Wesco Performance Reviews - 189 Reviews - 9.2/10
Wesco Performance Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.2out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 84% |
Neutral | 15% | 16% |
Negative | 6% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Wesco Performance
Showing 21 - 40 of 189
Timtech
Site Experience Feedback
Oct 21, 2024
Excellent pricing and availability
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Oct 21, 2024
Getting to site was hard to start with, all searches send you to other sites, A photo popped up on one of my searches and I was looking for the GM buckles, your site listed them, so here I came.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 20, 2024
I'm so glad you dad these products! But I wish the fixed strap was a little longer. strap was longer.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Ron
Site Experience Feedback
Oct 10, 2024
I'm a past customer using your seat belts in the vintage trucks I restore. Quality products to ensure the safety of my customers. Your site is easy to navigate with the information I need to order correctly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ron
Post-Delivery Feedback
Oct 18, 2024
I've ordered seat belts from Wesco in the past for my truck restoration business. Each order was delivered as ordered and they are easy to install. I had ordered tan colored belts this time but was told they were out of stock in that color. Being under a deadline needed this order asap and when it didn't show up I contacted Dawn. She said they were waiting for and order of webbing that was supposed to be delivered in a few days that I didn't have. I expressed my disappointment on not getting the color I ordered. Dawn offered black as alternative color but I chose grey instead. The order came in time to be installed in my customers truck. Thanks to Dawn for help in saving my deadline.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 15, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dipshat
Site Experience Feedback
Oct 10, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill
Site Experience Feedback
Oct 07, 2024
i found exactly what I was looking for with a google search. i brought me to your site. i read reviews of the product and made the purchase.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Hecaclassic
Post-Delivery Feedback
Oct 05, 2024
The seat belt buckles were the ones I remember and wanted with the starburst on them.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Early Mustang
Site Experience Feedback
Oct 03, 2024
Good but more detailed pictures would be helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wombat
Site Experience Feedback
Oct 02, 2024
Fast n easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 24, 2024
HAD PART# BUT SEARCH COULLN'T FIND IT
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 29, 2024
It's ok
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- Full ratings for this review »
Jboor
Site Experience Feedback
Sep 15, 2024
The web site is fine to navigate. I read good reviews from other places that recommended Wesco products. It’s difficult for me to rate the product before I’ve received and installed the seatbelts.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Jboor
Post-Delivery Feedback
Sep 22, 2024
Good selection, easy to navigate web site. Good directions. Easy to install. Nice feeling seat belts.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Seagull
Site Experience Feedback
Sep 21, 2024
Very easy to find what I was looking for. Details and reviews easy to understand and find. Easy check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chad
Site Experience Feedback
Sep 21, 2024
I had to re-enter my credit card information at least three times.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Daryl
Site Experience Feedback
Aug 26, 2024
It was all good so far even the young lady I had to talk to on the phone before I placed my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Daryl
Post-Delivery Feedback
Sep 21, 2024
I did have to contact customer service by pone to help me place this order the lady I talked to was very helpful and seemed really sweet and I am fixing to purchase another seat belt
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JDin510
Site Experience Feedback
Aug 15, 2024
The website is fine, but trying to get ahold of a live person on the phone is impossible. I'm hoping that I got everything I needed in the right lengths. I've tried multiple times a day at different times to try and get someone on the phone but no-one will answer or return calls.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Jesus
Site Experience Feedback
Sep 07, 2024
Website was easy-to-use and straight forward. Some items that would of like to have were out of stock from a month ago and still out of stock to this time. Luckily there is an alternative product.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Peter Car
Site Experience Feedback
Sep 09, 2024
I found the site very informative with diagrams and measurements and instructions for my project.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 06, 2024
took foreer to get my order
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 1
- Customer Support: N/A
- Full ratings for this review »