Tower Hobbies Reviews - 462 Post-Delivery Reviews - 8.7/10
Tower Hobbies Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2009 Winner Circle of Excellence
10 years
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 78% |
 Neutral | 11% | 11% |
 Negative | 12% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.5 out of 10
Returns Process
Satisfaction with the returns process
7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 84% |
Neutral | 14% | 11% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Tower Hobbies
Showing 1 - 50 of 3,525
RS-3 Guy
Site Experience FeedbackJun 18, 2026
Ho model train guy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eric
Site Experience FeedbackJun 18, 2026
Outstanding
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Good website and easy to navigate and find my selection by the search button
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chuck
Site Experience FeedbackJun 18, 2026
Entering password difficult due to inability to see the first line input.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Rusty
Site Experience FeedbackJun 18, 2026
excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smokewolf67
Site Experience FeedbackJun 18, 2026
Very good deals and pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex G
Site Experience FeedbackJun 18, 2026
great deals easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Danny
Site Experience FeedbackJun 18, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dog
Site Experience FeedbackJun 17, 2026
The web site was easy to use and well designed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
mathew
Site Experience FeedbackJun 17, 2026
first time on this site the site looks good got alot of good stuff on here will spread the word!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eric W
Post-Delivery FeedbackJun 17, 2026
The website is easy to navigate with plenty of inventory to choose from. Easy to select products and the payment page is simple and efficient. Always has what im looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
mr3prop
Site Experience FeedbackJun 17, 2026
why cant I use PayPal on checkout?
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
jv
Site Experience FeedbackJun 17, 2026
very easy .
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Steve
Post-Delivery FeedbackJun 17, 2026
Everything tower hobbies sells is the best quality for great experiences.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
RC Fun
Site Experience FeedbackJun 17, 2026
Great deal and it was an easy transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HvyMtlManiac
Post-Delivery FeedbackJun 17, 2026
Just love the awesome sale on the low C pro Moto parts really made my bike shimmer in the Sun
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Shimoda
Site Experience FeedbackJun 16, 2026
Like tower
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Always wanted an RC
Site Experience FeedbackJun 16, 2026
I have made a couple help messages and don't know what the responses were. It was a weekend. Also I tried to use the 10% off from signing up and did not get it. While making a large purchase at that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Art
Site Experience FeedbackJun 16, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 16, 2026
All good. No problems.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Wolfie1
Site Experience FeedbackJun 15, 2026
Was unable to pay with my debit card.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackJun 15, 2026
Website is really easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MnM
Post-Delivery FeedbackJun 15, 2026
Awesome selection and great prices, definitely one of my favorite ho yo places for h9bby supplies and tech.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Sparks
Post-Delivery FeedbackJun 15, 2026
Always a great shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Chris
Post-Delivery FeedbackJun 15, 2026
I purchased 2 items - 1 for myself, and 1 for my Dad for Father's Day. My item showed up, the one I ordered for my Dad did not. When I checked the order status, it now reads that his item will not be delivered until Labor Day, 3 months after Father's Day. So now, i not only have to go through the hassle of cancelling the order, but I also have to come up with another gift idea. Why was this item for sale if it wasn't available?!?!?!?
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 1
- Customer Support: 1
Raisintoe
Site Experience FeedbackJun 14, 2026
I wasn't sure what menu item to look under when shopping for servos. But the search bar provided the options I was looking for. Same for Balsa Wood. No problem using the search bar to find these.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
JJShineyShovel
Site Experience FeedbackJun 14, 2026
Quick and easy. Ground exactly what I was looking for and it was even on sale!
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
RCAV8TOR1027
Site Experience FeedbackJun 14, 2026
I've been using tower hobbies for over 30 years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
spider
Site Experience FeedbackJun 14, 2026
great site easy
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackJun 14, 2026
I have ordered from Tower hobbies for years, I’ve always had good service, I never had a problem. Will continue ordering from them. I highly recommend them. They are very reliable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJun 14, 2026
The bonus cash is easy to use. Got items timely and had no problems whatsoever.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Rp
Post-Delivery FeedbackJun 14, 2026
Ordering was easy through Tower Hobbies
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Pinheadlarry
Site Experience FeedbackJun 14, 2026
Very nice website easy to navigate. And awesome flash sales!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony Python
Post-Delivery FeedbackJun 13, 2026
Ordered airplanes- received my order that awesome. I think I not need your feedback about purchase. Because I can trust you at all.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
keystone failure
Post-Delivery FeedbackJun 13, 2026
I have received everything but the Spektrum Accessories Adapter: IC3 Battery / IC5 Device SPMXCA507. so that means i can not charge my batteries, which means i can not fly my aircraft. I have received everything else. and it says next shipment AUGUST, so i have to wait 2 more months!, that sucks!. It doesn't say out of stock, just awaiting shipment.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: N/A
BrothrBob
Site Experience FeedbackJun 13, 2026
I been spending money with TH for over 20yrs now. I really enjoy their products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yeti
Site Experience FeedbackJun 13, 2026
Not too bad
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tee
Site Experience FeedbackJun 13, 2026
all places did not have the parts i need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andrew
Site Experience FeedbackJun 13, 2026
Overall good experience, please just add Apple Pay. It would make the whole buying experience 10x easier
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Al
Site Experience FeedbackJun 13, 2026
Coupons need to be easier to apply, especially repeat customers
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Zoro
Post-Delivery FeedbackJun 13, 2026
Cost was higher than expected or needed to be
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
Jim
Post-Delivery FeedbackJun 13, 2026
I found everything I needed and it was easy to do.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Erikhas2
Site Experience FeedbackJun 12, 2026
Love this online hobby store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Site Experience FeedbackJun 12, 2026
Worked great, Accepted my coupon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dbradshaw
Site Experience FeedbackJun 12, 2026
They got what I need. And I'm hoping it comes fast.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Enigma
Site Experience FeedbackJun 12, 2026
Thank you for keeping stock and for the help of discount codes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ChiDad
Site Experience FeedbackJun 11, 2026
They had what I was looking for at a good price, so I bought it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jfresh
Site Experience FeedbackJun 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Walle
Site Experience FeedbackJun 11, 2026
Always a great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RC flyer
Site Experience FeedbackJun 11, 2026
Great deal for father's day
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10