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Truck Spring Reviews - 283 Reviews - /10

TruckSpring.com specializes in truck parts and trailer parts from light-duty pickup trucks and SUVs, to heavy-duty semi-trucks and trailers.
Circle of Excellence - Truck Spring

2018
Platinum

Circle of
Excellence

5 years

Truck Spring Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
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Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

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Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for Truck Spring

Showing 1 - 20 of 283

Thunderbox

Post-Delivery Feedback

May 20, 2024

I needed to modify the order and called. They did it expediatently and courteously and delivery was extremely swift.

Ole Alvie

Site Experience Feedback

Apr 29, 2024

Buying these airbags based on a YouTube video. Hoping that they fit and if they don’t, am looking forward to testing out their return policy.


Post-Delivery Feedback

May 08, 2024

Extremely fast and exactly what I needed. I’ll most definitely order from Truck Spring when I replace the front airbags

Joey

Post-Delivery Feedback

May 07, 2024

I would recommend Truck Spring for the well being that they have quality parts for the exact application you need, i’m very satisfied other than the one fact being that my packages upon arrival were a little destroyed but it was product that was heavy and less likely to break.

Hunter

Site Experience Feedback

Apr 29, 2024

Both talking with a technician and the website were helpful and easy to use. Great company to deal with.


Post-Delivery Feedback

May 03, 2024

Tech was very knowledgeable and helpful.

David

Site Experience Feedback

Apr 30, 2024

Great Company to Work with

Truc

Site Experience Feedback

Apr 30, 2024

It Has Good Pictures !!!!

FlemingC

Site Experience Feedback

Apr 29, 2024

Appreciated the description and information for parts. This assisted in selecting what springs and bolts I needed a lot easier.

Happy customer

Post-Delivery Feedback

Apr 29, 2024

Web sight was easy to navigate, order tracking was excellent

Online Shopper

Site Experience Feedback

Apr 29, 2024

Fairly easy to navigate tho you seem to have to use specific words to avoid getting 2000+ items when you search

Transporte Resto

Post-Delivery Feedback

Apr 29, 2024

Excellent service, 100% recomended.

C- BUZZ

Site Experience Feedback

Apr 28, 2024

My welder in easley sc "Black's Welding Service " turned me on to. you guys.

Bill

Post-Delivery Feedback

Apr 28, 2024

Truck Spring does an excellent job all aspects of how to run a business they do right. Good products, good price & fast shipping what more could u ask for.

Pete352

Site Experience Feedback

Apr 27, 2024

Great place. Had what I wanted, at a good price.

Dano

Site Experience Feedback

Apr 27, 2024

I found what I needed fast at a good price but shipping was more than I liked

Online Shopper

Site Experience Feedback

Apr 11, 2024

Fast and easy .

GJLMTRHME

Post-Delivery Feedback

Apr 25, 2024

Purchased brake shoe kit based off website pictures and size description. Pictures did not match brakes shoes delivered. Return shipping cost is equal to brake kit value.

Plummrey

Post-Delivery Feedback

Apr 25, 2024

Customer service immediately responded to back order, I contacted a few days later to cancel my order due to insufficient funds by the time it would have shipped out. They canceled and I reordered my parts immediately with new payment method, order shipped out later that day. Arrived on time and ease of putting them on. Very happy with the company and product!

Liam

Site Experience Feedback

Apr 25, 2024

It was good

Ease Trucking

Site Experience Feedback

Apr 24, 2024

Great website

Tj

Site Experience Feedback

Apr 24, 2024

It was good. Little nervous trying new websites for parts. But was simple, easy, fast. Hard finding reliable merchants to buy from that know what you need and can understand. Not all vehicles are standard. Some have custom built parts. I’m glad I’m not being told one thing and then I get a totally different part from what I need.