Schneider Saddlery Customer Reviews
Schneider Saddlery holds a 8.8/10 overall rating and 1,492 verified post-delivery reviews on Bizrate.
Schneider Saddlery Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
13 years
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 80% |
 Neutral | 11% | 11% |
 Negative | 12% | 10% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
8.7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 81% |
Neutral | 14% | 14% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Schneider Saddlery
Showing 1 - 50 of 7,795
Mule mom
Site Experience FeedbackAug 24, 2026
Easy shopping and reasonable prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Al
Site Experience FeedbackAug 24, 2026
I was frustrated there was only one product and it was back ordered but I found something to use until it comes in. I didn't like paying for a substitute while waiting This has not been may experience in the past.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Ricky
Site Experience FeedbackAug 24, 2026
Very good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steph Rhea
Post-Delivery FeedbackAug 24, 2026
This is my go to tack shop. Product selection, price & delivery time are very important to me but your rewards programs are the best! I ordered a corner hay feeder for my horse. I was super happy that it was $20 off and even happier when the quality was far better than I expected it to be!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
KaLin
Site Experience FeedbackAug 24, 2026
I can always find the products I’m looking for with a variety of quality and price range. It’s always extra nice when the things I need are on sale, as your sales are great.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Shan
Post-Delivery FeedbackAug 24, 2026
I was able to find everything that I was looking for and then some. The shipping was fast and tracking up to date on the order, which shipped in two parts due to an item that I ordered. Everything arrived on time and was as expected. Schneider’s is a place I can go as a “one stop shop” for all of the things I need for my horse.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Happy Horses
Site Experience FeedbackAug 24, 2026
Trying to redeem my rewards was a bit frustrating.... I chose a high reward thinking it would reduce one item, instead it just took percentages off and from my understanding I would not be able to use the code on a separate future transaction. . However, I am thankful for the reward program.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HorseEnthusiast
Site Experience FeedbackAug 24, 2026
Customer service was excellent. I gave estimates on the total of this order and the time-frame from my last order. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AQHA25
Post-Delivery FeedbackAug 24, 2026
Received a good price on items for the barn
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Susan
Post-Delivery FeedbackAug 24, 2026
Of TWO orders, everything is not in stock! Then WHY was it for sale??? This check order status with Shop is a farce. I had to email the support people. I will be canceling this order and ordering with another vendor.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Pidlin
Post-Delivery FeedbackAug 24, 2026
I was able to phone call customer service and she was so helpful to get my address corrected with FedEx on time before we needed our product for a 4-H competition. Thanks so much for the awesome customer service I received.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
AHughes
Post-Delivery FeedbackAug 24, 2026
Items arrived in good condition. Earlier than expected. Ordered some english stuff a while back and 1 was back ordered but supposed to be delivered today 8/24. Schneider is very easy to work with when it comes to cust service. The items I have purchased are exactly how I expect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackAug 24, 2026
Paid $6495 for riser online, when received, there was a price tag of $54.95 on riser ( you could of at least removed price tag as not to irritate consumer lucymariegreen@ gmail.com
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: N/A
Vegas
Site Experience FeedbackAug 23, 2026
Easy. Love affirm
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sasscass
Site Experience FeedbackAug 23, 2026
I clicked my point all hopefully the ones I didn’t use will go back on my account
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cowgirl184
Site Experience FeedbackAug 23, 2026
Ordering of this website was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
charlie'smom
Site Experience FeedbackAug 23, 2026
I have been researching magnetic therapy - your website was WAY the easiest to navigate for that specific search. It made it really easy - and I read the discriptions carefully. I really appreciated that. I have been stressing about this purchase trying to make sure I buy the right product and the way you set up the way I could hone in on magnetic products is great. Thank you very much.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
JeanBean
Site Experience FeedbackAug 23, 2026
All is good, just didn’t like the added shipping charge due to size
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hot Fudge
Site Experience FeedbackAug 23, 2026
Convenient with multiple products. Appreciate the sales.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
MizFit Farm
Post-Delivery FeedbackAug 23, 2026
My order came in at the time I had to go to the Hospital for life threatening surgery. Wasn't able to put this on my horse Chance. I love these products and will continue to purchase these and others. Thank you Tina from MizFit Farm
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackAug 23, 2026
great professional team in all aspects
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Alex
Site Experience FeedbackAug 23, 2026
Easy to use, clear pricing, search brought up correct item.
