Vita Cart Reviews - 152 Reviews - /10
Vita Cart Rating
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Vita Cart
Showing 1 - 20 of 152
gatorbug
Site Experience Feedback
Nov 18, 2024
no communications at all. i am trying to cancel an order but there is no way to contact anyone.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- Full ratings for this review »
JBM
Site Experience Feedback
Nov 01, 2024
Communication and delivery info needs to be dramatically improved.
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
JBM
Post-Delivery Feedback
Nov 18, 2024
I had to chase the company to get any info on when I would receive my order. When I ordered the product was out of stock, but they did not inform me. Once received they did notify me but the tracking of the shipment did not work
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 3
- Customer Support: 3
- Full ratings for this review »
Clint
Site Experience Feedback
Nov 16, 2024
It was a good and easy online experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 31, 2024
So far so good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 15, 2024
I have NOT received my order of October 30. I am still waiting!!! There is always Better Business Bureau to contact and friends an other people to tell.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Jim
Site Experience Feedback
Nov 12, 2024
Jim
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mr. Ryan
Site Experience Feedback
Nov 12, 2024
On October 30 I ordered 5 bottles of Earthrise Spirulina Natural - 180 tablets 500 mg - at $17.06 each bottle for a total of $95.25 using a VISA credit card. I also accepted an "free" offer of 4 magazines at $2 each for a total of $8. I HAVE NOT YET RECEIVED THE SHIPMENT OF 5 BOTTLES!! TODAY IS November 12 > ALMOST 2 WEEKS AFTER MY ORDER DATE. My bank has accepted the $8 but not yet seen the $95.25. Please communicate with me at my email address > kryan371@cox.net Again my address is 8955 Waldren Way, Lorton VA 22079-1579 I hope not to have to tell Better Business Bureau! My phone call to 1-626-579-2668 did not help me at all. Kevin Ryan
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- Full ratings for this review »
Art
Site Experience Feedback
Nov 06, 2024
I placed an order on 11/1/2024 have had no contact since
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- Full ratings for this review »
Sonny
Site Experience Feedback
Oct 27, 2024
My rating will be when the product is delivered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bostonian
Site Experience Feedback
Oct 23, 2024
I ordered this product August 31st. It’s October 23rd today and I have received nothing. Every time I’ve emailed for a status update, I’ve been told it has already shipped and I’ll receive it any day. A month later when I ask, they send the same email verbatim. I no longer believe anything will arrive and I’ve been been had.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
DC
Site Experience Feedback
Oct 19, 2024
no tracking number - no info on web site - where is my product
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
Val
Site Experience Feedback
Oct 18, 2024
good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
Bell
Site Experience Feedback
Sep 28, 2024
Good quality, overall pleased.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Bell
Post-Delivery Feedback
Oct 15, 2024
Good product and service.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 7
- Full ratings for this review »
Rich M
Site Experience Feedback
Jul 14, 2024
Vitacart has not updated my order nor communicated with me about it. Disappointing
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: 2
- Full ratings for this review »
Rich M
Post-Delivery Feedback
Oct 15, 2024
Nonexistent support after the sale
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 2
- Customer Support: 2
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 11, 2024
So far, been a complete waste of money have never received products after waiting and waiting and waiting and waiting.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
DC
Site Experience Feedback
Oct 09, 2024
Not a bad experience just a few issues navigating through the process.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Little
Site Experience Feedback
Oct 09, 2024
I ordered this back in January and forgot all about it. But you guys did not, and I am so thankful you didn't. I have been lost without it, especially now with allergies.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 07, 2024
I ordered this item on 9/26. It has not arrived and it was to be a gift for someone. I want to cancel order!
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
Sissy
Site Experience Feedback
Oct 06, 2024
Placed order on 9/24,2024 haven't received it as of 10/7/2024. No tracking # was given.
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
- Full ratings for this review »
Lynda 13
Post-Delivery Feedback
Sep 28, 2024
Everytime I tried to track shipping status I couldn't
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 25, 2024
I have never received my order! Communication is terrible. It should have been shipped and received by now.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »