The Baker's Kitchen Reviews - 105 Reviews - 9.7/10
The Baker's Kitchen Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.7out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 94% |
Neutral | 9% | 6% |
Negative | 3% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
6.0 out of 10
Variety of Shipping Options
Desired shipping options were available
7.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for The Baker's Kitchen
Showing 1 - 20 of 105
Tim
Site Experience Feedback
Jan 02, 2025
Good selection of products, but I wish that there were more detailed product descriptions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fred
Site Experience Feedback
Dec 29, 2024
Item description was unclear for gift certificates. I am not sure if I am supposed to look in my email for the gift certificate or where I can print one off for my gift I am giving to someone.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
J
Site Experience Feedback
Dec 27, 2024
The website could use a better mobile version. Searching the site from a phone is more difficult than necessary.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Nerd
Site Experience Feedback
Dec 23, 2024
There is a lot of great products and I was very happy to find you can purchase gifts online.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dmoore
Site Experience Feedback
Dec 21, 2024
Glad to see an electronic gift card option, thanks for saving the day.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cake lady
Site Experience Feedback
Dec 20, 2024
I have ordered The Bakers Kitchen for several years. Quality products and easy to order. Shipping is expensive, but I like the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sandy
Site Experience Feedback
Dec 20, 2024
The website was easy to use and navigate. The only thing i was confused about was how to tell if an item was in stock when I placed my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Collie4
Site Experience Feedback
Dec 01, 2024
Did not work well on my phone. I went to my laptop to browse the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Collie4
Post-Delivery Feedback
Dec 20, 2024
I am not a professional baker but I love your products and I am so glad I can get them. The website was easy to use, my order was well packaged, items I ordered were great and came quickly. I will place an order again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 09, 2024
It is always easy to order and I am pleased with what I purchase--it is becoming harder to find candy making products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The Wiz
Post-Delivery Feedback
Dec 16, 2024
Navigating the website was quite easy. I quickly found the items I was looking for and the entire process was very simple. The Baker's kitchen quickly communicated my shipping status and tracking notification.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
ANCHOR
Site Experience Feedback
Dec 02, 2024
I order from you every year for cookie decorating for our ANCHOR program which for 56 yrs. has serviced approximately 950 participants with special needs in our community. I have found your prices good & delivery on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
ANCHOR
Post-Delivery Feedback
Dec 16, 2024
Delivery & ordering were excellent. However the green & red sprinkles looked more like pink & green blue-very disappointing since they were for Christmas cookies.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Cakes on wheels
Site Experience Feedback
Dec 06, 2024
Great products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2024
Love this product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/A
Site Experience Feedback
Nov 22, 2024
I was so happy to find the chocolate molds I purchased. Same brand as my Mother's. Will recommend she shop this site for replacements. Shipping was a bit pricey.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sam
Site Experience Feedback
Nov 11, 2024
Been very happy with these products
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sam
Post-Delivery Feedback
Nov 27, 2024
Very easy to order
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Kim
Site Experience Feedback
Nov 25, 2024
The website was not colorful, which gave it an outdated look. I was able to find what I need & prices were very reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ginny
Site Experience Feedback
Nov 25, 2024
It was good and very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CandyMaker
Site Experience Feedback
Nov 22, 2024
There was a problem accessing my shopping cart after checking back a few days later. Also, a problem searching for those same items on the site. Kept coming back as not found and didn't reappear under the candy making tabs. Had to finagle it to find them again.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Shopping online was very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
very easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »