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Schneider Saddlery Customer Reviews

Schneider Saddlery holds a 8.9/10 overall rating and 1,489 verified post-delivery reviews on Bizrate.

Schneider Saddlery logo
Certified
Most Current Certification:
Oct 23, 2026
At Schneiders, horses define who we are. We understand the bond between horse and rider, and we've built our company around helping the horse community care for our equine partners. You'll find the best-fitting horse blankets and fly gear, durable stable supplies, English and Western horse tack, and horse care essentials to keep your horse happy and healthy. Your satisfaction is 100% guaranteed and backed by the best customer service in the equestrian community. Family owned since 1948.

Schneider Saddlery Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence
Circle of Excellence - Schneider Saddlery

2025 Winner Circle of Excellence

13 years

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Post-Delivery Feedback - 1,489 Reviews

Overall Satisfaction:

8.9out of 10

Would Shop Here Again:

8.9out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%76%
Neutral rating icon

Neutral

8%9%
Negative rating icon

Negative

11%15%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Site Experience Feedback - 5,491 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%86%
Neutral rating icon

Neutral

13%11%
Negative rating icon

Negative

4%4%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Schneider Saddlery

Showing 1 - 50 of 6,980

  • jan

    Site Experience Feedback

    Oct 22, 2026

    I redeemed a store credit for a faulty blanket, and the experience was seamless!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kk

    Site Experience Feedback

    Oct 22, 2026

    Everything was great, will use again

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • PK

    Post-Delivery Feedback

    Oct 22, 2026

    I liked the product but felt the communication regarding delivery could be improved by more often sending information and making the tracking easier to access

    • Overall Rating: 8
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Nicole

    Site Experience Feedback

    Oct 22, 2026

    I like the ability to compare items and that it was easy to redeem my points. The chat now button did not work when I wanted help with sizing, and I was afraid of losing my point redemption code if I waited for an email reply.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Sonnet59

    Site Experience Feedback

    Oct 22, 2026

    quick and easy horse blanket shopping

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 22, 2026

    Not really easy to locate what I’m looking for. I’d prefer to look at a magazine to shop

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Nickie

    Site Experience Feedback

    Oct 22, 2026

    Website is fine. My question is how fast can you get this out the door to me. I have been waiting days for Weaver to my items out the door. I hope this does not happen here.

    • Overall Rating: 5
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • B

    Site Experience Feedback

    Oct 21, 2026

    The selection of blankets is great. The October sale cannot be beat.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MSmith

    Site Experience Feedback

    Oct 21, 2026

    Easy process to complete the purchase

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rachael

    Site Experience Feedback

    Oct 21, 2026

    i have no complaints i always lover ordering from Schneiders

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Beth

    Site Experience Feedback

    Oct 21, 2026

    excellent product and excellent prices!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Emily D

    Site Experience Feedback

    Oct 21, 2026

    I had been looking for a pair of Tredstep Delux Half Chaps all over the internet and couldn't find anywhere that had them in stock. I happened across the Scheider's website and to my surprise, they had them! I got the chaps along with a new pair of Tredstep paddock boots since mine were on their last legs after 15 years. The site was easy to navigate and checkout was a breeze. I will be back again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • fern

    Site Experience Feedback

    Oct 21, 2026

    it was fine

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Scooter

    Site Experience Feedback

    Oct 21, 2026

    Was easy to order from website.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • pa

    Site Experience Feedback

    Oct 21, 2026

    the site is easy to use. pricing is always competitive

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kim

    Site Experience Feedback

    Oct 21, 2026

    It was fine. Some of the log in stuff could be simplified

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Doc Mac

    Site Experience Feedback

    Oct 21, 2026

    Excellent customer service! You really went the extra mile for me on this warrantee and have stood behind your blankets without exception. These are the only blankets I buy because of the exceptional quality and warrantee.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Liz

    Post-Delivery Feedback

    Oct 20, 2026

    Good selection of products. Received 2 separate orders. Called customer service and they explained second part of order coming following day. When I ordered originally I was told all would come together from same warehouse. Unfortunately this is not the first time I’ve had issues with ordering & receiving timely. Yes free shipping with order amount but timely free shipping would be better. Customer service does a great job of trying to resolve and it’s understandable there’s only so much that can be done. So when I need a product quickly I tend to get from companies that I’ve never had issues with. Schneiders is not always my first choice. Price, selection, in stock , shipping & delivery are all taken into account.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: 10
    Full ratings for this review »
  • Custom leather halter

    Post-Delivery Feedback

    Oct 20, 2026

    I ordered a customized leather halter for the largest headed equine and it fits beautifully!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 20, 2026

    Why in the hell would you sell a single cross tie the whole point of a cross tie is the cross part that requires 2

    • Overall Rating: 3
    • Would Shop Here Again: 3
    • Likelihood To Recommend: N/A
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • Lisa

    Post-Delivery Feedback

    Oct 20, 2026

    Product is well priced. Would have luke dimensions on size. Paid for expedited shipping and it came only after a week. I would like to get the additional shipping cost refunded.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • Mike

    Site Experience Feedback

    Oct 20, 2026

    I was considering adding my horse's name on the blanket bag but not enough characters allowed and I could not see an image of the final product.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • daisy

