The Vitamin Shoppe Customer Reviews
The Vitamin Shoppe holds a 9.4/10 overall rating and 1,558 verified post-delivery reviews on Bizrate.
The Vitamin Shoppe Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 84% |
 Neutral | 11% | 12% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.2 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 87% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1 - 50 of 30,785
Vita Veeta
Site Experience FeedbackAug 2, 2026
Enjoy The Vitamin Shoppe's vitamins and supplements because they contain no added ingredients. You the full benefit of the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cathy
Site Experience FeedbackAug 2, 2026
The website is very easy to maneuver and understand exactly what you're getting. I love the detailed information for your vitamins.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deryk
Site Experience FeedbackAug 2, 2026
The mail coupons are deceiving, the small print excludes pretty much all brands.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Nano21
Site Experience FeedbackAug 2, 2026
The website is fast and smooth. Has nice display of products and good variety suggestion from what I currently look into. Truly enjoyed browsing through it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackAug 2, 2026
The website was normal. Search and find like most, but I did the scroll down to tabs under main sections could get in the way and accidentally open other tabs not intended.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vamshi
Site Experience FeedbackAug 2, 2026
fast and easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Discounts
Site Experience FeedbackAug 2, 2026
Easy to use discount codes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Remy
Site Experience FeedbackAug 2, 2026
Love that you already have the new yohoo ghost online. I normally shop in store.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drava
Site Experience FeedbackAug 2, 2026
Easy to navigate and fabulous selection of products with great pricing and discounts
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
PR
Site Experience FeedbackAug 2, 2026
Website and store was easy to navigate and purchase was simple. Choosing a store with the product in stock was important, so I’m glad it was easily noticeable, how much was in stock. As well as the notifications of the BOGO special currently in effect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WillOnWater
Site Experience FeedbackAug 2, 2026
Seems like you had everything I looked up and had a great selection of everything. And the prices are reasonable I feel like.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Sharon
Site Experience FeedbackAug 2, 2026
Was good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AJ
Site Experience FeedbackAug 2, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rick
Site Experience FeedbackAug 2, 2026
easy to use and navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Simple, knew what I wanted, you had it, and because of the time, it was convenient to order for pickup next day!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lady Cee-Cee
Site Experience FeedbackAug 2, 2026
Good experience, item was easy to find. Not to impressed with check out. Wish they would accept Apple Pay
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 2, 2026
Average wish shipping wasn't so Pricy
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
Lucy
Site Experience FeedbackAug 2, 2026
Very good deals
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Gina
Site Experience FeedbackAug 2, 2026
It's always easy to order with The Vitamin Shoppe. They have great deals on what I normally purchase and also deals on other items that allows me to try new things at a discounted rate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Meredith
Site Experience FeedbackAug 2, 2026
Easy to use. Has the same products I bought in person for over 25 years.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
bigblue
Site Experience FeedbackAug 2, 2026
bought vitamins
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Its good and simple, the history purchases keep displaying error.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kg
Site Experience FeedbackAug 2, 2026
Easy to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
CW
Post-Delivery FeedbackAug 2, 2026
Great selection of products, always enjoy shopping the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Great
Site Experience FeedbackAug 2, 2026
Fast and easy transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zya Anari
Site Experience FeedbackAug 2, 2026
The website is good, I had no issues navigating through the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kris
Site Experience FeedbackAug 2, 2026
It was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peggy
Site Experience FeedbackAug 2, 2026
I was pleased to find an item on your site that I had been getting elsewhere and paying more for. The subscription process was easy and actually a good deal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
I like barbells and you had a sale :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lean
Site Experience FeedbackAug 2, 2026
I’m not sure what dosage I should try
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bloo
Site Experience FeedbackAug 2, 2026
Straightforward
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
drakemom
Site Experience FeedbackAug 2, 2026
good interaction with site, no problems and able to clearly see and compare products and cost
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Moon
Site Experience FeedbackAug 2, 2026
Great selection. Easy to manage and checkout!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Easy to use
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackAug 2, 2026
Very good. Picking my order and check out was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nic_disassembly of catatonic_disassembly
Site Experience FeedbackAug 2, 2026
It's better than GNC and unlike Amazon I can pickup same day.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Keke
Site Experience FeedbackAug 2, 2026
Overall the experience was fine. I love that it shows what is on available in surrounding stores without having to go to each individually. I wish I could sort by low to high price rather than having to pick a price range. I did want 3 bottles of the spray I bought but only 2 were available. Would be nice to include an option to purchase and wait for it to come in to the store.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 2, 2026
Simple. Identified my item, added to cart and paid for it.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
#THEBAKER
Site Experience FeedbackAug 2, 2026
Excellent experience thank you very much.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 2, 2026
Easy purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Valerie C
Post-Delivery FeedbackAug 2, 2026
My order has an item which needed adult signature. I waited the morning for the driver; the time shifted to the afternoon. This delay was on the shipper, not the shoppe.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
KB
Site Experience FeedbackAug 2, 2026
I used the app and it easy to use. Would like a larger window for iPad. Clear photos and navigation was easy. More discounts for repeat customers without time limit If I order 1 x every 3 months or so the coupons expire.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackAug 2, 2026
thanks for the coupon!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dranoc
Site Experience FeedbackAug 2, 2026
Easy to navigate the site with great selection of products. Love the points program and coupons!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Cam
Site Experience FeedbackAug 2, 2026
A good experience!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pita
Site Experience FeedbackAug 2, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 2, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doug
Site Experience FeedbackAug 2, 2026
It’s good to navigate and easy to understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gymgoer
Site Experience FeedbackAug 2, 2026
It was great I never know you could order from there
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10