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Truck Spring Reviews - 283 Reviews - /10

TruckSpring.com specializes in truck parts and trailer parts from light-duty pickup trucks and SUVs, to heavy-duty semi-trucks and trailers.
Circle of Excellence - Truck Spring

2018
Platinum

Circle of
Excellence

5 years

Truck Spring Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Truck Spring

Showing 221 - 240 of 283

Steve G

Site Experience Feedback

Jan 11, 2024

Over all is good but shipping is high most offer free shipping 100 dollar purchase

Montanaboy

Site Experience Feedback

Jan 11, 2024

It was very easy to navigate, overall great experience

Tundra

Site Experience Feedback

Jan 11, 2024

Easy with no complications

Bibo

Site Experience Feedback

Jan 11, 2024

Friendly staff and quick to answer the phone. They are very informative, experienced, and always suggest substitutes and/or recommendations.

Rich

Site Experience Feedback

Jan 08, 2024

Good experience.

Skeeter

Site Experience Feedback

Jan 08, 2024

It was fast to find what I needed. Very simple.

Xterra

Site Experience Feedback

Jan 07, 2024

Excellent products

Paul

Site Experience Feedback

Jan 07, 2024

Website is very easy to use

DavesGarage

Site Experience Feedback

Jan 06, 2024

Transaction was smoth as it could have been, took maybe 4 minutes start to finiash

Red

Site Experience Feedback

Jan 05, 2024

Great selection had to call to make sure I'm selecting the right product for my vehicle experience was great

Leakydiesel

Site Experience Feedback

Jan 05, 2024

It was super easy to find the bolts i needed. A little pricey but worth it. The checkout screen froze a coule times but otherwise smooth sailing.

MJ

Site Experience Feedback

Jan 04, 2024

easy!

Online Shopper

Site Experience Feedback

Jan 04, 2024

I’m hoping all goes smoothly

Online Shopper

Site Experience Feedback

Dec 12, 2023

Very satisfied with my experience today.

Scott - North Texas

Site Experience Feedback

Dec 22, 2023

Web site was helpful in determining how to measure and select the correct leaf springs for my application. I did call to get confirmation about my order items but did not get through, left a message for a return call and was not contacted.


Post-Delivery Feedback

Dec 30, 2023

Great products at a great ptrice. The web site helped me figure out what to purchase for my application, and it was correct. I tried to call customer support but could not get an answer. I left a message and did not receive any follow up from customer support. Lucky for me I found and ordered the right product on the web site.

Cgolie

Site Experience Feedback

Dec 29, 2023

It was very easy and straight forward. Made it very simple and cheapest prices

Lubeman

Site Experience Feedback

Dec 18, 2023

Pretty smooth

DR

Site Experience Feedback

Dec 28, 2023

they had want I needed when others didn't.

Kevin

Site Experience Feedback

Dec 28, 2023

Mike was amazing, ty

Johnny

Site Experience Feedback

Dec 27, 2023

Easy to use