overall rating and 40 verified post-delivery reviews on Bizrate.
Wind-lock Rating
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 89% | 100% |
 Neutral | 5% | 0% |
 Negative | 5% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 81% |
Neutral | 10% | 14% |
Negative | 6% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.8 out of 10
Design of Site
Satisfaction with the look and design of the site
8.7 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
Recent Reviews for Wind-lock
Showing 1 - 50 of 238
Online Shopper
Site Experience FeedbackOct 23, 2026
Very Clear
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jonny B.
Site Experience FeedbackOct 21, 2026
Overall a great experience with no issues. Search could be better.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
n/a
Site Experience FeedbackOct 20, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 20, 2026
It had the foam guns I was looking for only place I could find. Them sadly had no other attachments that go between the foam guns and the 16 lb tanks that they are meant for
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
SPARKYD
Site Experience FeedbackOct 16, 2026
WAS JUST FINE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jamez
Site Experience FeedbackOct 15, 2026
love everything about wind lock they always have what you need an get it to you quickly
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Hawaii Mason
Site Experience FeedbackOct 14, 2026
Called the company first to check shipping options. Requested to use USPS since it will be delivered to Hawaii. Customer service was very friendly and helpful. I then felt confident placing my order online.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Daniel
Site Experience FeedbackOct 13, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
John
Site Experience FeedbackOct 12, 2026
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paul
Site Experience FeedbackOct 7, 2026
I called to see how long it would take to receive an item and I was given an accurate, realistic timeline as to when I could expect the item. Very professional.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maxie paxie
Site Experience FeedbackOct 5, 2026
Easy overall good wish I had some discounts or promotions, I would have bought more tools then I need a lot more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
akajunk
Site Experience FeedbackSep 29, 2026
Incredible!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 29, 2026
Site is user friendly and very easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 29, 2026
I don't know, this is my first time. We will see how you do? Im a drywall contractor, i could be buying alot more stuff.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 28, 2026
i don't like that i cant ship to a po box
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
tom444
Site Experience FeedbackSep 25, 2026
Everything went good and price seemed fair.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
smooth ordering process - ability to see past orders made the process very easy for me
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sailorinaz
Site Experience FeedbackSep 23, 2026
Good site easy to find what I wanted. Good pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gilly B.
Post-Delivery FeedbackSep 22, 2026
Excellant Service, Fast Delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Sam
Site Experience FeedbackSep 22, 2026
Site is very user friendly, I wanted to purchase the EIFS starter kit for one of our apprentices but currently out of stock. Although I think the items I purchased for him will be much more helpful on the project.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gz
Post-Delivery FeedbackSep 22, 2026
smooth smooth transaction - first time buyer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 18, 2026
Went great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
George
Site Experience FeedbackSep 17, 2026
Great shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trey
Site Experience FeedbackSep 17, 2026
Easy to order, items i more expensive. i appreciate the freight minimum though. better than most.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Jaso
Site Experience FeedbackSep 12, 2026
Easy to get cut sheets
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chuck C
Site Experience FeedbackSep 4, 2026
Great place for construction tools
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Cassandra
Site Experience FeedbackSep 3, 2026
Good experience always get good help from Tara Loftus
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Will
Post-Delivery FeedbackAug 30, 2026
Great products excellent costumer serviice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
StuccoGuy
Post-Delivery FeedbackAug 30, 2026
Tools came quickly. Trowel and rasp was straight and works great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
aa
Site Experience FeedbackAug 25, 2026
awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jake
Site Experience FeedbackAug 25, 2026
Straightforward experience to order products and see information. Pleased with process.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 24, 2026
Na
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ricky
Site Experience FeedbackAug 22, 2026
Awesome unique design of tool will be very versatile in its ability to make my job easier. Very easy and prompt check out and timing of tool delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
geno
Post-Delivery FeedbackAug 22, 2026
good product and easy to use and order from
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Site Experience FeedbackAug 19, 2026
it was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
king
Site Experience FeedbackAug 18, 2026
it was easy to order
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Geno
Site Experience FeedbackAug 12, 2026
easy to search for items i need and great products. easy checkout too
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Plaster Head
Site Experience FeedbackAug 12, 2026
Need a left handed trowel and a good product
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackAug 11, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Omar the Stucco Guy
Site Experience FeedbackAug 7, 2026
Found what I was looking for quick and am compelled to keep scrolling through the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 7, 2026
I was able to find my replacement part. The only bad thing was the price of shipping
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
Anthony
Site Experience FeedbackAug 6, 2026
Que mi compra fue excelente
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gabriel
Site Experience FeedbackAug 6, 2026
if i like those sponge i will buy a 1000 sponge every time you better keep more in stock
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
GetMoney
Site Experience FeedbackAug 5, 2026
Good to go
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 30, 2026
I dont know why that you have to use fedex.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
Online Shopper
Post-Delivery FeedbackJul 28, 2026
The purchase and receiving experience went well. Someone even followed up by phone and made sure I had installation information I might need. There are a few things that I would like to see some improvement on: 1) the overall cost seems fairly high for the product, although it is more heavy duty than I expected. I purchased them because my customer specified them. 2) It doesn't make sense to me how one dimension of the access panel has plenty of room around the access frame for installation, but the other dimension is very tight with only a 1/4 - 1/2" of play in the framing 3) the shipping cost is crazy
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Chuck
Site Experience FeedbackJul 28, 2026
Wind-Lock has been our trusted supplier of construction tools, specifically EIFS related tools for over 30 years. They are super easy to seal with.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
El cartero
Site Experience FeedbackJul 28, 2026
This is all very good, just that the shipment is very high, but it is worth it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ed
Site Experience FeedbackJul 27, 2026
The call center was very knowledgeable and helpful. But the shipping cost are high for two boxs of screw at 50 plus dollars.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJul 24, 2026
Muy fácil para todo el material que uno ocupa
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10