The Vitamin Shoppe Customer Reviews
The Vitamin Shoppe holds a 9.4/10 overall rating and 1,568 verified post-delivery reviews on Bizrate.
The Vitamin Shoppe Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 86% |
 Neutral | 11% | 10% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 87% |
Neutral | 11% | 11% |
Negative | 3% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1 - 50 of 30,950
Online Shopper
Site Experience FeedbackAug 12, 2026
Excellent!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Beto
Site Experience FeedbackAug 12, 2026
Easy and simple to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brenda
Site Experience FeedbackAug 12, 2026
Everything ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
N/A
Site Experience FeedbackAug 12, 2026
It kept glitching and took 3-5 times to process and let me place my order
- Overall Rating: 3
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EG
Site Experience FeedbackAug 12, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thanks “notify me when available”!
Site Experience FeedbackAug 12, 2026
My product wasn’t in stock earlier today, which is something hard to find right now. I signed up for the notify me when available and to my happy surprise I got an email that it was back in stock so I was able to get multiple units of them. I was grateful for this feature.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bf
Site Experience FeedbackAug 12, 2026
Was very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucky
Site Experience FeedbackAug 12, 2026
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
it was okay, I got an add for the voodoo vanilla alani and it says sold out everywhere so that sucks.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 12, 2026
Recommend by AI for vitamin purchase.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackAug 12, 2026
Informative
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nellie
Site Experience FeedbackAug 12, 2026
Easy to navigate website and find what I was looking for good price, easy sign-up and a discount with first order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
I thought it was super easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 12, 2026
It was excellent and quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RayRay
Site Experience FeedbackAug 12, 2026
I love the website it is always fast and accurate every time I order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Simple , don’t have to use Amazon
Site Experience FeedbackAug 12, 2026
It was good, saved me a trip and also kept me off of Amazon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spaceman Stu
Site Experience FeedbackAug 12, 2026
Vitamin Shoppe provides amazing discount and rewards systems that keep me coming back. I found the search function less than perfect when trying to find energy gels and non stimulating pre-workout. The results sometimes are all over the place.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mxxm
Site Experience FeedbackAug 12, 2026
Everything is honestly pretty easy to do. I love that they have a PayPal easy checkout
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
EXPENSIVE
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Anna
Site Experience FeedbackAug 12, 2026
Easy to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
MD
Site Experience FeedbackAug 12, 2026
Easy transactions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rabbit
Site Experience FeedbackAug 12, 2026
I have been shopping at the vitamin shoppe for many years. They are great
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
PharaohReeko
Site Experience FeedbackAug 12, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
niko
Site Experience FeedbackAug 12, 2026
it was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Britt0485
Site Experience FeedbackAug 12, 2026
Had the exact item i was looking for. Super easy checkout process. Will order again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Danny
Site Experience FeedbackAug 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Busman61
Site Experience FeedbackAug 12, 2026
Very easy, I used the product scanner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
A
Site Experience FeedbackAug 12, 2026
overall content. wish for more Bogo sales throughout the year
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
Great website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cracraft
Site Experience FeedbackAug 12, 2026
Website was very straightforward and is user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rosie
Site Experience FeedbackAug 12, 2026
It was smooth.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 12, 2026
I like that I’m able to use Apple pay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Archie
Site Experience FeedbackAug 12, 2026
Customer frendly, always add new and latest fitness products and exclusive discounts are excellent the vitamin shoppe have the best deals around that I know
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Energy craze
Site Experience FeedbackAug 12, 2026
Easy to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bob
Site Experience FeedbackAug 12, 2026
Fast and easy transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RJ
Site Experience FeedbackAug 12, 2026
Found what I was looking for quickly and checkout was easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Yen
Site Experience FeedbackAug 12, 2026
Good search engine
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Jack
Site Experience FeedbackAug 12, 2026
It’s all good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
happy
Site Experience FeedbackAug 12, 2026
It was a good experience.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Super Rican
Site Experience FeedbackAug 12, 2026
Great price and selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HC626
Site Experience FeedbackAug 12, 2026
App overall function it’s great and I found all that I needed with not glitches and rapidly responding.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Alani junkie
Site Experience FeedbackAug 12, 2026
Favorite online place to shop for supps!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vbaldini
Site Experience FeedbackAug 12, 2026
Easy site to navigate and good selection of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jose
Site Experience FeedbackAug 12, 2026
Perfect
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 12, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dublin43017
Post-Delivery FeedbackAug 12, 2026
The Barebell bars arrived within a few days. They were out of stock on a couple flavors, but I did order 6 boxes and they were packed well. Overall I had an easy experience ordering and will order again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
AG
Site Experience FeedbackAug 12, 2026
Website was easy to use and had a fun way of giving a discount so that was awesome and I appreciated it. I’m now subscribed to you guys hopefully to get more deals.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10