The Vitamin Shoppe Customer Reviews
The Vitamin Shoppe holds a 9.3/10 overall rating and 1,615 verified post-delivery reviews on Bizrate.
The Vitamin Shoppe Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 83% |
 Neutral | 11% | 10% |
 Negative | 5% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1 - 50 of 31,046
VK
Site Experience FeedbackSep 5, 2026
Overall experience was good and smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jimmy
Site Experience FeedbackSep 5, 2026
With Vitamin Shoppe as a brand, things I like: I'm familiar with the site, it functions well. I have a lengthy history with v-shoppe, 20+ years. The quality, value, and consistency have encouraged me to stay with the brand. r Recommended.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Machaiah
Site Experience FeedbackSep 5, 2026
Easy to use. Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Axel
Site Experience FeedbackSep 5, 2026
Fast quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steb
Site Experience FeedbackSep 5, 2026
All good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Tim
Site Experience FeedbackSep 5, 2026
The ease of ordering, the constant deals and the option to pickup in store is awesome and really convienant. I don't like having to wait for a delivery so just being able to pick my items up myself is amazing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Website is good never had any issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mickey Krum
Site Experience FeedbackSep 5, 2026
So nice to have the convenience. That is so important with my busy schedule . Thank you Vitamin shop!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Natedog
Site Experience FeedbackSep 5, 2026
I liked the deals on ryse and the labor day discount
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ricki
Site Experience FeedbackSep 5, 2026
The website hands on
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Diego
Site Experience FeedbackSep 5, 2026
It was a very easy process to shop and enjoyable.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
TLM
Site Experience FeedbackSep 5, 2026
Website was easy to navigate and find the products I was looking for.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
good
Site Experience FeedbackSep 5, 2026
i liked it, I wanted to order it to be delivered but it wouldve got here tomorrow which was okay.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Ozzy
Site Experience FeedbackSep 5, 2026
Ok. Discount not excepted
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
Sherley
Site Experience FeedbackSep 5, 2026
No problem arose with that transaction.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Gabe
Site Experience FeedbackSep 5, 2026
The selection of flavors for energy is a bit odd due to it showing all available flavors but not all of them will be in stock for pickup at the location you choose. Some though aren't available at all but still show as available. Other than that the overall utility that the app brings is great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johnny 661
Site Experience FeedbackSep 5, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
SuzCakes
Site Experience FeedbackSep 5, 2026
I like that Vitamin Shop always has the good options in stock! Will continue to order from here!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big dawg Eli
Site Experience FeedbackSep 5, 2026
Great sale got what i needed & was in & out
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Joe m
Site Experience FeedbackSep 5, 2026
Very easy to use
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Em
Site Experience FeedbackSep 5, 2026
I came here to purchase energy drinks knowing I can always find what I need and look for here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KaleHead
Site Experience FeedbackSep 5, 2026
The website is easy to navigate. The discounted options don’t provide a price per capsule though.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Island Boy
Site Experience FeedbackSep 5, 2026
Everything was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hulk
Site Experience FeedbackSep 5, 2026
Easy to work with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stratcat
Site Experience FeedbackSep 5, 2026
Always easGood selection options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AD mike
Site Experience FeedbackSep 5, 2026
easy to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mswan
Site Experience FeedbackSep 5, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cj Washington
Site Experience FeedbackSep 5, 2026
I found making purchases is easy and Vitamin Shoppe is very informational on the products they carry, pricing is is very good, I love the bogo's, and auto ships. Vitamin Shoppe has been my go to for all my supplements and vitamins for over 20 years, I give Vitamin Shoope a, AAA+++ and I highly recommend them!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 5, 2026
Vitamin shoppe is very reliable and timely. My orders always come early and all my products are always in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jbunni
Site Experience FeedbackSep 5, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Website is easy to use and very convenient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Samasam
Site Experience FeedbackSep 5, 2026
Very easy to place order and set preferences.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lasciel
Site Experience FeedbackSep 5, 2026
It's good but the in stock clearance and deal options could be displayed better it doesn't always work right with listing in stock stuff.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Favi
Site Experience FeedbackSep 5, 2026
Everything was smooth and great deals too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lizzie
Site Experience FeedbackSep 5, 2026
I was happy about the discount, but one item i needed was out of stock.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
PPaws
Site Experience FeedbackSep 5, 2026
I found the checkout process cumbersome. Wanted to switch from PayPal to credit card and it wouldn't let me - just kept circling.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
cag
Site Experience FeedbackSep 5, 2026
Was easy to make purchase and quick shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Healthy
Site Experience FeedbackSep 5, 2026
All experience is favorable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TanSuperman
Site Experience FeedbackSep 5, 2026
It was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
David
Site Experience FeedbackSep 5, 2026
Sometimes the site is feels a little bit outdated with how slow the UI is and the constant ads for different supplements
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Very easy to navigate site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DrSpaz
Site Experience FeedbackSep 5, 2026
FAST AND EASY
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Website is great. No complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
As expected. No issues
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bean
Site Experience FeedbackSep 5, 2026
no problems - finally getting use to online website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Website is easy to navigate and checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gmatt
Site Experience FeedbackSep 5, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ramble32
Site Experience FeedbackSep 5, 2026
User friendly site and took me straight to what I wanted to get without jumping through hoops!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
OLLIE
Site Experience FeedbackSep 5, 2026
HAD TO CHOOSE & THEN DELETE 1 SUPPLEMENT TO QUALIFY FOR THE COUPON
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Landon67
Site Experience FeedbackSep 5, 2026
Great deals on energy drinks are always good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8