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Wesco Performance Reviews - 189 Reviews - 9.2/10

Nov 22, 2024
Wesco Performance has been your source for seat belts, high quality racing accessories since 1989. Racing gear like driving suits, racing helmets, (including a full Bell helmet line), 5 point restraints, arm restraints, Nomex gloves, shoes, and under gear including underwear, hoods, socks, and more for your race car. Choose the perfect seat belt for your antique car and classic car. Racing gear including their entire racing helmet line. All of their racing helmets are SA2020 rated offering Bell helmets, Racequip helmets, and Pyrotect helmets.

Wesco Performance Rating

Rating
Overall Satisfaction9.2 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.3 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.3 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.2out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.3out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%84%

Neutral

15%16%

Negative

6%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Wesco Performance

Showing 21 - 40 of 189

Timtech

Site Experience Feedback

Oct 21, 2024

Excellent pricing and availability

Dave

Site Experience Feedback

Oct 21, 2024

Getting to site was hard to start with, all searches send you to other sites, A photo popped up on one of my searches and I was looking for the GM buckles, your site listed them, so here I came.

Online Shopper

Post-Delivery Feedback

Oct 20, 2024

I'm so glad you dad these products! But I wish the fixed strap was a little longer. strap was longer.

Ron

Site Experience Feedback

Oct 10, 2024

I'm a past customer using your seat belts in the vintage trucks I restore. Quality products to ensure the safety of my customers. Your site is easy to navigate with the information I need to order correctly


Post-Delivery Feedback

Oct 18, 2024

I've ordered seat belts from Wesco in the past for my truck restoration business. Each order was delivered as ordered and they are easy to install. I had ordered tan colored belts this time but was told they were out of stock in that color. Being under a deadline needed this order asap and when it didn't show up I contacted Dawn. She said they were waiting for and order of webbing that was supposed to be delivered in a few days that I didn't have. I expressed my disappointment on not getting the color I ordered. Dawn offered black as alternative color but I chose grey instead. The order came in time to be installed in my customers truck. Thanks to Dawn for help in saving my deadline.

Online Shopper

Site Experience Feedback

Oct 15, 2024

Excellent

Dipshat

Site Experience Feedback

Oct 10, 2024

Good

Bill

Site Experience Feedback

Oct 07, 2024

i found exactly what I was looking for with a google search. i brought me to your site. i read reviews of the product and made the purchase.

Hecaclassic

Post-Delivery Feedback

Oct 05, 2024

The seat belt buckles were the ones I remember and wanted with the starburst on them.

Early Mustang

Site Experience Feedback

Oct 03, 2024

Good but more detailed pictures would be helpful.

Wombat

Site Experience Feedback

Oct 02, 2024

Fast n easy

Online Shopper

Site Experience Feedback

Sep 24, 2024

HAD PART# BUT SEARCH COULLN'T FIND IT

Online Shopper

Site Experience Feedback

Sep 29, 2024

It's ok

Jboor

Site Experience Feedback

Sep 15, 2024

The web site is fine to navigate. I read good reviews from other places that recommended Wesco products. It’s difficult for me to rate the product before I’ve received and installed the seatbelts.


Post-Delivery Feedback

Sep 22, 2024

Good selection, easy to navigate web site. Good directions. Easy to install. Nice feeling seat belts.

Seagull

Site Experience Feedback

Sep 21, 2024

Very easy to find what I was looking for. Details and reviews easy to understand and find. Easy check out.

Chad

Site Experience Feedback

Sep 21, 2024

I had to re-enter my credit card information at least three times.

Daryl

Site Experience Feedback

Aug 26, 2024

It was all good so far even the young lady I had to talk to on the phone before I placed my order


Post-Delivery Feedback

Sep 21, 2024

I did have to contact customer service by pone to help me place this order the lady I talked to was very helpful and seemed really sweet and I am fixing to purchase another seat belt

JDin510

Site Experience Feedback

Aug 15, 2024

The website is fine, but trying to get ahold of a live person on the phone is impossible. I'm hoping that I got everything I needed in the right lengths. I've tried multiple times a day at different times to try and get someone on the phone but no-one will answer or return calls.

Jesus

Site Experience Feedback

Sep 07, 2024

Website was easy-to-use and straight forward. Some items that would of like to have were out of stock from a month ago and still out of stock to this time. Luckily there is an alternative product.

Peter Car

Site Experience Feedback

Sep 09, 2024

I found the site very informative with diagrams and measurements and instructions for my project.

Online Shopper

Post-Delivery Feedback

Sep 06, 2024

took foreer to get my order