State Line Tack Customer Reviews
State Line Tack holds a 8.8/10 overall rating and 2,181 verified post-delivery reviews on Bizrate.
State Line Tack Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2016 Winner Circle of Excellence
1 years
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 76% |
 Neutral | 11% | 11% |
 Negative | 12% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.6 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 79% | 80% |
Neutral | 17% | 17% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.3 out of 10
Recent Reviews for State Line Tack
Showing 1 - 50 of 2,993
JuliaS
Site Experience FeedbackAug 4, 2026
Very easy checkout and easy to find what I needed. That said, the gift card purchase flow is a bit confusing since you have to wait for a separate email which can take some time to arrive. Also, for the free e-certs it would be really nice if we could access the codes when we log-in to our accounts. It's really easy to miss the emails with the codes since they don't come along with the shipping confirmation. But overall we love State Line Tack and will keep shopping here! :)
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Michael
Post-Delivery FeedbackAug 4, 2026
Order was placed based on website showing previous model which is what I wanted I received the current model which I don’t prefer
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
TumaloTammy
Site Experience FeedbackAug 4, 2026
Website was easy to maneuver and found what I needed quickly.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Missy
Site Experience FeedbackAug 4, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katie
Post-Delivery FeedbackAug 4, 2026
Stateline is great on line and cs reps are very helpful when you speak to them. Very friendly and courteous. Orders always arrive as promised on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
KM
Site Experience FeedbackAug 4, 2026
Was easy to look through
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michelle
Post-Delivery FeedbackAug 4, 2026
I was happy that the product in the size I needed was available. It arrived within a week and on the day expected. The product is great and exactly what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 4, 2026
Ordered easy boots and thought there would be two and only got one.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 5
Farmgirl
Post-Delivery FeedbackAug 3, 2026
Great price product, FAST SHIPPING with tracking info, and very well packaged! Highly recommend State Line Tack!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Cristy J
Site Experience FeedbackAug 3, 2026
I was searching for this particular item elsewhere, and found it at State Line Tack. I saw that the price was cheaper so I decided to purchase it here. I have ordered from State Line in the past and very happy with what I received.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 3, 2026
Sizing was way off
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: N/A
Kitty
Post-Delivery FeedbackAug 3, 2026
I would definitely recommend State Line tack they have great quality merchandise at a good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 3, 2026
The products and the prices are fair however, the shipping time is way too long.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: N/A
CLedges
Site Experience FeedbackAug 3, 2026
Good product, Fair price, Good experiences in the past when ordering from Stateline
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 3, 2026
I bought a helmet and the item came with a different top that the one ordered, but now it's no longer on sale and they won't exchage it I have to return and purchase again but without the sale so definitely not returning. The only good thing is that it was a great deal when I bought it and it's only the color that doesn't match so not a huge deal but still.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 9
GG
Post-Delivery FeedbackAug 3, 2026
This fly sheet runs very small. Was too tight on my horse. I think it was made well but just ran very small. My horse has worn that size in other blankets for years.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 10
Molasses
Post-Delivery FeedbackAug 3, 2026
I am a buyer through Auburn University and went through a third party to make our purchases, very easy to do. Will reorder. TABcom.com
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
PaulaRose
Post-Delivery FeedbackAug 3, 2026
bought a saddle. best price around
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
BeeD
Post-Delivery FeedbackAug 3, 2026
Great source for riding apparel that won't take you to the bank!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 2, 2026
I did not like having to use SHOP to track my order. I downloaded the app, it did not track and now they have access to my account. Calling customer support was very helpful. They were pleasant and responsive. However, I purchased the return shipping insurance. When my package arrived no return label or form was included and I needed to return one of the items, so I have to call again. The last time I ordered from Stateline I also had trouble tracking an order. After contacting customer service several times they finally determined the item was no longer available. Your customer service is very friendly but it seems like you have warehouse issues.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- On Time Delivery: 7
- Customer Support: 10
sisterM
Site Experience FeedbackAug 2, 2026
fine/dandy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Angie
Post-Delivery FeedbackAug 2, 2026
I searched Google for the product I needed, State Line came up with a great price so I clicked on the website. I didn’t know of this company until this purchase. Their page is easy to navigate and they have a lot of quality merchandise to choose from, I found what I wanted and ordering was simple, merchandise shipped and arrived quickly, as I needed the fly mask urgently, and was exactly as it appeared online. Packed correctly and no damage. I’ll definitely shop this site again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Brook
