Victoria's Secret Reviews - 4,745 Post-Delivery Reviews - 9.2/10
Victoria's Secret Rating
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 83% | 83% |
 Neutral | 9% | 9% |
 Negative | 8% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 77% |
Neutral | 13% | 14% |
Negative | 8% | 8% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Victoria's Secret
Showing 1 - 50 of 44,802
Tony
Site Experience FeedbackJun 21, 2026
Wish VS had the clothes collection it had back in the 90’s. Finding this one is far and in between. Looks very nice. Affordable with 40% off offer and my $20 reward. Free shipping with VS card requirements extremely easy to qualify for.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Jgee
Site Experience FeedbackJun 21, 2026
It was nice first time experience and for guys trying to find something for that special someone this is the easy to go
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Babygirl
Site Experience FeedbackJun 21, 2026
It doesn’t add the code . There’s a glitch I think.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Julre
Site Experience FeedbackJun 21, 2026
Selections were really great. Lots of options, colors, sizes. Easy to get around and find items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Adrian
Site Experience FeedbackJun 21, 2026
Super silple to access
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sonia
Site Experience FeedbackJun 21, 2026
I hope that we could used our coupons either way if they are in Clearance.
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Amanda G.
Site Experience FeedbackJun 21, 2026
I had a great experience. The website is very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Customer
Site Experience FeedbackJun 21, 2026
The one fragrance i love tease is never on sale which makes it difficult to purchase because it is expensive
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Chele
Site Experience FeedbackJun 21, 2026
Was good. Used the site got free shipping by signing up for the pink club. That's a win for me. Really wish pink carried larger sizes. I'm afraid one or none of the 3 bras I ordered will fit. But it seems the return process is easy. It's just disappointing that a ship that specializes in bras has a somewhat limited size selection. I'm a 38ddd not an outlandish size bc I can find it at target but not a store whose main market is bras. Just seems a missed opportunity, in 2026 no less.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Disney Mama
Site Experience FeedbackJun 21, 2026
I can’t wait until my order arrives! Panties were on clearance and super cute! Very excited 😝
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Bueno
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hu
Site Experience FeedbackJun 21, 2026
No
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Alice
Site Experience FeedbackJun 21, 2026
I hesitated to spend money but it was on sale so I decided to take the deal that I couldn't miss. Plus your items become never sold again or made again, that is, so I had to take it as soon as possible as available. Your products are always in good quality so I agree to buy it for myself. I don't usually buy from any other.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ridebrat
Site Experience FeedbackJun 21, 2026
So I love shopping at Victoria’s Secret/pick, but there are some real problems with it. So I took a size medium in underwear and I ordered the same size in the swimsuits and they were too small and I had to return them and get a size large. And then the last time I traded them for a size large and it just really didn’t work so I had to return it. I lost my $10 credit which I’m not happy about. And then I got a gift card back for the last swimsuit that I bought and so I went to buy some stuff today and there is no place to put the gift card in at checkout. I really wanted the stuff that I was ordering so I ordered it anyway but now I still have an almost $50 gift card and I’m pretty annoyed about that.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Honey
Site Experience FeedbackJun 21, 2026
It was good shopping online for the very first time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wk
Site Experience FeedbackJun 21, 2026
Looked for a few minutes for a push up swimsuit but it wasn’t easy to search by padding level.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 21, 2026
I purchased a strapless bra & also a regular pretty blue colored bra
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Diana R
Site Experience FeedbackJun 21, 2026
Everything was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jhez
Site Experience FeedbackJun 21, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hockey Mama
Site Experience FeedbackJun 21, 2026
Great selection, excellent quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Renea
Site Experience FeedbackJun 21, 2026
The website was great and loaded quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
Easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
It was an overall good experience
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Maddi
Site Experience FeedbackJun 21, 2026
I like the website. It was easy to use. I think the price is fair but I think the strapless bra could be better priced because the way the padding and molding is they don’t always last that long. And I fit best in a 30 band and so I had to get a 32 band which doesn’t allow me to use the bra as long because the band stretches out faster.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
MMB
Site Experience FeedbackJun 21, 2026
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
I found using the website fairly easy, except for that navigating which items were on 8 for $25 or 5 for $35 was frustrating on my phone. Perhaps with a laptop it would not jump around as much or lag, but on my phone it was fairly difficult to narrow down which items were actually available in the sale I hoped for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Devntrev
Site Experience FeedbackJun 21, 2026
Search function - or better names of some items to more easily find, like the bling tube top. Could no longer find the matching shorts. I hope I didn't miss them.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KCinTor
Site Experience FeedbackJun 21, 2026
Had to redo the order multiple times to get the right pickup method and discounts to apply at checkout. Also didnt enjoy the $8 shipping charge due to discounts affecting the price (if I bought the item full price its free shipping but because there was coupons it now will cost for shipping the same item)
- Overall Rating: 4
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Jenn
Site Experience FeedbackJun 21, 2026
It was quick and fast. It gives you many choices to pay with.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pilar
Site Experience FeedbackJun 21, 2026
It was good. It was a bit overwhelming scrolling but I was able to use filters to exactly what I wanted.
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Dawn
Site Experience FeedbackJun 21, 2026
It was positive
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 21, 2026
NA
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
blubear
Site Experience FeedbackJun 21, 2026
Worked just fine.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Spider-Man
Site Experience FeedbackJun 21, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SouthernGirl
Site Experience FeedbackJun 21, 2026
Ease of applying diacount
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
coolcupcake
Site Experience FeedbackJun 21, 2026
keep being great:)
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dior Caramel
Site Experience FeedbackJun 21, 2026
Good experience no issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anna
Site Experience FeedbackJun 21, 2026
Very good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 21, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Becca
Site Experience FeedbackJun 21, 2026
Like the sales
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Fas28
Site Experience FeedbackJun 21, 2026
No issues was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FlorHdz
Site Experience FeedbackJun 21, 2026
Yours are the best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CC
Site Experience FeedbackJun 21, 2026
Interaction was fine
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Martita
Post-Delivery FeedbackJun 21, 2026
I tell all my family and friends to get their bras some I get for my personal care attendant because she’s a wonderful woman and I am very grateful for everything she does so she loves her bras she stated that she knows there are no better bras so do I my daughter my niece all my sisters in church go to the store here and they show me what they bought and how much they loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Ginny
Site Experience FeedbackJun 21, 2026
It was a pj I’ve been waiting for and finally it’s on sale I had to truly get it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liz
Site Experience FeedbackJun 21, 2026
Overall experience was not too bad. I felt a bit scared that I was not going to be able to shop with my visa debit card when I received an error that was not giving me the option but to use another payment method. But I did several time and it finally worked.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
ThatBratYouLove
Site Experience FeedbackJun 21, 2026
Overall, I was completely satisfied with my online shopping experience. Super fast & easy to navigate the site. I’ll be a return buyer, forsure
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 21, 2026
JESUS CHRIST IS LORD😇AMEN
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Lo
Site Experience FeedbackJun 21, 2026
..
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A