Victoria's Secret Reviews - 4,740 Post-Delivery Reviews - 9.2/10
Victoria's Secret Rating
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 83% | 84% |
 Neutral | 10% | 9% |
 Negative | 8% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 78% |
Neutral | 13% | 14% |
Negative | 8% | 9% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Victoria's Secret
Showing 1 - 50 of 44,757
Online Shopper
Site Experience FeedbackJun 17, 2026
Items available on site but in cart says unavailable
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Ely
Site Experience FeedbackJun 17, 2026
I had my eyes on a couple items for a while and saw they were on sale so I made sure to purchase them. It was pretty easy and fast
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Chels
Site Experience FeedbackJun 17, 2026
It was good just hard to find things that matched unless they were already coming as a set
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Na
Site Experience FeedbackJun 17, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kiki
Site Experience FeedbackJun 17, 2026
Fast, easy, great products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
All good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackJun 17, 2026
Had trouble with things loading properly otherwise wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ollie
Site Experience FeedbackJun 17, 2026
Overall, finding the items were easy & locating the 5/$35 deal! But the site kept glitching and going blank.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thank you
Site Experience FeedbackJun 17, 2026
Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NatNatWms
Site Experience FeedbackJun 17, 2026
No complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JennyN
Site Experience FeedbackJun 17, 2026
I wanted a new bra for my birthday. They knew it was my birthday month and gave me $10 off! Surprise to me!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mia
Site Experience FeedbackJun 17, 2026
really simple and website is very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gem
Site Experience FeedbackJun 17, 2026
Hard to determine sizing. Lots of options that are similar.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 17, 2026
Very frustrating. It wouldn’t let me place an order without adding an apt, suite or floor number despite the fact I live in a single family residence without any of those things. Hope my order gets delivered ok!
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
Rockin
Site Experience FeedbackJun 17, 2026
I love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steph
Site Experience FeedbackJun 17, 2026
Great buy
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Joannie16
Site Experience FeedbackJun 17, 2026
I love browsing and the sizes are plenty
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Jackee
Site Experience FeedbackJun 17, 2026
I love all of your products I never have a problem with anything and everything always fits true to its size
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
It was great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Banana
Site Experience FeedbackJun 17, 2026
Was never able to try victoria secret growing up and have finally gotten my hands on it at 26 and am so happy with the fragrance mists 10/10
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Corteveyas
Site Experience FeedbackJun 17, 2026
Hello, My name is Corteveyas Mitchell, and I create content featuring products and local businesses. I am interested in partnering with your brand as a brand ambassador. I would love the opportunity to promote your products through photos, videos, and social media content. In exchange, I would be interested in discussing compensation, free products, discounts, affiliate commissions, or other partnership opportunities. If you’re open to collaborating, I would be happy to share my social media accounts and discuss how I can help promote your brand. Thank you for your time, and I look forward to hearing from you. Best regards, Corteveyas Mitchell
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tre
Site Experience FeedbackJun 17, 2026
I love to shop VS/PINK . From vsx sweats to lingerie and sleep sets silk and/or lace. I like the sparkles rhinestone sweats and tees. I have not been disappointed. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hellen
Site Experience FeedbackJun 17, 2026
Easy to navigate and pick the right size.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ariana
Site Experience FeedbackJun 17, 2026
n/a
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ZA
Site Experience FeedbackJun 17, 2026
The experience was amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lilmama
Site Experience FeedbackJun 17, 2026
Amazing experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nadia
Site Experience FeedbackJun 17, 2026
Great deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Evers Mom
Site Experience FeedbackJun 17, 2026
I had a great experience BUT was aggravated that I got 2 coupons in the mail and couldn't use them at the purchase bc the items were on clearance,I just think it shouldn't matter and that maybe more people would use them otherwise it isn't worth it or helping us.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Danna
Site Experience FeedbackJun 17, 2026
Very nice options i love that there are always sales making it more affordable for me to feel good in my clothes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lorie
Site Experience FeedbackJun 17, 2026
Nothing
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flo
Site Experience FeedbackJun 17, 2026
The website is easy to navigate, everything was in stock & I did not have any issues placing my order.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
LilyCat
Site Experience FeedbackJun 17, 2026
I enjoyed the ease of finding exactly what I was looking for, the filters being accurate, and the checkout process being smooth and straightforward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jk
Site Experience FeedbackJun 17, 2026
Easy with options on sale still
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary
Site Experience FeedbackJun 17, 2026
No Grace period for credit card payments is not fare, I paid hours late and charged more than $40.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Kareny
Site Experience FeedbackJun 17, 2026
I love shopping online; there are clothes that I often can't find in the store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Craz1t
Site Experience FeedbackJun 17, 2026
It was wonderful as always!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Luci
Site Experience FeedbackJun 17, 2026
Great experience, lots of items to choose from during sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Malena
Site Experience FeedbackJun 17, 2026
I like when, I got text messages for items on sale or discounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BadDragon
Site Experience FeedbackJun 17, 2026
Whenever I want to surprise my boyfriend with a new look, Victoria's Secret makes it easy for me. There's a huge variety of colors and styles to suit every taste. I can find everything here - from a hot, sexy goddess look to a cozy, homey vibe.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wiley
Post-Delivery FeedbackJun 17, 2026
I love VS. I would recommend them any time.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 17, 2026
Me encantan todos los productos
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Geri
Site Experience FeedbackJun 17, 2026
I was concern because I had a hard time completing my payment.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 17, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
Nothing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Happy Customer
Site Experience FeedbackJun 17, 2026
Happy with the sale and additional 20% off
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dawniii
Site Experience FeedbackJun 17, 2026
Loved my experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Michelle
Site Experience FeedbackJun 17, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10