    Site Experience Feedback

    Oct 20, 2026

    good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Tina-MN

    Site Experience Feedback

    Oct 20, 2026

    I’m truly grateful for the outstanding customer service I received. She was kind, patient, and easy to work with. She took the time to verify everything, called back exactly when she said she would, and made the whole warranty process simple. Her support turned a frustrating blanket issue into a positive experience. Thank you for such dependable and thoughtful service. Here’s a professional, clear, and solution‑focused version of your message — still warm, still in your voice, and centered on the problem you’re hoping they can help solve: I appreciate the continued improvements in your customer service and shipping. You remain my first choice for blankets, and I’ve purchased many over the years for both my boarders and my own horses here in Minnesota. I wanted to share a challenge I’m having with blanket identification. I see you offer embroidery tags, but that’s too expensive to ask boarders to do. The inside tag works, but it’s hard to read quickly when I’m managing chores, especially with multiple horses and different blanket weights. I have remember to bring reading glass. I have hooks with names on it. I’m hoping you might consider offering an affordable, durable exterior tag option — something that can be written on with a permanent marker, easy to see, and removable if the blanket is sold or used for a different horse. Space for horses name and weight of the blanket.. With the number of blankets I own — well over $5,000 worth hanging in my tack room, not including in totes — keeping track of whose blanket is whose has become difficult. When boarders have a ripped blanket, I often lend one of mine, and they usually end up buying your brand afterward. A simple exterior labeling solution would make daily chores much faster and help prevent mix‑ups. Thank you for considering this. I truly value your products and your customer service, and I’m hopeful we can find a practical solution for blanket identification.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Serg

    Site Experience Feedback

    Oct 19, 2026

    It was great super easy!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hwats6586

    Site Experience Feedback

    Oct 19, 2026

    Na

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Dane

    Site Experience Feedback

    Oct 19, 2026

    Me gustó mucho

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 19, 2026

    Took forever for my order to ship and I still have not received it. Buy from anywhere else!

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 5
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 19, 2026

    Ordered October 6th. Just showed up today! It is a Christmas gift. Darn good thing I ordered early! I still have to have it embroidered then ship it.

    • Overall Rating: 4
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 19, 2026

    I like the size explanation and the thickness for temperature explained with clipped and unclipped it helped alot

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Still riding at 73

    Site Experience Feedback

    Oct 19, 2026

    i failed to write down my rewards code but did copy it to my computer thinking it would appear when I checked out . I was wrong ! Lesson learned! called customer service and Mary handled everything wonderfully! She was able to retrieve my code!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • none

    Site Experience Feedback

    Oct 19, 2026

    knew what I needed your would have

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dbullock

    Site Experience Feedback

    Oct 19, 2026

    It was very easy to find the items I was looking for. Great selection to choose from. Very easy to check out and good selection of shipping options

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Micky d

    Site Experience Feedback

    Oct 19, 2026

    The overall experience was very pleasure!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 19, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • McKinzie

    Site Experience Feedback

    Oct 18, 2026

    Products were easy to find and the sizing guide was easily accessible.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 18, 2026

    Did not receive my order and did not receive any tracking info. Not my first bad experience with Schneiders

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: N/A
    Full ratings for this review »
  • Whit

    Site Experience Feedback

    Oct 18, 2026

    Easy to use, easy to purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Tippy

    Site Experience Feedback

    Oct 18, 2026

    Great prices and good quality

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Ella

    Site Experience Feedback

    Oct 17, 2026

    My experience was great online and always is. My experience is also always good with service representatives on the phone. The products I have gotten have been just as they were advertised.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 17, 2026

    Easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 17, 2026

    Great products and service!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • BringTheWine

    Site Experience Feedback

    Oct 17, 2026

    Always worth the smiles on their faces. . . :)

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Higgins

    Site Experience Feedback

    Oct 17, 2026

    Schneiders offers the best selection of blankets as well as a multitude of many other essentials that I have purchased from Schneiders for my horse.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Leslie

    Site Experience Feedback

    Oct 17, 2026

    Good except back orders

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • hlh1959

    Site Experience Feedback

    Oct 17, 2026

    purchased blanket water proof for my Schneiders blankets that I have sheet, polar fleece, 220 and 360 blankets

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Have pack, will travel

    Post-Delivery Feedback

    Oct 17, 2026

    Both the small and large backpacks 🎒 are both attractive and well made and if you're thinking about holiday gifts 🎁, the backpacks 🎒 would make extremely nice gifts 🎁, but would also be extremely nice for if you keep them for your own use. I HAD BOTH IDEAS IN MIND, as gifts and for my own use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 17, 2026

    Your products are wonderful. My experience today was not. I tried to add a new credit card, but your site switched to use the old one. I ordered a blue blanket and your site switched it to purple at the point of paying -- no chance to change it.

    • Overall Rating: 6
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • May

    Post-Delivery Feedback

    Oct 17, 2026

    Prices are already insanely high and there is no good option for shipping without draining your bank account. One of my items arrived in two days and I had no update on the second item until I got an email saying we know it's delayed and don't reach out to us about it. Talk about terrible customer service. I would have requested a refund but it's impossible to find the customer service email. They said they found my item and I still haven't received it yet. It's a slap in the face for what you are paying

    • Overall Rating: 1
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 17, 2026

    excellent for the equestrians

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
Schneider Saddlery Customer Reviews | Verified Customer Reviews at Bizrate Surveys