Tower Hobbies Customer Reviews
Tower Hobbies holds a 8.7/10 overall rating and 480 verified post-delivery reviews on Bizrate.
Tower Hobbies Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2009 Winner Circle of Excellence
10 years
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 79% | 78% |
 Neutral | 8% | 7% |
 Negative | 13% | 15% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
5 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 84% |
Neutral | 13% | 12% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Tower Hobbies
Showing 1 - 50 of 3,552
Purple Gouger
Post-Delivery FeedbackAug 2, 2026
My first flash sale lasted 4 hours I saved $200
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Kim Novak
Site Experience FeedbackAug 2, 2026
no
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
GeeBee
Site Experience FeedbackAug 2, 2026
Website is easy to use however does lack updated information. I don't see anything is something is backordered and only find out when I contact Tower to find out where my order is.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Gerry
Site Experience FeedbackAug 2, 2026
I bought an adapter cord so I could charge my 850 mah smart battery on my smart charger
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Satisfied customer.
Post-Delivery FeedbackAug 2, 2026
There is not a lot to say about an order of ultra coat, other than it's what I expected, and it was delivered in a timely manner.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 9
Flyer 74
Post-Delivery FeedbackAug 2, 2026
It is so easy to order products from TH., maybe too easy, or I just need to cut back on orders.FedEx doe a great job of delivery, fast service and well placed day of delivery. Will recommend to anyone to shop and buy from Towerhobbies!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
JZ
Site Experience FeedbackAug 2, 2026
N/A
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
pet
Site Experience FeedbackAug 1, 2026
the experience & selection was brilliant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
T123
Site Experience FeedbackAug 1, 2026
I tried to create an account. The pop-up I already had an account. I tried to log in and requested a password recovery and was not sent the linking email, so I ordered as a guest.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Swany
Site Experience FeedbackAug 1, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Benny
Site Experience FeedbackAug 1, 2026
Found what I was looking for and it’s easy to find very productive and easy to use website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Todd
Site Experience FeedbackJul 31, 2026
all was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 31, 2026
like tower hobbies, don't like amazon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fishman
Site Experience FeedbackJul 31, 2026
Good price for item ordered
- Overall Rating: 10
- Would Shop Here Again: 4
- Likelihood To Recommend: 7
Miley
Site Experience FeedbackJul 31, 2026
The experience was excellent, I found what I needed at a price that was reasonable. Actually it was less than other websites. Keep up the good work.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Jeffrico
Site Experience FeedbackJul 31, 2026
I have been buying things from Tower for years! Thanks for always being there for me.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 30, 2026
👍
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SFRCFlyer
Site Experience FeedbackJul 30, 2026
I would say that the site is very easy to navigate. It is frustrating to be shopping for parts for my rc planes and find something I like but there is no specs or real details to see if that particular part will fit my model. It seems like none of the oem parts have good specs listed and it's very frustrating and I end up not making that purchase because there's no information.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ziggy
Site Experience FeedbackJul 30, 2026
You do not put much details in information, way to little about item or it's use. HARD TO MAKE CHOICE.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rich
Site Experience FeedbackJul 30, 2026
Quick and easy to order, fast shipping, good stock!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chax
Site Experience FeedbackJul 30, 2026
E as sy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
H
Site Experience FeedbackJul 29, 2026
Checkout process is lengthy and confusing
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJul 29, 2026
I was searching for red shocks for my infernal heavy duty. It would not take me to the page I want to upgrade shocks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ky
Site Experience FeedbackJul 29, 2026
Website is great. Photos don’t load all the time but a refresh gets it to work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big red
Site Experience FeedbackJul 29, 2026
It was just a super saver club purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dillon
Site Experience FeedbackJul 29, 2026
Good, easy to make payments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kent
Site Experience FeedbackJul 29, 2026
All is GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mack
Site Experience FeedbackJul 29, 2026
Been Dealing with Tower Hobbies for many years, Very Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackJul 29, 2026
Fast and easy.. found everything I needed. Awesome coupons available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Phill
Site Experience FeedbackJul 28, 2026
When I was a kid my dad got me my first RC car. He's now passed away and I have his that we dis a motor swap on and ive never drove it. That and my rock crawler sit in my son's room and ive always talked with him about fixing them... We used to have really good personal family memories with each other with rc cars and tonight I was thinking about simpler times so I went ahead and just ordered my son his very own rock crawler. Maybe now ill fix mine again that my dad bought me and we can once again create great simple memories together and have adventures visiting rc shops in every state we visit. Thank yall for the great memories and the continuation of the rc cars we really did mess with them a lot, helped build a dirt track to race some on when I was a kid for some guy my dad met that used to hold rc races in south Florida. Than we got into rock crawling and played with drift cars. Great times.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 28, 2026
All good here
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Saltyminer16
Site Experience FeedbackJul 28, 2026
Tower hobbies is Always the first place I check out for my RC needs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Purple Gouger
Post-Delivery FeedbackJul 28, 2026
My First Flash sale it only lasted 4 hours I save $200! How I found it I will never know.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Al
Post-Delivery FeedbackJul 28, 2026
Located a new release model car I couldn’t find anywhere else. Price was good, shipping reasonable.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bubba
Site Experience FeedbackJul 28, 2026
I have been doing business with Tower Hobbies for over 30 years, always excellent service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TLSFlyer
Post-Delivery FeedbackJul 28, 2026
Tower Hobbies stand by the products they sell and will promptly fix any issues
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Bubba
Site Experience FeedbackJul 28, 2026
easy peasy. cheap buy on scratch n dent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Newbie
Site Experience FeedbackJul 28, 2026
It was very easy to use and check out. I would tell people how great it is to sign up, earn rewards, then checkout.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jamie
Site Experience FeedbackJul 27, 2026
good!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Tom D
Site Experience FeedbackJul 27, 2026
Ordering was easy, bummer the item is on backorder though
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kaos46
Site Experience FeedbackJul 27, 2026
Excellent!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Otis
Site Experience FeedbackJul 27, 2026
all was Excellent
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Nate
Site Experience FeedbackJul 27, 2026
Reasonable shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 27, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Chris
Site Experience FeedbackJul 26, 2026
Simple. Enough
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
HvyMtlManiac
Post-Delivery FeedbackJul 26, 2026
Smooth service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Speed Bump
Post-Delivery FeedbackJul 26, 2026
Prompt delivery,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
SUPERDUPER
Site Experience FeedbackJul 25, 2026
A LITTLE DIFFACULT BUT MANAGEABLE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Erock
Site Experience FeedbackJul 25, 2026
So far so good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tomh1449
Site Experience FeedbackJul 25, 2026
Is good, don't screw it up I miss Tower catalog
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10