Skip to main content

WebstaurantStore Reviews - 93 reviews - 9/10

WebstaurantStore is more than just an online retailer. Since 2004, they've created an innovative, easy-to-use website to meet the purchasing needs of businesses from all over the globe.
Circle of Excellence - WebstaurantStore

2017
Winner

Circle of
Excellence

2 years

WebstaurantStore Rating

Overall Satisfaction:

9out of 10

Would Shop Here Again:

9out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

79%60%
Neutral rating icon

Neutral

11%20%
Negative rating icon

Negative

11%20%
Customer Certified:
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Trust & Authority:

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews
Site Experience Feedback

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

7.8 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9 out of 10

Clarity of Product Information

How clear and understandable was the product information

9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8 out of 10

Variety of Shipping Options

Desired shipping options were available

9 out of 10

Post-Delivery Feedback

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

10 out of 10

Order Tracking

Satisfaction with the ability to track the order

10 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

10 out of 10

Customer Support

Satisfaction with assisted or self-service help

10 out of 10

Product Availability

How easily were you able to find the product you were looking for

10 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for WebstaurantStore