The Vitamin Shoppe Customer Reviews
The Vitamin Shoppe holds a 9.4/10 overall rating and 1,661 verified post-delivery reviews on Bizrate.
The Vitamin Shoppe Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 87% |
 Neutral | 10% | 9% |
 Negative | 4% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.8 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 85% |
Neutral | 11% | 13% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1 - 50 of 31,403
Isaac
Site Experience FeedbackSep 25, 2026
They had the new gjost flavor!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
B Awesome The One True Infinity King
Site Experience FeedbackSep 25, 2026
Saw a random add on facebook that had a graphic for bubble gum flavor ghost. i engage with the internet daily and have never seen this flavor nor was i informed of its existance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josh
Site Experience FeedbackSep 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
J25
Site Experience FeedbackSep 25, 2026
Pretty smooth overall
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 25, 2026
Easy to use website! Great prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yardly
Site Experience FeedbackSep 25, 2026
Everything was very smooth and the BOGO deal was too good to pass up. Wish there were more flavors of elev8 although you guys did have my 2 favorites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zor
Site Experience FeedbackSep 25, 2026
Enjoy this website. Competitive and better than Amazon, Costco, cvs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Billy Bob Joe Jack Jr the 3rd
Site Experience FeedbackSep 25, 2026
Online order is super easy, and the folks in the store when I pick it up, are wonderful people.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barebell junkie
Site Experience FeedbackSep 25, 2026
Very easy to navigate and tons of great products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Rhae22
Site Experience FeedbackSep 25, 2026
I am a big fan of the Vitamin shoppe. I make frequent purchases as they have amazing deals and an even better staff. Making it enjoyable continuously come back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The
Site Experience FeedbackSep 25, 2026
X
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 25, 2026
Easy to use and check out
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Easy buys
Site Experience FeedbackSep 25, 2026
Easy and fast and good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandy
Site Experience FeedbackSep 25, 2026
I had difficulty in determining when my next auto-fill order would be delivered as it was past the monthly date, so I had to reorder. ????? I can't miss getting this product regularly as it keeps my pain level tolerable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Claire
Site Experience FeedbackSep 25, 2026
It was good and easy to use the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frank s
Site Experience FeedbackSep 25, 2026
I love going to the store that alwasys have everything I need the place is very clean and and a shout out to Matteo he always help me to find what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jared W
Site Experience FeedbackSep 25, 2026
The prices here are better than the RAW nutrition online store and Amazon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sponge118
Site Experience FeedbackSep 25, 2026
Site is easy to use, I do wish if something is out of stock it would say it somewhere before I click to buy is.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
The website was much better than going into the Greenwood store and dealing with the no personality red head manager. The last manager, Jacob, had much better interaction with the customers. The new gal is down right unpleasant and no eye contact.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MartyL
Site Experience FeedbackSep 25, 2026
it was an easy transaction
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lknapp
Site Experience FeedbackSep 25, 2026
I wanted to order two other Alani flavors but they were sold out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vanessa
Site Experience FeedbackSep 25, 2026
Was smooth through entire process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
henry
Site Experience FeedbackSep 25, 2026
it is a well built website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yupper
Site Experience FeedbackSep 25, 2026
Its good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DrTom
Site Experience FeedbackSep 25, 2026
Simple to use, clear instruction, detailed product descriptions, competitive price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drew
Site Experience FeedbackSep 25, 2026
I like to be able to purchase items on sale. I love bogo!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobbi
Site Experience FeedbackSep 25, 2026
It was easy to purchase the vitamins I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CP
Site Experience FeedbackSep 25, 2026
I really enjoy going to the vitamin shoppe! This one in Hoover is amazing and the manager there I forgot her name but she is ALWAYS AMAZING and has excellent service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
George
Site Experience FeedbackSep 25, 2026
I only bought all this because it was a buy one get 1/2 off
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bobby B
Site Experience FeedbackSep 25, 2026
Good. Some freezing at checkout when browsing ack and forth, but good BOGO 1/2 off
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ann
Site Experience FeedbackSep 25, 2026
Mostly good. Some products were not available
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Bpdonnelly
Site Experience FeedbackSep 25, 2026
Trying to balance my wallet and the deal that’s going on
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TJB
Site Experience FeedbackSep 25, 2026
Smooth.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
G
Site Experience FeedbackSep 25, 2026
It was good
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
Mike
Site Experience FeedbackSep 25, 2026
Great experience. Saved $10 on my purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 25, 2026
Great service easy to navigate
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Marky Mark
Site Experience FeedbackSep 25, 2026
Very easy to select items for comparison and the check out process was very easy as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mar
Site Experience FeedbackSep 25, 2026
I find the items from Vitam Shoppe to be of high quality and with good info on the website
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
Convenient, need more Bogo events
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
it was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bruce
Site Experience FeedbackSep 25, 2026
Keep up the good deals.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
Easy to buy, easy to find everything. Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zee
Site Experience FeedbackSep 25, 2026
All of the items I wanted were either out of stock or couldn’t be delivered. Which was frustrating because I work 9-9 and don’t have time to go to the pick up location and grab them but other than that it was simple and smooth placing the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Will
Site Experience FeedbackSep 25, 2026
Everything was great. Found what I wanted. Easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Saisa
Site Experience FeedbackSep 25, 2026
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ellie
Site Experience FeedbackSep 25, 2026
I love the deals that the Vitamin Shoppe offers on a semi frequent basis! You guys also have the best selection of fitness items.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
SandyG
Site Experience FeedbackSep 25, 2026
This was my first online purchase with the Vitamin Shoppe. I was able to find the product easily and checkout with no issues. I especially like the sale price of the protein bars! I have to admit I normally don’t go for protein products due to them tasting too chalky. However, these bars are delicious feels like I’m eating a candy bar.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kiki
Site Experience FeedbackSep 25, 2026
The discount was automatically applied, no codes to copy and paste so that was pretty awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TMack
Site Experience FeedbackSep 25, 2026
The website for The Vitamin Shoppe was very user friendly. This was my first time ordering and I was able to take advantage of 3 different discounts/special offers, which reduced the price of my order quite a bit. I hope this is a regular thing. If so, The Vitamin Shoppe has just earned them a new loyal customer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10