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Kristen
Post-Delivery FeedbackAug 23, 2026
I ordered 3 and only recieved 2. I wasn't notified that not all 3 were arriving, nor was I notified when the 3rd would arrive. only reason for lower marks. Otherwise, the actual product is great. I do have a suggestion to make it a better product.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: N/A
Online Shopper
Site Experience FeedbackAug 23, 2026
Website easy to navigate. Just wish there wasn't a freight fee for the items, they are not heavy items (plastic cavaletti blocks) and I did qualify for free shipping had it not been for freight charges
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
QueenBee
Site Experience FeedbackAug 22, 2026
it was fine
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Judi
Site Experience FeedbackAug 22, 2026
Very easy to navigate the site. Some western tack selections were limited.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pat A
Site Experience FeedbackAug 22, 2026
Very helpful personnel and the rewards points help in purchasing recognized national and international brands.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Wooley Bouger
Site Experience FeedbackAug 22, 2026
all good but delays in product arival
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mo
Site Experience FeedbackAug 22, 2026
Best dog coats available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 21, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 21, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Site Experience FeedbackAug 21, 2026
Great afford tack and clothes for kids just starting out!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JAC
Site Experience FeedbackAug 21, 2026
The pictures matched the descriptions. I’m looking forward to seeing and using my garment bag.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Hunt!
Post-Delivery FeedbackAug 21, 2026
The hock guards, were listed as available and then after a week were on back order. This was something I needed right away and had to borrow from a friend! I kept getting conflicting texts and emails, saying it was being pushed out. The dates kept changing and then it was not coming at all due to a faulty address! I’m pretty sure the scammers grabbed this account and wanted me to call them and verify my address! I finally did receive the hock guards.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackAug 21, 2026
I would not purchase from them! It took forever to get half of our order and we still have not received the other half!
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 7
Patti
Site Experience FeedbackAug 21, 2026
Website is easy to navigate. By logging in my shipping information credit card and points can be easily found.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Herb
Site Experience FeedbackAug 21, 2026
Your website has a problem. When ordering a catalogue you don't allow me to fill in the state that I live in. You are losing business because of this software glitch. You should fix it.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
TD
Site Experience FeedbackAug 20, 2026
ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 20, 2026
You always have what I need!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TC
Site Experience FeedbackAug 20, 2026
It was great. Shipping is a little high I think. But I don’t know the market with this.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WI78
Site Experience FeedbackAug 20, 2026
Amazingly fast response to inquiries! Amazing warranty on blankets and no questions asked!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
BB
Site Experience FeedbackAug 20, 2026
None to report
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leonard
Site Experience FeedbackAug 20, 2026
No complaints ,..fairly easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jill
Site Experience FeedbackAug 20, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Old man Rainer
Site Experience FeedbackAug 20, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
cosmo
Post-Delivery FeedbackAug 20, 2026
The products that were ordered from Schneider's met my expectations. One item is backordered and will be shipped when available. I spoke with a sales person and they were very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
None
Site Experience FeedbackAug 20, 2026
The website was very easy to access
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cimmy
Site Experience FeedbackAug 20, 2026
It was perfect Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mstein
Site Experience FeedbackAug 19, 2026
The website is great. I do wish there would be a free shipping option, even if it took a bit longer to deliver.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lexi
Post-Delivery FeedbackAug 19, 2026
It was Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10