Schneider Saddlery Customer Reviews
Schneider Saddlery holds a 8.8/10 overall rating and 1,459 verified post-delivery reviews on Bizrate.
Schneider Saddlery Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
13 years
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 81% | 76% |
 Neutral | 7% | 8% |
 Negative | 12% | 16% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 88% |
Neutral | 11% | 8% |
Negative | 4% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Schneider Saddlery
Showing 1 - 50 of 6,572
Loyal Rider
Site Experience FeedbackNov 6, 2026
I have no complaints with my interaction.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John Zeke and Nacho
Site Experience FeedbackNov 6, 2026
It's a great website and I'm consistently happy with the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 6, 2026
The cart seemed to assign incorrect prices and the shipping charges weren’t clear because of oversized charges. I wrote to you and got a quick acknowledgment that you wanted more information, which I didn’t have time to pursue
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cowgirl
Post-Delivery FeedbackNov 6, 2026
I am very happy with the price and quality of the cinches I ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
ottb
Site Experience FeedbackNov 6, 2026
I enjoyed shopping for our new colt, looking forward to keeping him warm over this winter!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Post-Delivery FeedbackNov 6, 2026
I love the blanket, but it's a little small for my horse. I have to order eighty four in
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Ace
Site Experience FeedbackNov 6, 2026
Great selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 5, 2026
great response, great products, great replacement process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
AJ
Site Experience FeedbackNov 5, 2026
Some of the information I was given by the person with whom I spoke doesn't match what the website says regarding the weight of a neck cover I was interested in purchasing.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 5, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Please don’t post my comment as I don’t think it’s relevant
Post-Delivery FeedbackNov 5, 2026
Color is brighter than I expected but still very cute and I have not tried the blanket on the pony yet 😄
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Roxy
Site Experience FeedbackNov 5, 2026
easy to find what i want
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ruby Neos
Site Experience FeedbackNov 4, 2026
It was so easy and fast! I loved the coupons I was given to be able to purchase this!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
desrtwind1
Post-Delivery FeedbackNov 4, 2026
The halters are well made, just slightly bigger than I thought they would be for 'pony/yearling sized'. If they are too big right now, they will eventually fit.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 4, 2026
the choice to use PayPal should have been placed at beginning of checking out!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 4, 2026
Fairly easy to order and they actually have Arabian sizes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 4, 2026
You sell quality products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 4, 2026
Quality merchandise.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Fernando
Site Experience FeedbackNov 3, 2026
Was good
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
RAMANDA
Site Experience FeedbackNov 3, 2026
I loved the blanket fit help! Arabians are not always an easy fit and Schneiders came ready to help me select the right fits. Worlds better than other sites and the products have phenomenal warranty lengths too!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
ERICA
Site Experience FeedbackNov 3, 2026
GOOD EXPERIENCE
- Overall Rating: 2
- Would Shop Here Again: 4
- Likelihood To Recommend: 3
Online Shopper
Post-Delivery FeedbackNov 3, 2026
This is a gift - I have not opened the package.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Ambition
Post-Delivery FeedbackNov 3, 2026
schneiders makes the best horse blankets.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackNov 3, 2026
Your customer service went above and beyond to correct for website error and provide me with the product I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Sstrangford
Site Experience FeedbackNov 3, 2026
Easy to find my product as well as read info of product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 3, 2026
Using shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
Overall easy to find what I needed and check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mary
Site Experience FeedbackNov 2, 2026
Hoping this will fit my horse
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Barb
Post-Delivery FeedbackNov 2, 2026
Good prices and product holds up well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackNov 2, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
robin's nest
Site Experience FeedbackNov 2, 2026
very good! Glad they were on sale!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andys
Site Experience FeedbackNov 2, 2026
Everything that I wanted matched! Great inventory and it was on sale!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rare breed
Site Experience FeedbackNov 2, 2026
Glad you made it easier to use bonus points
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Buck 1951
Site Experience FeedbackNov 2, 2026
It would be very helpful to have a photo of the rear view of the product on the animal (or a sketch) that would indicate coverage of the coats for dogs as well as horses.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Horse Girl
Site Experience FeedbackNov 2, 2026
The website is user friendly. No problems. I'd say, keep it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zorra
Site Experience FeedbackNov 1, 2026
It was easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Old lady
Site Experience FeedbackNov 1, 2026
No trouble with site. I had to Decide what I needed for the horse.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ashlynn1985
Site Experience FeedbackNov 1, 2026
Search option to help filter the kind of sheet I needed was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackNov 1, 2026
its was very easy to navigate!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 1, 2026
All good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Becky
Site Experience FeedbackNov 1, 2026
Good selection just need more size options in some items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy
Site Experience FeedbackNov 1, 2026
I found the website to be easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackNov 1, 2026
Typically check Schneidrs first when I need something for my horse.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yelliw
Site Experience FeedbackNov 1, 2026
Excellent checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Catherine
Site Experience FeedbackNov 1, 2026
Great products and prices and reliability! Love getting points to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carrie
Site Experience FeedbackNov 1, 2026
I'm happy with every purchase. The website is easy to navigate. They always provide extra information when needed.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Diane
Site Experience FeedbackNov 1, 2026
Love your website and so does my three horses!❤️❤️❤️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Betsy
Site Experience FeedbackOct 31, 2026
Super easy to use, thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
Easy to mavigate and fknd what i was looking for. Have been shopping Schneider's for years and actually bisited the shop once years ago!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brat
Site Experience FeedbackOct 31, 2026
Quick and easy. SHOP THOROUGHLY LOOKING AT DETAILS AND MADE BEST SELECTIONS BY MY NEEDS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10