Vita Cart Reviews - 152 Reviews - /10
Vita Cart Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
Not yet rated
Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Vita Cart
Showing 61 - 80 of 152
Michael
Site Experience Feedback
Jun 09, 2024
I like the overall simplicity of the website because it makes things easier to order. Compared to local pricing, it was a bit high, but locally, hydrangea is currently out-of-stock, and this was about average for price online, which seems a little weird.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 07, 2024
No Issues encountered with VitaCart.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doc
Site Experience Feedback
Jun 06, 2024
I tell everybody how this company has charged me for my order but will not ship the order. This company is not trust worthy. They mislead customers about their order and will not tell you that the order they charged you for but hasn't been shipped. If you email them they just keep giving you the run around. I will be placing a complaint with the B.B.B.. A month is far too long to wait for an order to be shipped.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
Mello
Site Experience Feedback
Jun 06, 2024
Products were easy to find. Ingredients were labeledò
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chuy
Site Experience Feedback
Jun 04, 2024
The orders status gives me no tracking number.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Nancy
Site Experience Feedback
Jun 03, 2024
Still have not received my order, 05/12/24, and can't seem to get any tracking info!
- Overall Rating: 1
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 06, 2024
Product I love was easy to purchase on your Website. Amount of ordered product is a good price. I will definitely view all other products available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nancy
Site Experience Feedback
May 31, 2024
Can't seem to track my package, which has not been received yet.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
last33
Site Experience Feedback
May 28, 2024
When will it ship?? It has been a week.
- Overall Rating: 9
- Would Shop Here Again: 2
- Likelihood To Recommend: 4
- Full ratings for this review »
Chris
Site Experience Feedback
May 28, 2024
Shipping cost is too high. There is a "restocking charge" on returns, plus S&H is non refundable. Not good policies.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Rick
Site Experience Feedback
May 22, 2024
1st time using , we'll see
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 21, 2024
Placed order over a month ago and still have not received it.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
I doubt you will publish this
Site Experience Feedback
May 21, 2024
Ordered one supplement on 4/28/24 and received shipping notification today, 5/21/24. For the long wait they didn’t even expedite the shipment from CA to MS. Horrible customer service and wait time. I wish I’d ordered it elsewhere and I will not order from VitaCart again. I will also tell my friends.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: 2
- Full ratings for this review »
Doc
Site Experience Feedback
May 16, 2024
web site was easy to use, waiting to hear if item is in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 15, 2024
It was so hard to tell IF i actualy ordered the product and WHEN it will come. This is the 2nd time i have tried to order this product.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- Full ratings for this review »
Nancy
Site Experience Feedback
May 13, 2024
I will use Vita Cart again because of your selection and prices. The free ship ceiling is a bit high though.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 10, 2024
I placed my order several weeks ago and never go it.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 10, 2024
No tracking or communication on the shipping status - cancelled the order and they shipped anyway. Said I would be charged shipng & 15% restock fee if I refused delivery.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
denK
Site Experience Feedback
Apr 25, 2024
prices very reasonable compared to local pharmacy cost--even after adding shipping cost (other site shipped free to pharmacy), cost slightly less than other
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
denK
Post-Delivery Feedback
May 09, 2024
Order shipping time very long. Item ordered 4/25 and not expected to arrive until 5/12. Almost three weeks not good customer service
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 4
- Customer Support: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 08, 2024
At this time no opinion as I have not received my order yet. Once I receive my order I will then form an opinion.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »