Skip to main content

State Line Tack Customer Reviews

State Line Tack holds a 8.5/10 overall rating and 2,040 verified post-delivery reviews on Bizrate.

State Line Tack logo
Certified
Most Current Certification:
Oct 24, 2026
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.

State Line Tack Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - State Line Tack

2016 Winner Circle of Excellence

1 years

Trust & Authority

No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!

Learn more about reviews
Post-Delivery Feedback - 2,040 Reviews

Overall Satisfaction:

8.5out of 10

Would Shop Here Again:

8.5out of 10

Likelihood To Recommend:

8.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

74%76%
Neutral rating icon

Neutral

9%9%
Negative rating icon

Negative

16%15%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9 out of 10

Returns Process

Satisfaction with the returns process

6.9 out of 10

Site Experience Feedback - 858 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

79%81%
Neutral rating icon

Neutral

17%15%
Negative rating icon

Negative

4%4%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.4 out of 10

Variety of Shipping Options

Desired shipping options were available

8.2 out of 10

Recent Reviews for State Line Tack

Showing 1 - 50 of 2,898

  • Online Shopper

    Post-Delivery Feedback

    Oct 23, 2026

    Shopping was easy and site was somewhat easy to navigate. I receieved one wrong item and the other item I purchased tore the first time I put it on my horse.

    • Overall Rating: 2
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Paige

    Post-Delivery Feedback

    Oct 23, 2026

    Product was not the brand I ordered also had counterfeit Martin Saddle co tag item was very cheap looking and definitely not quality of a Martin product but was supposed to be Classic Equine customer service had I don’t really care attitude will never order again

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • SPF EQ

    Post-Delivery Feedback

    Oct 23, 2026

    The velvet helmet cover was sub par. Poorly made and a hole in the material. The brest collar is fine but more holes need to be punched to adjust properly. The sizing for the hoof boots is a little tricky as I feel they are a little too big. I measured twice but guess I didn't read it correctly. The hoof boots themselves are fine. I would recommend Stateline with the caveat that careful attention to pictures and descriptions is needed.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • Boss Lady

    Post-Delivery Feedback

    Oct 22, 2026

    I ordered a winter blanket from State line Tack it was so easy I only wish they had the color I wanted and that’s ok my 2 horses will be twinsies

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Grace

    Post-Delivery Feedback

    Oct 22, 2026

    I would recommend State Line tack to anyone. I have never received an item not on time or damaged. I love the quality and the online ease of buying. My horse appreciates the quality of all the items I have purchased as well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Grouchy

    Post-Delivery Feedback

    Oct 22, 2026

    Online purchase was convenient and easy. Order arrived in a timely manner. Quality as expected.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • Bummed

    Post-Delivery Feedback

    Oct 21, 2026

    I still haven't recieved my order. i called & they said they would call me back with information. Still, I have NOT RECIEVED a phone call backnor my order that was placed October 3rd! What is going on?? Where is my order? I haven't heard a word from Stateline Tack

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 2
    Full ratings for this review »
  • Una

    Post-Delivery Feedback

    Oct 21, 2026

    I used to order based on catalog from Stateliness. My first online order got here quickly, the 2nd and 3rd order took forever. I would advise everyone of this flaw especially in lieu of paying for shipping. If you want an item quickly go to Amazon!

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 5
    Full ratings for this review »
  • Sammie

    Post-Delivery Feedback

    Oct 21, 2026

    I was able to purchase a bridle at a very reasonable price. Given the price I expected the leather quality to not be as good as some of the other bridles I have. However, the leather quality exceeded my expectations. I am extremely happy with this purchase. The shipping process was quick and efficient.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Marie

    Post-Delivery Feedback

    Oct 21, 2026

    Great prices, Jaime with customer service was very kind and knowledgeable! Summer of the items I wanted were out of stock but the items I chose instead were wonderful!

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • MN Horse Mom

    Post-Delivery Feedback

    Oct 20, 2026

    Great price on a product that I think is working really well for my horse.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • MiniMom

    Post-Delivery Feedback

    Oct 20, 2026

    great value-working on my next order reasonable shipping costs on smaller orders quick delivery

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 20, 2026

    I didn't receive instructions on how to return the item. No label or where to send it. It was a 3rd party seller. I need a different size and need to return it asap.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Mel

    Post-Delivery Feedback

    Oct 20, 2026

    stateline Tack has a good assprtment of producta at a variety of prices to fit your budget. When I cannot find a local tack shop Statline's online store is my first stop.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Buttercup

    Post-Delivery Feedback

    Oct 20, 2026

    I bought a used saddle that was striped of everything. I have been searching the web for off billets, cinch strap, cinch, rear cinch. I looked through Stateline Tack and price compared. Stateline had everything I needed for my saddle. Of course I had to scan their sale/clearance items, ordered some of those also.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • CM

    Post-Delivery Feedback

    Oct 20, 2026

    second purchase of the same product because I like the product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Nick

    Post-Delivery Feedback

    Oct 19, 2026

    Love state line! But my latest order was meh…. Hay bags I bought came with busted snaps. Seems like good quality but cheaped out on hardware.. I’d definitely still shop state line, just bumed out about the hay bags!

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Adam P

    Post-Delivery Feedback

    Oct 19, 2026

    I was very happy with the selection and price for what I needed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Sara

    Post-Delivery Feedback

    Oct 19, 2026

    I wish there had been sizing information on this item. Trying to return this is going to be a headache I didn't want. I gambled on "pony" sized because it's for a medium pony. In my opinion, if it's labelled "pony" it should be adjustable to fit most, if not all ponies.

    • Overall Rating: 2
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 19, 2026

    Love the boots. Fit is good, but they are thinner leather than I expected

    • Overall Rating: 9
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »
  • Peg

    Post-Delivery Feedback

    Oct 19, 2026

    I ordered the wrong size. I would like to return items.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Belle

    Post-Delivery Feedback

    Oct 19, 2026

    I really enjoyed my most recent order from Stateline Tack! There was a sale going on and I got several nice items for good deals. I was most excited about the halter I got. I ordered warmblood size in hopes that it would fit my draft cross, and it did! It looks amazing on he and seems well made. I’m super pleased.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 19, 2026

    I ordered three items in my most recent purchase, one never arrived as it was not actually included in the package that it was supposed to be in, and one item was said to be delivered but was the wrong item. After contacting customer service I was given a refund and Not actually sent the item I still needed. In addition, the refund posted to the wrong item on the invoice. When the second package of the order arrived, I again contacted customer service as the item was incorrect. This has still not been resolved

    • Overall Rating: 3
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 18, 2026

    The only problem I have is other pictures showed the halter was a break away. The halter received is not. Had I known it wasn’t, I wouldn’t have purchased.

    • Overall Rating: 5
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Nutmeg

    Post-Delivery Feedback

    Oct 18, 2026

    I had problem to order on-line, so I called to place my order. I like the family own business concept, I can sense the people helped me on the phone was really trying to help. And the prices overall are reasonable. Keep it that way, I will be a faithful return customer for sure.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Eric

    Post-Delivery Feedback

    Oct 18, 2026

    Excellent experience

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 18, 2026

    Soap dispenser was what I expected.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • XXXX

    Post-Delivery Feedback

    Oct 18, 2026

    The gastro guard golden came in damaged with most of the product spilled out in the bag. Using the USPS sucks. Product stayed in local office 4 days before it was ever delivered. As long as you use this service, I will not order from you again. UPS is a much better shipping partner. The postal service stuffed my package in my mail box. Had to work to pull it out. Totally unacceptable.

    • Overall Rating: 7
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • Fred

    Post-Delivery Feedback

    Oct 18, 2026

    Easy to order. Product was what I expected. Came in a reasonable amount of time. Seems to be of good quality.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Babs

    Post-Delivery Feedback

    Oct 18, 2026

    I want to exchange boots and can’t get a reply.

    • Overall Rating: 4
    • Would Shop Here Again: 3
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 4
    Full ratings for this review »
  • Tina

    Post-Delivery Feedback

    Oct 18, 2026

    It was was easy to find the enrichment toys.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • ApWind

    Post-Delivery Feedback

    Oct 18, 2026

    Found a few good sales. They had a few products I was looking for, the price was a bit high but I bought them anyway. Got free shipping, which was great. Delivered on time, but tracking wasn't great. I do recommend State Line Tack.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • KTAY

    Post-Delivery Feedback

    Oct 18, 2026

    there is no way to contact on the weekends. my delivery was late and a halter that i needed for a new horse came with a shattered piece. another halter i ordered last week is already rusting .

    • Overall Rating: 4
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    • On Time Delivery: 5
    • Customer Support: 3
    Full ratings for this review »
  • Scotty

    Post-Delivery Feedback

    Oct 17, 2026

    I have been trying to get in touch with customer service for a few days now. I get put on hold for ever and the one time they did answer I got hung up on. I have a product missing and need to return one.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 3
    Full ratings for this review »
  • NurseLife

    Post-Delivery Feedback

    Oct 17, 2026

    The boots I bought are not good fit for me. The shipping cost to return them is too high. If I were to buy the same type of product from Amazon, I would not have to pay shipping. Nor would I need to spend my time calling customer service to get an RA number.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Ready

    Post-Delivery Feedback

    Oct 17, 2026

    Amazing price drop on Endure fly spray, plus shipping was reasonable though I prefer free shipping.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Gaflamingo

    Post-Delivery Feedback

    Oct 16, 2026

    Item as described and shipped quickly.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 16, 2026

    Ordered horse blanket but ordered wrong size.returning and reordering correct sizr

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 16, 2026

    Finally got to test the raincoat in pouring rain today. It kept me dry and warm. One hitch is with the zipper. I'm a low vision customer and getting the zipper pull lined-up just right to start zipping is challenging. It's not something I'll be able to do in a hurry when a downpour suddenly starts.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • kris c

    Post-Delivery Feedback

    Oct 15, 2026

    great bareback pad. fits my mini perfectly. nice quality.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • B

    Post-Delivery Feedback

    Oct 15, 2026

    They generally have what I need. Generally ship in a reasonable amount of time

    • Overall Rating: 8
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Mindy

    Post-Delivery Feedback

    Oct 15, 2026

    I ordered FITS breeches. I'm reluctant to order clothing online because of fitting concerns. The size chart with the item was, fortunately, accurate. As soon as I pulled on the breeches, I "fell in love" - they are light as a feather. No tightness, no pulling in the crotch, and the waistband fits just right without pinching. I also like the low-placed pockets - an unusual feature but much more convenient than waist-level pockets because anything I put in them won't press into my abdomen while I'm riding. Since my legs are a bit short, it would be convenient to have different lengths, but that doesn't detract from my overall satisfaction.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Roockin Morgans

    Post-Delivery Feedback

    Oct 15, 2026

    My order arrived so fast I was amazed. The Vet's Best Flea and Tick I ordered worked great. If I ever have another flea issue I will reorder from YOU! Thank you for this great product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 14, 2026

    I received the paddock boots, and they were too large I contacted support to try and exchange for a smaller size since I didn't receive any paperwork with my order. I am still waiting for a response and help getting a return ticket This is (2) days later and I am still waiting

    • Overall Rating: 4
    • Would Shop Here Again: 4
    • Likelihood To Recommend: N/A
    • On Time Delivery: 2
    • Customer Support: 1
    Full ratings for this review »
  • Patty

    Post-Delivery Feedback

    Oct 14, 2026

    good representation of product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • DraftsRbest

    Site Experience Feedback

    Oct 14, 2026

    The website is very easy to navigate. Sales are clearly marked. This is a product I have bought before and needed a reasonable price on. Drafts are hard on blankets and these hold up well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kan

    Site Experience Feedback

    Oct 13, 2026

    wasnt sure why there were halloween questions in the survey

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JP

    Post-Delivery Feedback

    Oct 13, 2026

    Saddle came on time I expected the leather be super hard and I was gonna have a workout trying to oil it in. It arrived in beautiful soft leather beat my expectations excited to ride in it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 13, 2026

    I purchase for my Granddaughters Horses. I always have a good experience. They always tell me what they need and purchase for them

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 13, 2026

    Charlotte was an exceptional help to me when I called. I received everything I ordered and it's all grand.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
State Line Tack Customer Reviews | Verified Customer Reviews at Bizrate Surveys