Schneider Saddlery Customer Reviews
Schneider Saddlery holds a 9/10 overall rating and 1,508 verified post-delivery reviews on Bizrate.
Schneider Saddlery Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
13 years
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Learn more about reviewsOverall Satisfaction:
9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 80% | 84% |
 Neutral | 10% | 6% |
 Negative | 10% | 10% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.6 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 12% |
Negative | 3% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Schneider Saddlery
Showing 1 - 50 of 7,494
Online Shopper
Site Experience FeedbackSep 18, 2026
Great customer service for a turnout blanket under warranty
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 18, 2026
Your survey is intrusive regarding personal information
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 18, 2026
I am satisfied or I would have complained. I do not like these review requests.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jen
Post-Delivery FeedbackSep 18, 2026
Reliable products that meet my needs and easy to use website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 18, 2026
Normally I’m very happy with Schneider‘s products, and I always recommend them and I always look to them first when I need a blanket or something of good quality. But this time I ordered a blanket I selected the color I wanted but I received a different color. When I went back and looked at the website I see that it automatically defaults to the color I did not want even though I selected the color I did want. I tried the chat helpline, and I sent an email but have not heard back yet I’m going to send another email and hopefully I’ll hear back and get some resolution.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 4
merm
Site Experience FeedbackSep 18, 2026
Overall interaction was positive. Disappointed about the 2-3 week delivery date, but appreciate the no charge for delivery
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Slidestop
Site Experience FeedbackSep 18, 2026
The process was easy and straight forward.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lee Lee
Site Experience FeedbackSep 18, 2026
I have shown mostly HUS and Western Pleasure throughout my 30yr show career, but now have the extreme joy of trail riding the last 5 years with my best friend. We decided to complete a trail course with the fox hunting club in our area. Wanted to get a helmet since mine was sold long ago and knew I could come to Schneiders for a beautiful, safe, affordable helmet. Perfect timing on buying a new helmet with their safty week sales going on! Thanks for always having great options Schneiders!
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
Johnson
Site Experience FeedbackSep 18, 2026
Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Auntskamy
Site Experience FeedbackSep 18, 2026
Love this store for its portable stall items!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Caperlane Farm
Post-Delivery FeedbackSep 18, 2026
My father used to buy at Schneider's Saddlery from Milt Schneider
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 18, 2026
Website advises same day shipping if ordered by a certain time but my item took 7 days to ship. Then was not delivered on time. I needed these for a show this weekend and now will not have them. Had I known they would not be shipped as advertised, I would have bought another pair from a different rack store that would have arrived on time for my schedule. Please note: I’m also in Ohio so the shipping delay annoyed me even more. It also would’ve been helpful to receive notice that my items shipping was going to be delayed.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Drswingo
Site Experience FeedbackSep 17, 2026
All good. Search works
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 17, 2026
I wish there was an example page for the embroidery. Show what the blanket placements look like and how large they are, explain what the backing material is, show what the thread looks like on black and navy backgrounds. I also keep encountering items being back ordered and that is a bummer.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Raul
Site Experience FeedbackSep 17, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 17, 2026
Very happy surprise, much nicer than expected.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Horsemamma
Post-Delivery FeedbackSep 17, 2026
They sent me an item different from my order AGAIN..I'm getting tired of ordering from this company since I cannot rely on getting what I ordered or the right size..when it's their mistake they still charge return shipping and you only get back a portion of what you paid..it's cheating and I will not order from them again
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: 3
Rachel
Site Experience FeedbackSep 17, 2026
overall interaction was good. not much to note.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
George
Site Experience FeedbackSep 17, 2026
overall good experience and good selection of products. i like the discount code you offered by signing up, good marketing.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Susanne M
Site Experience FeedbackSep 17, 2026
My experience with Schneiders has been satisfactory. Their selection of items gives me plenty of options to choose from to suit my horse's needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 16, 2026
Thank you for your excellent service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Christy H
Site Experience FeedbackSep 16, 2026
I like your sheet selections. Since Dover’s closing I’ll be shopping here more often.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pixie
Post-Delivery FeedbackSep 16, 2026
Fast shipping, reasonably priced. A OK
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Leesa
Site Experience FeedbackSep 16, 2026
Wish there were more shipping option. Expedited shipping
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
AndrewB
Site Experience FeedbackSep 16, 2026
Website said free shipping on purchases over $100. I spent $250 and got charged $14 for shippng.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Djs
Site Experience FeedbackSep 16, 2026
Schnieders is so easy to use and always has everything i need, although sometimes things are way behind on backorder thats my only issue
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Billy
Post-Delivery FeedbackSep 16, 2026
Very satisfied thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
knick
Site Experience FeedbackSep 16, 2026
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CC Horses
Site Experience FeedbackSep 16, 2026
I found the product that I was looking for and a really good prize and a really good options of the colors and size so I was very happy making these order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dan
Post-Delivery FeedbackSep 16, 2026
I Am Happy With My Recent Purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
TSRC
Post-Delivery FeedbackSep 16, 2026
I don’t know why, but this was the only place I could find the items I wanted. Shipping took a while and some were delayed an extra day, one part of the order arrived two days later. They were not inexpensive, but they were the items I wanted.
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- On Time Delivery: 2
- Customer Support: N/A
Walter
Post-Delivery FeedbackSep 16, 2026
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
LK
Post-Delivery FeedbackSep 16, 2026
The fly sheet I purchased is working very well for my horse. I did need to cut out the inner lining in the front and shoulders due to it overheated my horse.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Piper
Site Experience FeedbackSep 16, 2026
I love the selection of items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Booch
Site Experience FeedbackSep 16, 2026
Website is very easy to navigate, which is why I use it. Everything is very self-explanatory and I like that. I feel the prices are very competitive.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Sheason
Site Experience FeedbackSep 15, 2026
It was good. Wish there were more bucket choices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 15, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
outlaw cowgirl
Site Experience FeedbackSep 15, 2026
GREAT
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doc
Post-Delivery FeedbackSep 15, 2026
They did not tell me that I would have to wait up to 45 days for the boots I ordered to be shipped directly from the maker
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Mike
Site Experience FeedbackSep 15, 2026
Fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue
Site Experience FeedbackSep 15, 2026
Schneiders is always easy to shop on.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Horse girl 5
Site Experience FeedbackSep 15, 2026
No problems. I had already searched and completed my order today.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 14, 2026
I had a very good experience. It is easy to navigate and find what I’m looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 14, 2026
A
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackSep 14, 2026
As always great products, fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Laura
Post-Delivery FeedbackSep 14, 2026
Best blanket buying and sizing company in the industry. Helped with a return on a fly sheet was not the right model and then helped me pick out another one . I bought two sizes and when unsure , I sent photos and they confirmed the fit the same afternoon . By the time I got home from the barn, the return label and credit was in my inbox . Cannot be beat - thank you for all the help
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 14, 2026
everything was great except having to decline offers at end of payment process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 14, 2026
Easy to use, no complaints!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackSep 14, 2026
I love SS so much. They’re my go to when it comes to anything horse related!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Stevie
Site Experience FeedbackSep 14, 2026
The site was easy to navigate.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7