Post-Delivery FeedbackAug 2, 2026
Item was exactly as it appeared to the description arrived at a timely manner, and very good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Averyyyyyyy
Site Experience FeedbackAug 2, 2026
It was so amazing I can’t believe the discount I got and I am so excited to shop here again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 2, 2026
Shipping was extremely fast!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Unhappy customer
Post-Delivery FeedbackAug 2, 2026
I could not believe how rude and unhelpful the State line customer service rep was. I ordered a bradoon, the title of the product SAYS bradoon, but because the specific item I purchased didn’t say 55 mm rings in the descriptive text unlike every other bradoon, somehow it is my fault that the item has 70 mm rings (not in the description, and not consistent with the title of a bradoon). I had no faith that she understood my issue and I will look elsewhere for what I need.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 1
BevB
Site Experience FeedbackAug 2, 2026
sizing is not clear. Otherwise experience was very good. Lots to select from! Prices are reasonable
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 2, 2026
our income is not necessary to place an order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mrs D
Post-Delivery FeedbackAug 2, 2026
Great selection, fair prices, delivery on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
El macho
Post-Delivery FeedbackAug 1, 2026
Good job
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Bitzy
Site Experience FeedbackAug 1, 2026
I always enjoy using stateline tack's website. It is easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shane
Post-Delivery FeedbackAug 1, 2026
The time from order to delivery is very slow. Also the "SHOP" app is useless. Tried tracking my packages and it asked for confirmation then put me in a circular loop of screens. A pain in the ass!!!!
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 1, 2026
Product met expectations. Item was what I was looking for
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
KG
Post-Delivery FeedbackJul 31, 2026
I was looking for a specific type of fly mask which I found for a discounted price and I ordered from State Line. The product arrived and was exactly as described and came quickly and on time. Very happy with my purchase!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Dede
Post-Delivery FeedbackJul 31, 2026
I ordered flank billets for my saddle. Upon checking out o noticed they had my current address as billing and old address as mailing. I had changed it last year but it only changed the billing. Luckily it was after hours on Friday and they didn’t ship till Monday. So I left a voicemail and emailed to have it changed to not be sent to old address. I did call on Saturday and spoke to a nice women who changed the mailing address and assured me it would not go to the old address. I did receive a email on Monday letting me know everything was fixed. I did get my flank billets very quickly. They are perfect!! Very satisfied!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Eagletech
Post-Delivery FeedbackJul 31, 2026
When I was making my purchase online I clicked to have the order rushed but it kept going back and forth and when it finally submitted, it did not capture my order for rush shipment. I reached out by email and they never responded. I also sent another email requesting to know if they would ship to Canada but I still haven't heard back.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 4
Linda
Post-Delivery FeedbackJul 31, 2026
Great products and excellent prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJul 31, 2026
Hay bags do not work. It has taken forever to get resolution!! STILL waiting for shipping label.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 1
Monique
Site Experience FeedbackJul 31, 2026
Any time I’ve ordered from Stateline Tack my things have arrived in an extremely timely manner and always in good condition.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
millstap
Post-Delivery FeedbackJul 31, 2026
I was pleasantly surprised with State Line. It was fast shipping with the best price. The Brome pole was in perfect condition and easy to assemble.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJul 31, 2026
I simply wanted to exchange an item and your return policy is absolutely ridiculous with having to get a credit and reorder an item. This is the second time i have had issues with orders which now will prevent me from ordering from you again.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 5
SlickLOH
Site Experience FeedbackJul 31, 2026
Thye have lots of options but the website feels clunky and old.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Teresa
Post-Delivery FeedbackJul 31, 2026
Phenomenal!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackJul 31, 2026
I expected a neck covering on the fly sheet
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Shawn
Site Experience FeedbackJul 30, 2026
Love this website. Always as advertised.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HorseLover
Site Experience FeedbackJul 30, 2026
Only site to give me shipping for less than 11 dollars with zero hidden costs, very impressed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fertresq
Post-Delivery FeedbackJul 30, 2026
They had the product I needed even when no one else had it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mas
Site Experience FeedbackJul 30, 2026
My experience was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LP
Site Experience FeedbackJul 30, 2026
Everything was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joy
Site Experience FeedbackJul 30, 2026
Shipping could be faster and should be free.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9