The Vitamin Shoppe Customer Reviews
The Vitamin Shoppe holds a 9.4/10 overall rating and 1,663 verified post-delivery reviews on Bizrate.
The Vitamin Shoppe Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 86% |
 Neutral | 10% | 9% |
 Negative | 5% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.8 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 84% |
Neutral | 11% | 13% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1 - 50 of 31,315
Luis
Site Experience FeedbackSep 24, 2026
An amazing deal for the energy drinks I love.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Timmy
Site Experience FeedbackSep 24, 2026
Easy simple to use website! Love itt!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
It was good. I would like a box to click to remove out of stock items, besides that it was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Guru
Site Experience FeedbackSep 24, 2026
It was good I wish you guys have a dropdown for flavors instead of the current implementation
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RT
Site Experience FeedbackSep 24, 2026
Quick , easy, got what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dhilt
Site Experience FeedbackSep 24, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
2cupsotea
Site Experience FeedbackSep 24, 2026
There were many good things in this experience. I was able to find everything I was looking for. The prices and sizes were clearly marked. I was able to view the ingredients and enlarge it so I could see it clearly. I especially liked that the cart showed the sale/discount prices applied before I checked out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Darcjoy
Site Experience FeedbackSep 24, 2026
The navigation is a little clunky.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
67Rizzler
Site Experience FeedbackSep 24, 2026
Amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Kj
Site Experience FeedbackSep 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hmg
Site Experience FeedbackSep 24, 2026
Nothing special
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackSep 24, 2026
Slow website and weird unclear coupons but good stock and customer service
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hunter
Site Experience FeedbackSep 24, 2026
It’s amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ElPii
Site Experience FeedbackSep 24, 2026
The prices were higher than other stores but the discount fixed that. You had more flavors than other places too, specifically the one I was looking for. So everything turned out great. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
DT
Site Experience FeedbackSep 24, 2026
User friendly site. Nice sale...Buy 1, second one 50% off. 😊
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tyler
Site Experience FeedbackSep 24, 2026
The website was easy to move around and not hard to find products.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Dan
Site Experience FeedbackSep 24, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
easy to find your products
Site Experience FeedbackSep 24, 2026
your website is one of the better organized and easy to navigate I've used recently.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anthony
Site Experience FeedbackSep 24, 2026
Interaction was good overall
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
JB
Site Experience FeedbackSep 24, 2026
It was fine. I was disappointed I had to shop online. Product was not in the store twice.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
KFT
Site Experience FeedbackSep 24, 2026
Easy to navigate, sale/deals clearly marked options presented clearly. Very happy with this website as a first time purchase
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
CE
Site Experience FeedbackSep 24, 2026
Good, easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rob
Site Experience FeedbackSep 24, 2026
Fire
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kimmy
Site Experience FeedbackSep 24, 2026
Great bogo deal on my favorite cream of rice and protein powder
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yep
Site Experience FeedbackSep 24, 2026
Thanks
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Brandon D.
Site Experience FeedbackSep 24, 2026
Very easy to navigate no pressure shopping. Very positive experience. Would recommend 10/10
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
The add-on subscriptions and stuff and the end suck
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
Mimi
Site Experience FeedbackSep 24, 2026
It was easy to place the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sally
Site Experience FeedbackSep 24, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 24, 2026
I’m thrilled with my experiences at vitamin Shoppe.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FWHealthy
Site Experience FeedbackSep 24, 2026
Good selection and prices. There was one item that I wanted to take advantage of the BOGO offer on, but there was only one in the store. Picking up one and picking up the other later (or having the other shipped) wasn't an option, so I chose to have both bottles shipped, but it would have been nice to be able to get the one that was available today. Not a big deal, though.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Krimson1
Site Experience FeedbackSep 24, 2026
No comment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matteo
Site Experience FeedbackSep 24, 2026
Love my Barebells protein bars best place for me to buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Solana
Site Experience FeedbackSep 24, 2026
Great super easy and everything was on sale, about to go pick up my order! Thanks!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Stikibunz
Site Experience FeedbackSep 24, 2026
Great experience. Great sale price . Will be back .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Iloveprotein
Site Experience FeedbackSep 24, 2026
The sale was awesome but I wish there was more selection of flavors
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brandon Billey
Site Experience FeedbackSep 24, 2026
Website was good, one flavor of gorilla mind was out of stock. And I wish I could stack my NASM discount, but i understand. Otherwise all good.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Lf
Site Experience FeedbackSep 24, 2026
It’s a little busy on the page with all the banners and promos
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JAY
Site Experience FeedbackSep 24, 2026
IT WAS GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Raymondo
Site Experience FeedbackSep 24, 2026
Easy interface to navigate through and a great app to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CHSIS D
Site Experience FeedbackSep 24, 2026
Only place I can get a good deal on mag o7 (when the run BOGO)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 24, 2026
Always good. I wish it would show out of stock for my store when browsing before clicking on an item. Im more likely to pick up from my store than ship
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jasiah0303
Site Experience FeedbackSep 24, 2026
Good easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Z
Site Experience FeedbackSep 24, 2026
This is the best place to get healthy at as it has everything you need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paulhus
Site Experience FeedbackSep 24, 2026
Easy to find the products I wanted and easy to check out. Used gift cards and easy to get those added
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nique
Site Experience FeedbackSep 24, 2026
Great value with BOGO and subscribe and save.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Minh
Site Experience FeedbackSep 24, 2026
Verygood
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Oldtimer
Site Experience FeedbackSep 24, 2026
I have shopped online at Vitamin Shoppe for several years and have always received excellent service along with great sale prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PandaLove
Site Experience FeedbackSep 24, 2026
Everything was quick and easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Him
Site Experience FeedbackSep 24, 2026
Pretty good price
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8