The Vitamin Shoppe Reviews - 1,493 Post-Delivery Reviews - 9.4/10
The Vitamin Shoppe Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 84% |
 Neutral | 11% | 11% |
 Negative | 4% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 85% |
Neutral | 11% | 12% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1 - 50 of 31,317
Jay
Site Experience FeedbackJun 21, 2026
Everything great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joey
Site Experience FeedbackJun 21, 2026
Very easy to find what I was looking for. I normally go in store to get this product but my location in Huntington Beach has been out for months and they told me that there was no more coming in. So I went to the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve Laredo
Site Experience FeedbackJun 21, 2026
It was a great experience, and the prices you just can’t get any better.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Saimin Queen
Site Experience FeedbackJun 21, 2026
Great experience with both in store and online shopping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Akil_Xcal
Site Experience FeedbackJun 21, 2026
So far mostly all of your products have worked out pretty accurate to their purpose and description. Would highly recommend to anyone new to ordering online!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Lancd
Site Experience FeedbackJun 21, 2026
Always find best deals and new quality products at vitamin shoppe
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CK
Site Experience FeedbackJun 21, 2026
Very easy to quickly find what I wanted and place my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rick L
Site Experience FeedbackJun 21, 2026
Interaction has always been stellar
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
w3nd3lyn
Site Experience FeedbackJun 21, 2026
The check out was a bit confusing. I selected paypal, but the error message still appeared saying Google wallet not allowed for auto shipments. But turns out the warning stays in place regardless of the payment selection. Why do that? On my phone the warning anf layout makes it confusing.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Shelle
Site Experience FeedbackJun 21, 2026
It would be appreciated if discounts were available for pick-up in store as well too
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jay
Site Experience FeedbackJun 21, 2026
Everything was good. No problem at all. Enjoyed browsing the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ash
Site Experience FeedbackJun 21, 2026
Site is very laggy and glitchy. Also as a gold member I feel as though I should get free shipping on all orders
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
heather
Site Experience FeedbackJun 21, 2026
I found what I was looking for and was able to order easily.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ltrain
Site Experience FeedbackJun 21, 2026
Just moved to the area and signed up at vitamin shoppe so I could order on the app and just go pick it up. Very convenient. Easy app experience!! Happy with bogo and first time purchase discount code.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Delta55
Site Experience FeedbackJun 21, 2026
Found what i was looking for. Information on the site for the products they sale seem to be adequate. I like it.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 21, 2026
Very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
T
Site Experience FeedbackJun 21, 2026
A lot better than GNC.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lmarstellar
Site Experience FeedbackJun 21, 2026
It was very easy to find the product I wanted and to checkout!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ricky
Site Experience FeedbackJun 21, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
De buzz
Site Experience FeedbackJun 21, 2026
Great products at great prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sweet
Site Experience FeedbackJun 21, 2026
easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WILL
Site Experience FeedbackJun 21, 2026
I was hoping for another flavor to get at vitamin shoppe but it's out of stock right now.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Getfitnow
Site Experience FeedbackJun 21, 2026
Low stock of items causes me to drive further
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
K7x
Site Experience FeedbackJun 21, 2026
Good 1st time discount and autoship discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gymfreakk
Site Experience FeedbackJun 21, 2026
Easy!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johnson
Site Experience FeedbackJun 21, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Spencer
Site Experience FeedbackJun 21, 2026
It was easy to purchase this gift card. The pricing options were clearly stated. The final price, including shipping, was clearly stated.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
NYLiberty
Site Experience FeedbackJun 21, 2026
The checkout process still required me to enter credit card payment information even though I entered a vitamin shoppe giftcard that covered the total cost and it would not use any other payment option. That was a confusing step.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Sniper
Post-Delivery FeedbackJun 21, 2026
I always refer to the vitamin Shoppe to family and friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
SS
Site Experience FeedbackJun 21, 2026
Very user friendly and ease of use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Addie
Post-Delivery FeedbackJun 21, 2026
It was all great but my package was late for delivery and then it was delivered late to the wrong address but was later corrected the products I have used from the order thus far are good so would order again probably
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 5
- Customer Support: 8
Star888
Site Experience FeedbackJun 21, 2026
Super easy to use. User friendly interface made shopping a breeze. Love the multiple payment options!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
I was looking for a new meal replacement shake and the bogo deal was nice. I wish there were a few more options though. I wish there were more deals on barebells also
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Liz
Site Experience FeedbackJun 21, 2026
I appreciate all the options that The Vitamin Shoppe has to offer, especially if you are someone who prefers a certain type of product, I am sure they have something for everybody.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Charlee
Site Experience FeedbackJun 21, 2026
Organized
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Ordered collagen
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
NYMusclefit
Post-Delivery FeedbackJun 21, 2026
I needed to purchase protein powder and went to the website. A subscription didn't go through because my debit card was compromised, but as soon as I purchased my protein with the new card, my back order automatically went through and received my p0urchases within 2 days!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
bo
Site Experience FeedbackJun 21, 2026
it was good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Cam
Site Experience FeedbackJun 21, 2026
Love the vitamin shoppe! They always have amazing deals on everything I’m looking for. I typically shop on Sundays because I’ve always noticed majority of their items are bogo. It’s so nice accumulating points to get money off on my future purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JDUBS
Site Experience FeedbackJun 21, 2026
Good. Easy to work with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JDL
Site Experience FeedbackJun 21, 2026
Adds pop up every time the screen changes…free shipping not available…choices were not as varied as Amazon…only way to get best price is to set up repeat delivery. Not sure I want it forever.
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
PomMom
Site Experience FeedbackJun 21, 2026
Good experience. Like the convenience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Noneya
Post-Delivery FeedbackJun 21, 2026
Best online and delivery experience. Product arrived ahead of schedule. Prior delivery experience took more than a week to arrive through USPS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Swamp K
Site Experience FeedbackJun 21, 2026
Easy purchase, quality products, and great discount for auto-renewals.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Quilla G
Site Experience FeedbackJun 21, 2026
Okay. I found what I needed. Prices for a lot of items are higher then other retailers and manufacturers
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
lc
Post-Delivery FeedbackJun 21, 2026
Overall the shopping experience was great. They didn't have two brands that I was looking for but there was plenty of other brands of same quality to choose from. And shipping was incredibly fast!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Blue
Site Experience FeedbackJun 21, 2026
I was looking for energy support and memory support. Everything listed on the website has very great descriptions. I enjoy my shopping experiences every time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bri
Site Experience FeedbackJun 21, 2026
I like being able to buy and add 15% off for auto shipping. It’s nice t have same day pickup as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
La'Key
Site Experience FeedbackJun 21, 2026
I searched for 2 products available for pickup today. then vitamin shoppe had exactly what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10