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Schneider Saddlery Customer Reviews

Schneider Saddlery holds a 8.9/10 overall rating and 1,442 verified post-delivery reviews on Bizrate.

Schneider Saddlery logo
Certified
Most Current Certification:
Nov 12, 2026
At Schneiders, horses define who we are. We understand the bond between horse and rider, and we've built our company around helping the horse community care for our equine partners. You'll find the best-fitting horse blankets and fly gear, durable stable supplies, English and Western horse tack, and horse care essentials to keep your horse happy and healthy. Your satisfaction is 100% guaranteed and backed by the best customer service in the equestrian community. Family owned since 1948.

Schneider Saddlery Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - Schneider Saddlery

2025 Winner Circle of Excellence

13 years

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Learn more about reviews
Post-Delivery Feedback - 1,442 Reviews

Overall Satisfaction:

8.9out of 10

Would Shop Here Again:

8.9out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%77%
Neutral rating icon

Neutral

8%8%
Negative rating icon

Negative

12%15%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Site Experience Feedback - 4,961 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%89%
Neutral rating icon

Neutral

11%8%
Negative rating icon

Negative

3%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

Recent Reviews for Schneider Saddlery

Showing 1 - 50 of 6,403

  • Hat storage

    Site Experience Feedback

    Nov 11, 2026

    Well laid out easy to locate products. I will have more business in the future.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • NicholeLeigh

    Site Experience Feedback

    Nov 11, 2026

    Easily found what I need and was able to purchase my products within 10 minutes.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 11, 2026

    Found 5he experience DELIGHTFUL. Had product i was looking for and easy check out

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cindy S.

    Post-Delivery Feedback

    Nov 11, 2026

    the products are high quality!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Wilo

    Site Experience Feedback

    Nov 11, 2026

    Easy simple to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Debbie

    Site Experience Feedback

    Nov 11, 2026

    This is good, I can always get the products I need in a fast time.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • W

    Site Experience Feedback

    Nov 11, 2026

    Good easy to order

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Amy Lou

    Site Experience Feedback

    Nov 11, 2026

    Great products.

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Viking

    Site Experience Feedback

    Nov 11, 2026

    Great site, easy to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bub

    Site Experience Feedback

    Nov 11, 2026

    Shop is annoying

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cookie

    Site Experience Feedback

    Nov 11, 2026

    n/a

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Valtrey

    Site Experience Feedback

    Nov 10, 2026

    Excellent filter feature. I knew what I wanted, filtered to the choices and made by selection, Applying my discount at checkout was ridiculous. Reward says it auto applies but does not. I shouldnt have to work that hard for $20

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 10, 2026

    Just fine

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Michelle

    Post-Delivery Feedback

    Nov 10, 2026

    I ordered the Irish Knit Anti-Sweat stable sheet in an 86 because size 84 was unavailable. It's very nice and appears to be made well. The bigger size still fits without being too big. It could be a slightly heavier weight but I think it will do the job just fine. The sale price couldn't be beat.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 10, 2026

    In order to fit the blanket to my horse, I had to get out a screwdriver and some 3-in-one oil to work on the front snap. Apparently, the inspector at the blanket factory did not see the snap was defective. Luckily, I have a replacement for it.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • HorseGirl

    Site Experience Feedback

    Nov 10, 2026

    Quick and easy!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hope B

    Site Experience Feedback

    Nov 10, 2026

    Schneider has always been great to deal with from orders, returns, and talking with associates. I've been a long time customer 😊

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Horse Girl

    Post-Delivery Feedback

    Nov 10, 2026

    Great customer service and the products are of the highest quality

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Bentley

    Site Experience Feedback

    Nov 10, 2026

    website user friendly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 10, 2026

    I was able to find what I needed and ordered it and received it quickly. I will order again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Marge

    Site Experience Feedback

    Nov 9, 2026

    Good but could not get back to my cart easily.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • GABE

    Site Experience Feedback

    Nov 9, 2026

    Wanted a storage bag and one was on sale so i bought it! Great deal

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • River

    Site Experience Feedback

    Nov 9, 2026

    Over all very good - the rewards, offers etc were really confusing and i couldn't work out how to claim so that was a bit annoying and made me feel like i was getting scammed.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Lisa H.

