State Line Tack Customer Reviews
State Line Tack holds a 8.7/10 overall rating and 2,172 verified post-delivery reviews on Bizrate.
State Line Tack Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2016 Winner Circle of Excellence
1 years
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 72% |
 Neutral | 11% | 13% |
 Negative | 13% | 15% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 79% |
Neutral | 18% | 18% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.3 out of 10
Recent Reviews for State Line Tack
Showing 1 - 50 of 2,984
K Holden
Site Experience FeedbackAug 10, 2026
The interaction with the site is super easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TB
Site Experience FeedbackAug 10, 2026
Easy to shop on this website. Shipping charges are too high.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Retired teacher
Post-Delivery FeedbackAug 10, 2026
State line had what I wanted in my size and it fit well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Barb
Post-Delivery FeedbackAug 10, 2026
The gel saddle pad made my old saddle much more comfortable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
GA
Site Experience FeedbackAug 10, 2026
pattern, colors, and design I liked!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kathy
Post-Delivery FeedbackAug 10, 2026
I found a miniature horse halter that I really liked. I ordered it, but unfortunately had to return it because it didn’t fit my horse.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Sam
Post-Delivery FeedbackAug 10, 2026
Stateline tax always delivers in a timely fashion. They also have a nice diversity of horse paraphernalia.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Charlie Horse
Post-Delivery FeedbackAug 10, 2026
Stateline has always been a good option if you’re not in a rush.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: N/A
Horsing around in NC
Site Experience FeedbackAug 10, 2026
Easy to use website. I would have purchased more if free shipping was at a reasonable level. I called to confirm with customer service free shipping was not an option at any level at this time.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 10, 2026
Simple interaction, was looking for something, found it quickly, bought it
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Post-Delivery FeedbackAug 10, 2026
Product descriptions are very helpful as are specifications of the product itself. Pictures are accurate and the prices are reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Faith
Post-Delivery FeedbackAug 10, 2026
Nice fleece girth. Great fit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Hellpony
Post-Delivery FeedbackAug 9, 2026
The fly sheet is ok The buckles are cheap Fits good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 4
- Customer Support: 4
Roci
Site Experience FeedbackAug 9, 2026
good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Playtime
Post-Delivery FeedbackAug 9, 2026
Love the product. Loved the ease of ordering. Did not like the tracking system. Had to reach out to customer service.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 8
HorseMom
Site Experience FeedbackAug 9, 2026
I was able to recover my cart in one browser, but not another, even though I was logged in. I would think that your cart would be saved on any browser as long as you are logged in. I was able to get back to my cart because I didn't finish my purchase and I received an email. However, I had applied my rewards as well as a $5 off coupon from another email. When my cart was recovered it did not recover my coupon, so I still had to go back to my original email and add the coupon by clicking into the website with that email. And finally was able to get back to my cart with the correct coupon and rewards points applied. I like shopping here as I can find good things at good prices, but sometimes it is hard to get my order placed.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
kar0l1959
Site Experience FeedbackAug 9, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 9, 2026
Very happy with purchase. Item was priced well. Company was fair with charges. Received item ahead of schedule
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Sheryl T
Site Experience FeedbackAug 9, 2026
I have always trusted State Line Tack for my orders for over forty years. There are not many tack stores in my area, and I am confident that I can order the items that I need for my horses and receive them in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 9, 2026
The fly spray leaked out but they gave me a credit.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 8, 2026
The chaps were nice but they were too short for western dressage …
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Dustin
Site Experience FeedbackAug 8, 2026
All was good and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jillsie
Site Experience FeedbackAug 8, 2026
the web site was ok. Coupons were a challenge. I got an email and was not able to use the coupon. When spending a certain amount over 200$ free returns should be a givin.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paul
Post-Delivery FeedbackAug 8, 2026
The advertising said " leather". They were all nylon. Not good for draft horses at all. DANGEROUS. I WANT MY MONEY BACK . NOW
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 1
KCP
Post-Delivery FeedbackAug 8, 2026
Some items were not included in my shipment, and I got a speedy refund for those items but I was not informed WHAT those items where. So I don't even know what I didn't get.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 7
- Customer Support: 8
Kess
Site Experience FeedbackAug 8, 2026
Overall quality items; that were not overly priced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 7, 2026
Only half the Quantity was delivered, bought 18 lbs delivered 9 lbs
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Riser’s Mom
Post-Delivery FeedbackAug 7, 2026
I ordered a walnut circle Y breast collar for my horse. They sent me a different color and when I called to get it exchanged, they said they do not do exchanges that I have to return it and then purchase the one I want. That doesn’t make sense since they sent me the wrong one in the first place. I bought it on a different website and I’m just returning.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 1
JB
Site Experience FeedbackAug 7, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bailey
Site Experience FeedbackAug 7, 2026
all good. just sad to see women's Ariat Terrain's seem to be out of stock in 38's.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 7, 2026
The product was fine but there was no customer service to speak of. When I finally found a way to contact them they did not contact me back. I paid for express shipping and got it after regular shipping would have gotten here per their website. Wish customer service was still important but once they are paid you just wait to hope you eventually get what you paid for.
