The Vitamin Shoppe Reviews - 1,480 Post-Delivery Reviews - 9.4/10
The Vitamin Shoppe Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 85% |
 Neutral | 11% | 11% |
 Negative | 3% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 85% |
Neutral | 11% | 12% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1 - 50 of 31,344
Online Shopper
Site Experience FeedbackJun 16, 2026
Nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
grib
Site Experience FeedbackJun 16, 2026
great. had all the items i needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
I love the vitamin shoppe! It started to glitch but I had to exit out but then it worked fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Uly
Site Experience FeedbackJun 16, 2026
Good stuff here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
Friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Santi
Site Experience FeedbackJun 16, 2026
It was fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trrickster
Site Experience FeedbackJun 16, 2026
Quick and easy purchase made today. Glad I was able to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Barb
Post-Delivery FeedbackJun 16, 2026
I am happy to place my order online. It takes only a couple of days to receive the order. Thankful for this convenience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Kai
Site Experience FeedbackJun 16, 2026
I’ve run out of or low on several vitamins just before a two week trip so I’m hoping my order ships quickly. I was disappointed that I spend 130 dollars but still get charged regular shipping amount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sipp
Site Experience FeedbackJun 16, 2026
Every time I went to the store, they were very polite. It’s very easy to order from the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackJun 16, 2026
Great but all items should have a filter to price from low to high
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kenzie
Site Experience FeedbackJun 16, 2026
Website was easy to navigate and prices/deals were clearly marked. This survey is a little long but it’s fine.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Gmoney
Site Experience FeedbackJun 16, 2026
It was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ThaiGuy
Site Experience FeedbackJun 16, 2026
Easy and straight to the point
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
andi
Site Experience FeedbackJun 16, 2026
I’m on the app- it is a little clunky and outdated, but it works. Could use a facelift and some consolidation with a UI expert.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Lizzy
Site Experience FeedbackJun 16, 2026
Over all great website to use
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Oussy
Site Experience FeedbackJun 16, 2026
Sadly one of the flavors I was looking for isn’t available. Otherwise the experience was okay.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJun 16, 2026
It was relatively simple to review ingredients and serving size It would be nice to compare similar products side by side
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pokey
Site Experience FeedbackJun 16, 2026
Very easy to locate what I've been taking
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
good selection
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
W king
Site Experience FeedbackJun 16, 2026
very user friendly
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jen K
Site Experience FeedbackJun 16, 2026
Website was easy to use. Great promotional pricing on Vitamin Shoppe branded items. Buy online and pick-up in store is a very convenient option for me.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dan
Site Experience FeedbackJun 16, 2026
Online is usually pretty good. I often strugle finding a storefront with enough inventory.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Guy
Site Experience FeedbackJun 16, 2026
Great site. If this supplement works I'll definitely be back.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 16, 2026
I also went into the Vitamin Shoppe for a purchase. I had a very good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
R
Site Experience FeedbackJun 16, 2026
Great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mady Gong
Site Experience FeedbackJun 16, 2026
Good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
yugenotaht
Site Experience FeedbackJun 16, 2026
Always pleasant and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ben
Site Experience FeedbackJun 16, 2026
Went great. Super easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Djmatt
Site Experience FeedbackJun 16, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BHSr
Site Experience FeedbackJun 16, 2026
The process to complete my order was very simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johnny
Site Experience FeedbackJun 16, 2026
It was very helpful when looking up exactly what I wanted and gave me a variety of brands and options.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
OG websurfer
Site Experience FeedbackJun 16, 2026
I enjoyed an easy shopping experience with this website today.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerm
Site Experience FeedbackJun 16, 2026
Smooth and easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Bgarrett25
Site Experience FeedbackJun 16, 2026
Love the site, great descriptions and products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
There were items I was familiar with so it made it easy to shop.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Healthy Mama
Site Experience FeedbackJun 16, 2026
Very easy experience with products that I know to be high-quality and coupons available, which is a huge plus because I am on a tight budget, but also want to have good supplements for my body
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeff M
Site Experience FeedbackJun 16, 2026
Simple and user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SnackWell
Site Experience FeedbackJun 16, 2026
Easy to navigate and select products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stressed
Site Experience FeedbackJun 16, 2026
This was the worst experience I have had in a long time.
- Overall Rating: 2
- Would Shop Here Again: 8
- Likelihood To Recommend: 3
Josh
Site Experience FeedbackJun 16, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 16, 2026
It was good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Cinderella
Post-Delivery FeedbackJun 16, 2026
The best so easyyy to purchase and the products are well packaged
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Robv83
Site Experience FeedbackJun 16, 2026
I like shopping at Vitamin shop. But they send way to many marketing emails.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
MesabiMissile
Site Experience FeedbackJun 16, 2026
Postive reaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Garcia1k
Site Experience FeedbackJun 16, 2026
I had always wanted to buy products from this store until I found a better price; it was a good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kiki
Site Experience FeedbackJun 16, 2026
Very quick and straightforward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackJun 16, 2026
Great experience and in stock!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brett L
Site Experience FeedbackJun 16, 2026
Ordering with Vitamin Shoppe is great, I value the ease of the experience and that they are always providing deals and promos that save me money and allow me to keep purchasing the products I love.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sje43
Site Experience FeedbackJun 16, 2026
Good value compared to other sites.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10