The Vitamin Shoppe Customer Reviews
The Vitamin Shoppe holds a 9.3/10 overall rating and 1,614 verified post-delivery reviews on Bizrate.
The Vitamin Shoppe Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 82% |
 Neutral | 11% | 11% |
 Negative | 5% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1 - 50 of 31,048
Shay
Site Experience FeedbackSep 4, 2026
My experience was great. Even when I go in store I have a very easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T
Site Experience FeedbackSep 4, 2026
Overall good. Wish there were more filters on products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Alexis
Site Experience FeedbackSep 4, 2026
Always easy to order the things I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lilly
Site Experience FeedbackSep 4, 2026
If was good and easy to get and find whah I wanted and find good deals
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 4, 2026
Pretty good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Phoenix
Site Experience FeedbackSep 4, 2026
Everything worked
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrew
Site Experience FeedbackSep 4, 2026
Great deal on Ghost energy drinks fantastic experience ordering also having the new A&W flavor available was awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kiwi
Site Experience FeedbackSep 4, 2026
I have a problem adding my verification check the first time so I had to sign back in through my text link again. Otherwise it was very pleasant.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JizzyBoy
Site Experience FeedbackSep 4, 2026
Cool
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
AMY
Site Experience FeedbackSep 4, 2026
It was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tanner
Site Experience FeedbackSep 4, 2026
A great store that I buy all my energy drinks from. Has new drops and deals all the time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Julz
Site Experience FeedbackSep 4, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rama J
Site Experience FeedbackSep 4, 2026
I have had pleasant experiences with vitamin shop. Nothing bad to say.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Repeat customer
Site Experience FeedbackSep 4, 2026
Easy to interact- service Always good - delivered ontime
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Smiley
Site Experience FeedbackSep 4, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dar
Site Experience FeedbackSep 4, 2026
Website works well, I was able to change from shipping to pickup easily. I also used my points.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oliver
Site Experience FeedbackSep 4, 2026
Website is very intuitive to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elisha
Site Experience FeedbackSep 4, 2026
The website was easy to navigate and you could see all the discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
I learned more about your rewards program that I didn’t know before
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RB
Site Experience FeedbackSep 4, 2026
I was looking for something specifically and it was very easy to fine and checkout was simple and quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
Very happy with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
I love my Ryse Energy Drinks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Falker
Site Experience FeedbackSep 4, 2026
smooth experience and great selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LG5
Site Experience FeedbackSep 4, 2026
No issues. Good shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James
Site Experience FeedbackSep 4, 2026
Overall happy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 4, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tee
Site Experience FeedbackSep 4, 2026
I've always had a great experience with ordering from the Vitamin Shoppe website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great Experience
Site Experience FeedbackSep 4, 2026
Easy to order. Clear instructions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beverly
Site Experience FeedbackSep 4, 2026
All is well😁
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kb
Site Experience FeedbackSep 4, 2026
Good experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
KeriFLgirl
Site Experience FeedbackSep 4, 2026
I hope I found a product that will help me. So far I have taken it for a week and I do see some improvement. It was easy to find what I was looking for on this website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
Very fast and to the point.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blessed
Site Experience FeedbackSep 4, 2026
I have nothing but praise to give I have got myself stocked up on my New found Caffeine Drink The Cotton Candy Alani I am in love with the true to flavor it is and the tiny little pep you might need to get your day off to a great start I have stopped drinking coffee in the morning and replaced with The Cotton Candy Alani 1 in the morning and They are Pricey in the store over 3$ each And at The Vitamin Shoppe LET me just say if you don’tshop WITH The Vitamin Shoppe you Are Losing the deal of they year with the Great Deal they have Very often and with Free Shipping and on top of That the Rewards Points Savings And Most of the Time You Can find Coupon Code and save Extra And With All That you Can Save and Mark down the Price to A Unbelievable Sale Price of like $ 1.63 each WOW The Value is to good to pass up THANKS VITAMIN SHOPPE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mariah
Site Experience FeedbackSep 4, 2026
great experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
John Deere
Site Experience FeedbackSep 4, 2026
Good website, easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dani
Site Experience FeedbackSep 4, 2026
Overall the website was extremely user friendly and easy to navigate - finding what I was looking for was quick/easy and offered a great competitive selection to compare nutrients and pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
butterfly
Site Experience FeedbackSep 4, 2026
Lots of product choices, good product information
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maria
Site Experience FeedbackSep 4, 2026
Easy to find what I was looking for & glad that site accepts Apple Pay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TheSchoon
Site Experience FeedbackSep 4, 2026
I just always enjoy finding what I need and exploring other options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
no comment
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
NA
Site Experience FeedbackSep 4, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SAW
Site Experience FeedbackSep 4, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
Good experience. Easy to navigate, search and checkout.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
LC
Site Experience FeedbackSep 4, 2026
My autoship was canceled but no clear reason given. On the other hand, most times have what i need
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
Very easy to use. Found what I needed quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lu
Site Experience FeedbackSep 4, 2026
Very easy to manage
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike M
Site Experience FeedbackSep 4, 2026
Site needs more improvement for mobile experience and would benefit from a mobile specific implementation vs retrofit of main website. Overall it is functional but not necessarily optimized
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackSep 4, 2026
The website felt a little sporadic — just a lot of text while scrolling but overall pretty simple. I was trying to find a single can because it said if I spent two more cents, I would’ve got free shipping but I couldn’t find it. Little difficult to navigate but not the worst.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ClockingSteps
Site Experience FeedbackSep 4, 2026
Very good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
The website had stated that the one flavor of ghost was in stock and when i went to add it to cart it was actually not in stock
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10