The Vitamin Shoppe Reviews - 40,377 Review - 9.4/10
2023
Winner
Circle of
Excellence
13 years
The Vitamin Shoppe Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Recent Reviews for The Vitamin Shoppe
Showing 601 - 620 of 40,377
Mj
Site Experience Feedback
Nov 11, 2024
So much better than competition. Usually everything is in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mj
Post-Delivery Feedback
Nov 24, 2024
App very easy to use, I usually receive my order earlier than expected!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Johanna
Site Experience Feedback
Nov 24, 2024
I am optimistic with this site - it was easy to order and auto delivery seems easy to manage. I have not received my order or had to manage so I cannot say for sure.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Sus
Site Experience Feedback
Nov 24, 2024
Always quick easy and ready for me the same day. Love using the app.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kr1527
Site Experience Feedback
Nov 24, 2024
I found everything I was looking for which is a relief compared to GNC
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JPizzle
Site Experience Feedback
Nov 24, 2024
It’s the same problem for years…. Stock doesn’t update in real time. So you put an item into your cart, only to find out at checkout that it’s out of stock.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
I was very easy to find what I was looking for in the checkout was very easy as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yaya
Site Experience Feedback
Nov 24, 2024
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Pete
Site Experience Feedback
Nov 24, 2024
I love that there was a coupon for first time buyers, auto delivery and free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ralg
Site Experience Feedback
Nov 24, 2024
Very easy to use Good black Friday sale
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Chuck
Site Experience Feedback
Nov 07, 2024
Vitamins arrived on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chuck
Post-Delivery Feedback
Nov 24, 2024
Tried to order from another company but they didn't sell it anymore and never did get my credit issued on my credit card. I was able to find and purchase this item from your company without any problem and got it as expected. I use this product a lot and would highly recommend this tp anyone needing to get more fiber in their system, also it has like a nutty taste and I put it in my steel cut oatmeal.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Wheatfre
Site Experience Feedback
Nov 11, 2024
Easy saw all the deals and codes very nice layout
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Andi
Site Experience Feedback
Nov 24, 2024
Very easy to work with, found all products with ease!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joan
Site Experience Feedback
Nov 24, 2024
Very easy to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jdawg519
Site Experience Feedback
Nov 03, 2024
Fair prices, nice 15% off discount for texting registration
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jdawg519
Post-Delivery Feedback
Nov 24, 2024
Thanks!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
None
Site Experience Feedback
Nov 24, 2024
I found my products easily and quickly.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
The website was easy to use. I ordered online to pick up in store before. It is easier for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dena
Site Experience Feedback
Nov 24, 2024
Interaction was excellent easy to search what I was looking for great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
It was awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
Nov 24, 2024
Very confusing online ad about a 50% sale plus 20% off which when you look only applied to full price items but you literally had to go hunt for the info. Very annoying.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jyn
Site Experience Feedback
Nov 24, 2024
Easy to find what I need and what’s on sale.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »