The Vitamin Shoppe Reviews - 1,494 Post-Delivery Reviews - 9.4/10
The Vitamin Shoppe Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 85% | 84% |
 Neutral | 11% | 11% |
 Negative | 4% | 5% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 1 - 50 of 31,304
Mz. Fit
Site Experience FeedbackJun 22, 2026
The Vitamin Shoppe has such good quality products. I easily found what I needed and I appreciate the search categories. The prodict prices as well as the sale was amazing. I also love the ease of auto delivery and the discount savings that comes with it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tina
Site Experience FeedbackJun 22, 2026
It was easy to find what I was looking for
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Paulie
Site Experience FeedbackJun 22, 2026
Like the BOGO 50
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Killerhawks
Site Experience FeedbackJun 22, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 22, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SweetMarie101
Site Experience FeedbackJun 22, 2026
I finally found a Store other than Costco that carries Liquid Co-Q-10!!! I am very excited...it is like finding Gold.... it is for my Heart and Brain but what it really does is restore my youth! Truly amazing....unbelievable results
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackJun 22, 2026
It was good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
EspiMira
Site Experience FeedbackJun 22, 2026
The website was easy to navigate and had everything I was looking for. I even got to add a reusable bag to my purchase which is cool. I usually shop in store but this was the first time I ever used the app/website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moon
Site Experience FeedbackJun 22, 2026
Found exactly what I was looking for to improve my gut health and at a good price. I love that it’s available for pickup!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vee
Site Experience FeedbackJun 22, 2026
User-friendly, able to look at ingredients, and able to locate everything I was searching for. Easy checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kris
Site Experience FeedbackJun 22, 2026
Great and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tolley
Site Experience FeedbackJun 22, 2026
10/10 experience everything is easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
No disco today no specials either
Site Experience FeedbackJun 22, 2026
No discount codes. I could have had it shipped for free. Discount for new email only.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Kray
Site Experience FeedbackJun 22, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Sherry R
Site Experience FeedbackJun 22, 2026
Easy to order and products (most of them) :))) available! Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kimmykins
Site Experience FeedbackJun 22, 2026
Good - easy sign in, easy re-order. Would like - Please send more coupons
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Lori
Site Experience FeedbackJun 22, 2026
I’m irritated by the buy 2 get 1 free procedure. I ordered 2 and expected the free one to be included When I realized it hadn’t been I tried to correct it. Not sure if I did. I should not have to order 3 to get the free offer. Ive wasted time on this
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
FMcCrary
Site Experience FeedbackJun 22, 2026
I love that I can find all the products I need at amazing prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MarsP3
Site Experience FeedbackJun 22, 2026
Overall I have a great interaction. Didn’t took me long to find what I was looking for. Very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe S.
Site Experience FeedbackJun 22, 2026
At least when I buy from Vitamin Shoppe I know I’m getting the real deal!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big tone
Site Experience FeedbackJun 22, 2026
Website was very easy to use and the checkout process was easy to do as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mit
Site Experience FeedbackJun 22, 2026
Vitamin shoppe has great sales and quality products. The website is easy to use to browse and make purchases and Pick Up purchases are fulfilled very quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gilgamesh
Site Experience FeedbackJun 22, 2026
I had a great experience and found a great deal and easy checkout process. Thanks to being a rewards members I got a few extra bucks off as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paula
Site Experience FeedbackJun 22, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Experience was great. Had the exact products I was looking for
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Scot VA
Site Experience FeedbackJun 22, 2026
E-commerce functionality works as intended. There could be some optimization on the subscription management so I can do everything in one view versus having to bounce back and forth between tabs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
777
Site Experience FeedbackJun 22, 2026
It was fine I just wish I could count on my store having what I need
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Papa chu
Site Experience FeedbackJun 22, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunil
Site Experience FeedbackJun 22, 2026
The deal that I got was great and the overall purchase experience was smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
my interaction was good and I found what I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Healthy Life
Site Experience FeedbackJun 22, 2026
I liked the variety. The check out was a little frustrating because I had to resubmit that I wanted to use my reward after I had already done that. Suppose I did not notice that it unsubmitted before I checked out.
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Me
Site Experience FeedbackJun 22, 2026
The website is easy to use. Customer service is alwas great when visiting the store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fruit Punch
Site Experience FeedbackJun 22, 2026
Website is great. Products are easy to find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nikki
Site Experience FeedbackJun 22, 2026
Every time I would choose an item it would return to the beginning of the search, I think the website could be more user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lin
Site Experience FeedbackJun 22, 2026
Great product. Easy ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cloudy
Site Experience FeedbackJun 22, 2026
I absolutely love vitamin shop and how convenient it is! They deals and promos they carry also make it easier to afford and purchase what you need!
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJun 22, 2026
Over all everything was fast and easy and just good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brando
Site Experience FeedbackJun 22, 2026
This is my second purchase and everything went very smooth on both transactions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CleverGirl13
Site Experience FeedbackJun 22, 2026
Good experience overall, appreciate the same day shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Overall good. If there was an option to apply my military discount online I would probably use the app more.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
James
Post-Delivery FeedbackJun 22, 2026
The experience was easy and we received all of the items on time!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mel
Site Experience FeedbackJun 22, 2026
Nothing bad to report here today. The ease of access on the site is great. I found the product I needed with minimal search time. The website layout is basic which is perfect to me. I super satisfied with the fact I saved 15% simply by signing for the text updates. This is my first online purchase but not first time shopping with the company. I highly recommend you guys to any and everyone I know! Health is wealth you guys make the health part a lil bit easier for us!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Couldn’t really find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vanessa
Post-Delivery FeedbackJun 22, 2026
Try vitamin shoppe. They have great water and it can be delivered to your home. No more struggling to lift the water cases into your cart.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
tommy
Site Experience FeedbackJun 22, 2026
only place that had the flavor of ghost i needed, super easy and good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kris
Site Experience FeedbackJun 22, 2026
Quick simple and reliable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Johnny balls
Site Experience FeedbackJun 22, 2026
Aight
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BraceCorbin
Site Experience FeedbackJun 22, 2026
When I went on to the website it said that there was a 15% discount. If I signed up. I signed up, probably for the second time in years, but there was no 15% discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RGV Physio
Post-Delivery FeedbackJun 22, 2026
Great customer service, good deals, good promotions, good credit opportunities
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A