    Site Experience Feedback

    Nov 9, 2026

    It was a great experience … easy to find the item I was looking for, and it was on sale.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sandy

    Site Experience Feedback

    Nov 9, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Elvira A

    Post-Delivery Feedback

    Nov 9, 2026

    customer service very helpful in trying to match a blanket to gypsy vanner. He didnt fit draft, horse, or pony criteria and they recommended cutback style abd it is perfect for him.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Scoot

    Site Experience Feedback

    Nov 9, 2026

    I like SStack, they provide equipment that is difficult to find locally

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Suz

    Post-Delivery Feedback

    Nov 9, 2026

    I was just informed (but only after I called) that the fly sheet that I ordered is on back order and will be fulfilled in March 2027. Your website should never have allowed me to place the order if the item was not available.

    • Overall Rating: 2
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • mamabear68

    Site Experience Feedback

    Nov 9, 2026

    Schneiders always has what I need at a great price with great customer service and free shipping. I am never disappointed with my purchases-all quality and long lasting and well made. Thank you!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tracer

    Site Experience Feedback

    Nov 9, 2026

    I always check sstack.com cause you always have a wide variety of things to choose from.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Horse mom

    Site Experience Feedback

    Nov 9, 2026

    Website is easy to navigate and checkout is easy with many payment options

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kathy

    Site Experience Feedback

    Nov 9, 2026

    I wanted help frm a lve person. The challenge was locating the 800 #.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lusitano lover

    Site Experience Feedback

    Nov 9, 2026

    Easy, dependable

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Eileen

    Site Experience Feedback

    Nov 8, 2026

    Schneiders remains my first stop for all my horses' needs. They have more variety than most places and their regular sales really help.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 8, 2026

    No Comment

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 8, 2026

    I love Schneiders

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tracy

    Site Experience Feedback

    Nov 8, 2026

    It was good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Katcher

    Post-Delivery Feedback

    Nov 8, 2026

    I'm at a large show barn and we buy mostly from Schneiders. Great quality products and the sales are good. customer service is exceptional! I am very disappointed that right after I ordered it they offered $20 stack cash. It was offered while I waited a week for mine to come in. I'm very dissapointed because I need to order a sleezy and that $20 stack cash would have really helped.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • Jewlz

    Post-Delivery Feedback

    Nov 8, 2026

    I did have an issue with the saddle I received. I contacted support, and sent pictures. All concerns and issues were resolved extremely fast. I would 100% feel confidant buying another tack purchase from Schneider's again. Including another saddle.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Beebee

    Post-Delivery Feedback

    Nov 8, 2026

    They charge a hidden oversized fee for this item -- a slow feed hay ball. Even though they promise free shipping on orders over a certain amount, they hit you with this at the end, it is in very small font, which I pointed out customer service, who didn't care at all. So I told them to enjoy the extra 12 dollars because it would not make up for the future purchases that I will not make from them given this customer service experience.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: 1
    Full ratings for this review »
  • Allison

    Post-Delivery Feedback

    Nov 8, 2026

    Amazing as always Schneiders , I have loved every single thing I have bought from you guys. Definitely the best quality I have ever seen, and the customer service is exceptional.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Cathy

    Post-Delivery Feedback

    Nov 8, 2026

    I have bought a lot of horse equipment and supplies from Schneider's over the years, and their service and quality have always been great. One time I had a German martingale that was falling apart, and I took pictures of it to send them, and they replaced it for free! I no longer have horses, but I have been losing weight, so I was looking for a hole punch to make new holes in my belt. I wasn't satisfied with anything I was finding, and then I thought of course - Schneider's! And there was a Sprenger hole punch that I was sure would be perfect, although it was pretty expensive. I finally used it this morning, and it was sturdy, easy to use, and did a great job. Maybe I will be able to use it again as I lose more weight!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Ma

    Site Experience Feedback

    Nov 8, 2026

    All was fine.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • TKJ

    Site Experience Feedback

    Nov 8, 2026

    Found what I was looking for and comparable items easily

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • PJ

    Post-Delivery Feedback

    Nov 8, 2026

    Lots of selection and good prices

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 7, 2026

    still don't know how much the shipping s

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • BiilB

    Post-Delivery Feedback

    Nov 7, 2026

    Excellent transaction

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Abe

    Site Experience Feedback

    Nov 7, 2026

    Schneider has always been excellent in providing good products and service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 7, 2026

    Thank you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Loyal Rider

    Site Experience Feedback

    Nov 6, 2026

    I have no complaints with my interaction.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
Schneider Saddlery Customer Reviews | Verified Customer Reviews at Bizrate Surveys