Victoria's Secret Reviews - 4,722 Post-Delivery Reviews - 9.2/10
Victoria's Secret Rating
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Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 84% | 83% |
 Neutral | 9% | 9% |
 Negative | 7% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 76% |
Neutral | 13% | 15% |
Negative | 8% | 9% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Victoria's Secret
Showing 1 - 50 of 44,699
Jenni
Site Experience FeedbackJun 28, 2026
Good discounts
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chie
Site Experience FeedbackJun 28, 2026
Nice product goid fabric
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mar
Site Experience FeedbackJun 28, 2026
Website tends to lag and I had to refresh I didn’t know what category the perfumes would be under
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Kenny
Site Experience FeedbackJun 28, 2026
I love to shop for my wife
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Tan13
Site Experience FeedbackJun 28, 2026
Easy site to navigate and use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sq
Site Experience FeedbackJun 28, 2026
I’ve purchase things in Victoria secret since 2016 I created my account many years ago, and still don’t have any points to redeemed or have gotten any gifts from the store
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
JGallagher Ak
Site Experience FeedbackJun 28, 2026
Decent, but also the repetitive sale items as well as when pushing back button to continue shopping didn’t go to where I left off at several points during my shopping was a little frustrating
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cats
Site Experience FeedbackJun 28, 2026
I kept trying to put my payment in and the bank took my money but you all kept saying order not found
- Overall Rating: 2
- Would Shop Here Again: 6
- Likelihood To Recommend: 4
Ross
Site Experience FeedbackJun 28, 2026
I love the bras and panties; I like their quality, they're very comfortable, and the sizes fit perfectly.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cassafrass
Site Experience FeedbackJun 28, 2026
Easy to navigate sales and categories.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackJun 28, 2026
Both Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Madz
Site Experience FeedbackJun 28, 2026
The website is very organized and the aesthetic is so nice and chic
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Craz1T
Site Experience FeedbackJun 28, 2026
Highly satisfied! Love the selection of clothing from Pink!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lulu
Site Experience FeedbackJun 28, 2026
Es muy emocionante comprar en VS. A veces la pagina te quita las ofertas pero todo en general es muy muy bueno.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackJun 28, 2026
Love shipping here ,fast shipping one of the in delivery.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Amanda K.
Site Experience FeedbackJun 28, 2026
Easy to use and find what I’m looking for. Wish they had more selection but I am shopping late in the swimwear season.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peppa
Site Experience FeedbackJun 28, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Francis
Site Experience FeedbackJun 28, 2026
It was pretty good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Adri
Site Experience FeedbackJun 28, 2026
Easy to follow
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Angela
Site Experience FeedbackJun 28, 2026
Please do not share my personal information)) Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Rosie
Site Experience FeedbackJun 28, 2026
Everything was easy and great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 28, 2026
Great access and sales
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Carito
Site Experience FeedbackJun 28, 2026
The filters doesn't work. We need more petite sizes.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jules
Site Experience FeedbackJun 28, 2026
It’s was good and hard to be on a budget but I like everything
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
95husker
Site Experience FeedbackJun 28, 2026
User friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
The website was easy to use. Only issue was trying to match tops and bottoms.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Apple
Site Experience FeedbackJun 28, 2026
Great shopping experience!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
LIARS!!!!!!!!!!!! SHITTY STAFFFF IN STORE AND ONLINE
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Lo
Site Experience FeedbackJun 28, 2026
It was an okay experience; the prices are expensive
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Vicki
Site Experience FeedbackJun 28, 2026
Website is good just didn’t have some sale items in the size I needed but all is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sgtswife
Site Experience FeedbackJun 28, 2026
I had no issue finding exactly what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sarah
Site Experience FeedbackJun 28, 2026
The website was very accessible, and easy to find my way around. Overall, I would say it was very easy to find what I was looking for and get checked out!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mimi
Site Experience FeedbackJun 28, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Satisfied repeat customer
Site Experience FeedbackJun 28, 2026
I was looking for a particular sports bra. I put the name of the bra in the search bar, found it immediately, easily made my choices and checked out. I had a birthday discount as well as an amount off for spending a certain amount, this was easy to apply at checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nik
Site Experience FeedbackJun 28, 2026
Was able to navigate with ease
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Patti
Site Experience FeedbackJun 28, 2026
Very good q
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CLos
Site Experience FeedbackJun 28, 2026
What i needed was there easy and ready to order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MISS DEE
Site Experience FeedbackJun 28, 2026
MY INTERACTION WITH THE WEBSITE WAS AWESOME.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Valerie89
Site Experience FeedbackJun 28, 2026
It's great! No problems. The photos are good the filters are awesome. It's super easy to get what you are looking for.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackJun 28, 2026
It was easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 8
Online Shopper
Site Experience FeedbackJun 28, 2026
izbe8205@gmail.com
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
my check out was bad i orderd the wrong size and then i had somone fix the issue but my fast shipping wasn't transferred to my new order so i had to order a complete new item and now i have to make a return when i get the product. overall i had a very bad experience
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
Mis prendas de ensueño.
Site Experience FeedbackJun 28, 2026
Siempre he comprado en linea todos mis artículos y nunca he tenido problemas de entrega o con algún producto, todo llega rápido de 5 a 6 días hábiles, lo pongo en auto pago y es muy rapido el cobro, me encanta comprar en Victoria secret
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Maggie
Site Experience FeedbackJun 28, 2026
I was able to ger sized in-store and was able to buy more items online that fit my style. I feel more comfortable buying online since I have the privacy to choose anything in my style.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Melissa
Site Experience FeedbackJun 28, 2026
To start the app glitched and I had to clear cache afterwards thing went pretty smoothly. I always enjoy shopping on the victoria secret website there's always great things to choose from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jo
Site Experience FeedbackJun 28, 2026
Easy website to navigate! Have never had a problem with any purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Neva
Site Experience FeedbackJun 28, 2026
just fine
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lainey
Site Experience FeedbackJun 28, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TT
Site Experience FeedbackJun 28, 2026
Outstanding!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
I just really wanted, needed and deserved one really good bra and victoria secret is the ONLY ONE!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10