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Stock Interiors Reviews - 2,634 Review - 9.0/10

Nov 28, 2024
Offering high quality auto interior parts which are made in the USA, StockInteriors strives to provide top-quality automobile interior products and customer service.

Stock Interiors Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.9 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.7 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%84%

Neutral

14%13%

Negative

4%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.6 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Stock Interiors

Showing 801 - 820 of 2,634

rags

Site Experience Feedback

Jul 24, 2024

Easy pur


Post-Delivery Feedback

Aug 03, 2024

I really like being able to get a free sample for my carpet before placing my order. Very helpful.

DJ

Site Experience Feedback

Aug 03, 2024

Great experience!

Okadama

Site Experience Feedback

Aug 03, 2024

Good

Andy K

Post-Delivery Feedback

Aug 02, 2024

When I initially purchased grey windlace for '60 BelAir I underestimated the length needed. When I bought more I never checked it and it was an incorrect match. Could not return 3+ yards due to "over 12 months old". New replacement also poor match but was better, will be noticeable to me whenever I see it but no other options were discussed. I know somebody else makes the windlace and fabrics change, but so much as this? Also it was told to me that parts of a yard, ie: 1.66 to make 5 feet was not an option. Why mandate waste? ("because we've never done it that way" was the answer to "Why?") So I had to buy what I did not need. If someone can measure 2 yards they can measure 5 feet. After I emailed photos of the first and later examples, I learned that between the first order of '60 grey windlace and buying additional it had been renamed Antique Grey, and that was why it didn't match. That is not my fault and I could not have known it. Windlace over 12 months old being non-returnable is bogus! And then the shipping was not only excessive but not fast-shipped for that high cost. Why not USPS Flat Rate? I may buy from Stock Interiors again but I will look elsewhere first. I was given 5% off-about $2.30. At least the lady was nice but not budging on the cost or willing to sell exact length needed. Now I have 12 feet of useless material which should have bought me SOME credit with Stock Interiors, you'd have better chance at selling it than I would. As expensive and difficult as renovating old cars is, getting parts right should not be the hard part.

Online Shopper

Site Experience Feedback

Aug 02, 2024

Everything was easy. Wish it would tell you the estimated delivery date before purchase is made.

Marv 777

Site Experience Feedback

Jul 12, 2024

The samples had numbers on the back that did not match the numbers on the website


Post-Delivery Feedback

Aug 02, 2024

Quite pleased with the carpet, the only downside isn't the fault of Stock Interiors, but the shipping company. They left my carpets in the rain. I set them out on the floor to dry and forgot the Roomba was set to vacuum at a specific time. They vacuumed nicely.

louie

Site Experience Feedback

Aug 02, 2024

none

wally gonzalez

Site Experience Feedback

Aug 02, 2024

great customer service lady

Klondike Kat

Site Experience Feedback

Aug 02, 2024

Great service,fast checkout.

Johnny

Site Experience Feedback

Aug 01, 2024

Was quick and easy to find what I needed on website. Shows all the different colors to choose from so you know what your getting and at a fair price

Online Shopper

Site Experience Feedback

Aug 01, 2024

ok

902 CC

Site Experience Feedback

Aug 01, 2024

Great stuff!

Dave

Site Experience Feedback

Aug 01, 2024

Easy purchase, no issues.

bob

Post-Delivery Feedback

Aug 01, 2024

All good but shipping was way more than expected. you should have less expensive options that take longer to get here. I almost went with another carpet provider but they did not have the color I wanted. there shipping was free. if they had the same color as you, you would have lost the sale.

Rex

Site Experience Feedback

Jul 28, 2024

good quality item, received earlier than expected


Post-Delivery Feedback

Aug 01, 2024

I was looking to replace the carpet in my truck. They sent sample swatches to color. After placing the order, the item was shipped much faster than expected!

Cliff

Site Experience Feedback

Jul 11, 2024

Not clear about how long the order will take to ship.


Post-Delivery Feedback

Aug 01, 2024

Great service. Very high quality. No issues.

NICK

Post-Delivery Feedback

Aug 01, 2024

Really nice products!

June

Site Experience Feedback

Jul 31, 2024

I

Bossman

Site Experience Feedback

Jul 31, 2024

Satisfied with my experience today very helpful that they sent free samples

Larry

Site Experience Feedback

Jul 31, 2024

Good