Truck Spring Reviews - 283 Reviews - /10
2018
Platinum
Circle of
Excellence
5 years
Truck Spring Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Truck Spring
Showing 1 - 20 of 283
Thunderbox
Post-Delivery Feedback
May 20, 2024
I needed to modify the order and called. They did it expediatently and courteously and delivery was extremely swift.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ole Alvie
Site Experience Feedback
Apr 29, 2024
Buying these airbags based on a YouTube video. Hoping that they fit and if they don’t, am looking forward to testing out their return policy.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Ole Alvie
Post-Delivery Feedback
May 08, 2024
Extremely fast and exactly what I needed. I’ll most definitely order from Truck Spring when I replace the front airbags
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Joey
Post-Delivery Feedback
May 07, 2024
I would recommend Truck Spring for the well being that they have quality parts for the exact application you need, i’m very satisfied other than the one fact being that my packages upon arrival were a little destroyed but it was product that was heavy and less likely to break.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
Hunter
Site Experience Feedback
Apr 29, 2024
Both talking with a technician and the website were helpful and easy to use. Great company to deal with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hunter
Post-Delivery Feedback
May 03, 2024
Tech was very knowledgeable and helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
David
Site Experience Feedback
Apr 30, 2024
Great Company to Work with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Truc
Site Experience Feedback
Apr 30, 2024
It Has Good Pictures !!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
FlemingC
Site Experience Feedback
Apr 29, 2024
Appreciated the description and information for parts. This assisted in selecting what springs and bolts I needed a lot easier.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy customer
Post-Delivery Feedback
Apr 29, 2024
Web sight was easy to navigate, order tracking was excellent
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 29, 2024
Fairly easy to navigate tho you seem to have to use specific words to avoid getting 2000+ items when you search
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Transporte Resto
Post-Delivery Feedback
Apr 29, 2024
Excellent service, 100% recomended.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
C- BUZZ
Site Experience Feedback
Apr 28, 2024
My welder in easley sc "Black's Welding Service " turned me on to. you guys.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill
Post-Delivery Feedback
Apr 28, 2024
Truck Spring does an excellent job all aspects of how to run a business they do right. Good products, good price & fast shipping what more could u ask for.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Pete352
Site Experience Feedback
Apr 27, 2024
Great place. Had what I wanted, at a good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dano
Site Experience Feedback
Apr 27, 2024
I found what I needed fast at a good price but shipping was more than I liked
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 11, 2024
Fast and easy .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GJLMTRHME
Post-Delivery Feedback
Apr 25, 2024
Purchased brake shoe kit based off website pictures and size description. Pictures did not match brakes shoes delivered. Return shipping cost is equal to brake kit value.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: N/A
- Customer Support: 2
- Full ratings for this review »
Plummrey
Post-Delivery Feedback
Apr 25, 2024
Customer service immediately responded to back order, I contacted a few days later to cancel my order due to insufficient funds by the time it would have shipped out. They canceled and I reordered my parts immediately with new payment method, order shipped out later that day. Arrived on time and ease of putting them on. Very happy with the company and product!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Liam
Site Experience Feedback
Apr 25, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ease Trucking
Site Experience Feedback
Apr 24, 2024
Great website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tj
Site Experience Feedback
Apr 24, 2024
It was good. Little nervous trying new websites for parts. But was simple, easy, fast. Hard finding reliable merchants to buy from that know what you need and can understand. Not all vehicles are standard. Some have custom built parts. I’m glad I’m not being told one thing and then I get a totally different part from what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »