Tower Hobbies Reviews - 470 Post-Delivery Reviews - 8.8/10
Tower Hobbies Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2009 Winner Circle of Excellence
10 years
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 78% | 81% |
 Neutral | 11% | 10% |
 Negative | 11% | 9% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.6 out of 10
Returns Process
Satisfaction with the returns process
7 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 82% |
Neutral | 13% | 13% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Tower Hobbies
Showing 1 - 50 of 3,595
Raj
Site Experience FeedbackJun 25, 2026
I got very good price on carbon cub s2 . I’m on the fence to purchase my first ever RC plane. I’m so excited.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KTH
Site Experience FeedbackJun 25, 2026
It was good to purchase here. I want to see more Tamiya and parts in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackJun 25, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJun 25, 2026
Could not use coupon on pnp Habu.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
JC
Site Experience FeedbackJun 25, 2026
No issues. Great sales
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Skip
Site Experience FeedbackJun 25, 2026
First time in a long time but I will continue purchasing from tower again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bachus
Site Experience FeedbackJun 25, 2026
Pages seem slow to load, could be my connection though.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Felix
Site Experience FeedbackJun 25, 2026
used tower fr over 3 years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rc Dad
Site Experience FeedbackJun 25, 2026
I appreciate the free shipping and the flash sale discount. Very excited to get back in the hobby, this might be my go to spot! And the inventory is better than most others.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gabe
Site Experience FeedbackJun 25, 2026
evberything excellent
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Scpdgearhead
Site Experience FeedbackJun 25, 2026
Someone mentioned a sale online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ty
Site Experience FeedbackJun 25, 2026
No issues
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Draco
Site Experience FeedbackJun 25, 2026
Good easy to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Disappointed
Site Experience FeedbackJun 25, 2026
Website was poor. Took 4 times to complete minor order. Will unsubscribe ASAP
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 25, 2026
I really like the flash sales and special discounts. Keep those up!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
olfajarley
Site Experience FeedbackJun 25, 2026
I have been purchasing Items from Tower since the mid-90's over the phone from their catalog. They have always been great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Primo00001
Post-Delivery FeedbackJun 25, 2026
Tower hobbies has great sales and the kraton 6s is an excellent rc. They had fast shipping and rc arrive in perfect condition.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 25, 2026
Overall experience was easy and enjoyable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kevo
Site Experience FeedbackJun 25, 2026
The website was easy to use and navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MEibs
Site Experience FeedbackJun 25, 2026
Very quick and easy to locate the item I was looking for. Easy to see details on pricing and shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 25, 2026
Tried to order on 6/24, but website couldn't put product in cart, so I ordered on 6/25 instead.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
GentleWarrior
Post-Delivery FeedbackJun 25, 2026
Not only possess a vast selection, however, the prices and discount offers are very helpful. Im a Disabled Veteran and can use any discounts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Mike
Post-Delivery FeedbackJun 25, 2026
Part of my order was delayed due to back order, although the site said it was available. After a few weeks I'm still waiting. I called over a week ago and was told I should receive it by the 24th of June. Today is the 25th, still waiting.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Char1ieTuna
Site Experience FeedbackJun 25, 2026
Flash rc sale is amazing. Had the black battery cover that is hard to find without buying the whole kit. Very nice. Easy overall experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Lilbud
Site Experience FeedbackJun 25, 2026
pretty easy to navigate and order. will order again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sagan
Site Experience FeedbackJun 24, 2026
All went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Difficult to find rewards information
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mike
Site Experience FeedbackJun 24, 2026
Love your coupons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T
Site Experience FeedbackJun 24, 2026
Great!
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackJun 24, 2026
It was ok. You had the flash sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackJun 24, 2026
Always a good experience when ordering from Tower.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackJun 24, 2026
Not happy with flashy offer of 20% off site wide then not applied because item not in stock … seems like a gimmick
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Chuck
Site Experience FeedbackJun 24, 2026
I like having video reviews of the products I'm researching
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bk
Site Experience FeedbackJun 24, 2026
Good flash sales
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Sbinnc
Site Experience FeedbackJun 24, 2026
Solid website performance, glad for FLASH20
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 24, 2026
Everything is great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MOLE
Site Experience FeedbackJun 24, 2026
gREAT DISCOUNT!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jgkwiatek
Site Experience FeedbackJun 24, 2026
It wasn't clear anywhere that in order to get free shipping the total has to be $99.00 AFTER any discounts.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Quick and easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackJun 24, 2026
Ok
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
steve
Site Experience FeedbackJun 24, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DRI
Site Experience FeedbackJun 24, 2026
great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
iloadem
Site Experience FeedbackJun 24, 2026
no comment
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
selection has gone downhill over the years. I'm a long time customer. The search engine isn't all that helpful
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 4
DiegoVas
Site Experience FeedbackJun 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RCisME
Site Experience FeedbackJun 24, 2026
Site is easy to search and find my item and checkout was fast and easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackJun 24, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big D
Site Experience FeedbackJun 24, 2026
Smooth, intuitive, no stress.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JLC-USMC
Site Experience FeedbackJun 24, 2026
Wait for the sales... they come multiple times a month and get great savings!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10