- Overall Rating: 4
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Sandy
Post-Delivery FeedbackAug 7, 2026
excellent service and products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Cee
Site Experience FeedbackAug 7, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lionheart
Post-Delivery FeedbackAug 7, 2026
sent me the wrong personalized product-just sloppy order handling!!! Should have been easy to spot the mistake based on the Product description
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
Online Shopper
Post-Delivery FeedbackAug 6, 2026
It was easy to find what I wanted and select the right product for my needs. I liked to large selection of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Ellie
Site Experience FeedbackAug 6, 2026
It was good! I do wish they added more recommended items at the bottom of the selected item though.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
Shopping for trainer's birthday... He chose the Tough 1 brand, as I do. They are reliable, safe, and durable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ann
Site Experience FeedbackAug 6, 2026
I needed replacement fly boots and found what I needed on first page. Also needed new bottle of fly spray. Best deal around on both items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kdfreud
Post-Delivery FeedbackAug 6, 2026
My order came correct to what I had ordered, I ordered the wrong hackamore. Customer service phone was great, fast and efficient. The website email side- not so much. The phone rep did however resolved my issue.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Teresa
Site Experience FeedbackAug 6, 2026
I don't really like to use shop pay, but you still have the option to use a credit card so it worked out just fine. At times it was hard to find the right color on the website, but I figured it out and found exactly what I was looking for. Expensive, but worth it.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackAug 5, 2026
Stateline had the merchandise I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
giz
Site Experience FeedbackAug 5, 2026
better if all consolidated into catergories so dont have to do searches.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SCRider
Site Experience FeedbackAug 5, 2026
Mainly just wish you offered free shipping otherwise very happy with SLT
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
badlands
Site Experience FeedbackAug 5, 2026
it was good but I don't know if the item I ordered will fit. Not enough information to gage that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hox
Post-Delivery FeedbackAug 5, 2026
I saw an item I wanted for a gift to a friend. It was on super sale and I even had a coupon. I thought the color and size were perfect. I ordered, paid, and the item was sent and arrived on time. My friend loves her new Ovation Sun Shirt.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
LuT
Post-Delivery FeedbackAug 5, 2026
Great service and product with this company. Give their products a try sometime. You will be glad you did!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
PF Martin
Post-Delivery FeedbackAug 5, 2026
The carabiner clips that came with the tie rings are too small to clip on to the trailer tie rings. The tie ring looks good but now I need to go buy bigger carabiner clips.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackAug 5, 2026
No one else has this product for as good of a price PLUS I had a gift card earned from a previous order. So, was really nice to be able to get it from SLT.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 5, 2026
Ordered a saddle pad, the description stated the pad was 30x28 the pad I received was larger. Would like to exchange pad. Emailed customer service, no reply yet
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 4
Online Shopper
Post-Delivery FeedbackAug 5, 2026
Delivery box smashed the product missing contacted state line twice with pictures by email no reply yet. Will need to call again
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 2
- Customer Support: 1