Stock Interiors Reviews - 2,634 Review - 9.0/10
Stock Interiors Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.0out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 84% |
Neutral | 14% | 13% |
Negative | 4% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Stock Interiors
Showing 801 - 820 of 2,634
rags
Site Experience Feedback
Jul 24, 2024
Easy pur
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rags
Post-Delivery Feedback
Aug 03, 2024
I really like being able to get a free sample for my carpet before placing my order. Very helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
DJ
Site Experience Feedback
Aug 03, 2024
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Okadama
Site Experience Feedback
Aug 03, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Andy K
Post-Delivery Feedback
Aug 02, 2024
When I initially purchased grey windlace for '60 BelAir I underestimated the length needed. When I bought more I never checked it and it was an incorrect match. Could not return 3+ yards due to "over 12 months old". New replacement also poor match but was better, will be noticeable to me whenever I see it but no other options were discussed. I know somebody else makes the windlace and fabrics change, but so much as this? Also it was told to me that parts of a yard, ie: 1.66 to make 5 feet was not an option. Why mandate waste? ("because we've never done it that way" was the answer to "Why?") So I had to buy what I did not need. If someone can measure 2 yards they can measure 5 feet. After I emailed photos of the first and later examples, I learned that between the first order of '60 grey windlace and buying additional it had been renamed Antique Grey, and that was why it didn't match. That is not my fault and I could not have known it. Windlace over 12 months old being non-returnable is bogus! And then the shipping was not only excessive but not fast-shipped for that high cost. Why not USPS Flat Rate? I may buy from Stock Interiors again but I will look elsewhere first. I was given 5% off-about $2.30. At least the lady was nice but not budging on the cost or willing to sell exact length needed. Now I have 12 feet of useless material which should have bought me SOME credit with Stock Interiors, you'd have better chance at selling it than I would. As expensive and difficult as renovating old cars is, getting parts right should not be the hard part.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 3
- Customer Support: 2
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 02, 2024
Everything was easy. Wish it would tell you the estimated delivery date before purchase is made.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Marv 777
Site Experience Feedback
Jul 12, 2024
The samples had numbers on the back that did not match the numbers on the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marv 777
Post-Delivery Feedback
Aug 02, 2024
Quite pleased with the carpet, the only downside isn't the fault of Stock Interiors, but the shipping company. They left my carpets in the rain. I set them out on the floor to dry and forgot the Roomba was set to vacuum at a specific time. They vacuumed nicely.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 6
- Full ratings for this review »
louie
Site Experience Feedback
Aug 02, 2024
none
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
wally gonzalez
Site Experience Feedback
Aug 02, 2024
great customer service lady
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Klondike Kat
Site Experience Feedback
Aug 02, 2024
Great service,fast checkout.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Johnny
Site Experience Feedback
Aug 01, 2024
Was quick and easy to find what I needed on website. Shows all the different colors to choose from so you know what your getting and at a fair price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 01, 2024
ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
902 CC
Site Experience Feedback
Aug 01, 2024
Great stuff!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Aug 01, 2024
Easy purchase, no issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bob
Post-Delivery Feedback
Aug 01, 2024
All good but shipping was way more than expected. you should have less expensive options that take longer to get here. I almost went with another carpet provider but they did not have the color I wanted. there shipping was free. if they had the same color as you, you would have lost the sale.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Rex
Site Experience Feedback
Jul 28, 2024
good quality item, received earlier than expected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rex
Post-Delivery Feedback
Aug 01, 2024
I was looking to replace the carpet in my truck. They sent sample swatches to color. After placing the order, the item was shipped much faster than expected!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Cliff
Site Experience Feedback
Jul 11, 2024
Not clear about how long the order will take to ship.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cliff
Post-Delivery Feedback
Aug 01, 2024
Great service. Very high quality. No issues.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
NICK
Post-Delivery Feedback
Aug 01, 2024
Really nice products!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
June
Site Experience Feedback
Jul 31, 2024
I
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bossman
Site Experience Feedback
Jul 31, 2024
Satisfied with my experience today very helpful that they sent free samples
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Larry
Site Experience Feedback
Jul 31, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »