Stock Interiors Reviews - 2,643 Review - 9.0/10
Stock Interiors Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.8 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.0out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 84% |
Neutral | 14% | 13% |
Negative | 4% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Stock Interiors
Showing 141 - 160 of 2,643
Autotech81
Site Experience Feedback
Oct 25, 2024
Good purchase experience
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
Autotech81
Post-Delivery Feedback
Nov 09, 2024
Great product. Definitely try them out
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Mustang5oh
Site Experience Feedback
Nov 09, 2024
Have had great products from this company. There shipping charges are up there
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Maria
Site Experience Feedback
Nov 08, 2024
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bill
Post-Delivery Feedback
Nov 08, 2024
friendly staff, good color match. headliner was easy to install, the contours in the carpet were dificult to get to align correctly.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Erikd
Post-Delivery Feedback
Nov 08, 2024
Man I ordered the wrong color , contacted them they had no problem taking it back and I’m ordering the right color , no issues at all
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Quadrunner91
Site Experience Feedback
Nov 08, 2024
Good website thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chas
Site Experience Feedback
Nov 08, 2024
A little more than I wanted to spend but still not crazy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Rudy
Site Experience Feedback
Oct 22, 2024
Very easy to search and select the carpet. A couple of carpet samples was sent to met to help me finalize my selection. Also a nice promotion code was sent and used.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rudy
Post-Delivery Feedback
Nov 08, 2024
Very good transaction with my order. Carpet samples were sent prior to my order to confirm color and material. Carpet fit was excellent and received nice comments from many people. Also enjoyed the offered discount.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 08, 2024
It's nice that you guys make these products available for obscure vehicles like the type that I own. In this day and age, it would be nice to have free shipping, even if you have to include it in the price of the carpet, it just takes you back a little bit. Hopefully you guys do not ship with ups. Personally, I have had very bad experiences with them recently bad communication, probably something to do with their relationship with their own employees because of the Union wage contract negotiations so I pray that you don't do that because it will interfere with how it's delivered to my house because they will not deliver to my house unless I am there to sign for it. My job will not allow me to be at home unless they deliver on certain weekend days or one day during the week. Please do not ship with UPS to me ever. Until they are more customer-centric and I mean by that I am just as much the customer as you are but they view you as the customer not me.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
john c.
Site Experience Feedback
Nov 08, 2024
good
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Mulletman7.3
Site Experience Feedback
Nov 07, 2024
Website was very easy to navigate and find the correct part. Discription was very good at listing what was included with the item.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Cory Trevor
Site Experience Feedback
Nov 07, 2024
sent samples to me to verify color shade which was super helpful will really help set my trucks interior apart
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Bill
Site Experience Feedback
Nov 07, 2024
Easy to find and easy to checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dave
Site Experience Feedback
Nov 07, 2024
You shipped my entire carpet set for $54 and now I buy inly a yard of carpet and shipping is $49,,,,,doesn't make sense.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Dan
Site Experience Feedback
Nov 07, 2024
Transaction went smooth
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 07, 2024
overall easy to order online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Scott
Post-Delivery Feedback
Nov 07, 2024
After installing 90% of the product, the last piece was found to be defective. My installer could still use it but would take about $100 more to re sew on the missing edging. Stock Int. offered to have me mail the piece back, they would fix it, and send it back to me. This would tie up shop space for weeks having my car sit there while this would happen. They apparently don't understand how big of a problem that is on my end. They gave me $50 and I forked over the other $50 out of pocket to the installer to get the car finished timely. If they offered to overnight me the replacement for the defective piece that would have probably worked too, but they didn't.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 2
- Full ratings for this review »
Kyle
Site Experience Feedback
Nov 07, 2024
Easy to order. Exact color match for a 2004 Silverado, ebony interior, gray 827 carpet.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Meat Askew
Site Experience Feedback
Oct 24, 2024
Very pleased with site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Meat Askew
Post-Delivery Feedback
Nov 07, 2024
Blue Truck Carpet 1988 Chevrolet C1500
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
TurtleTahoe
Site Experience Feedback
Nov 06, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »