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Spirit Halloween Customer Reviews

Spirit Halloween holds a 8.5/10 overall rating and 9,023 verified post-delivery reviews on Bizrate.

Spirit Halloween logo
Certified
Most Current Certification:
Nov 14, 2026
Spirit Halloween offers an incredible selection of Halloween Costumes, Halloween Decorations, Halloween Accessories, and Halloween Makeup.

Spirit Halloween Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Post-Delivery Feedback - 9,023 Reviews

Overall Satisfaction:

8.5out of 10

Would Shop Here Again:

8.5out of 10

Likelihood To Recommend:

9.2out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

73%67%
Neutral rating icon

Neutral

10%11%
Negative rating icon

Negative

16%22%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

6.7 out of 10

Site Experience Feedback - 91,684 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%80%
Neutral rating icon

Neutral

14%14%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Spirit Halloween

Showing 1 - 50 of 100,707

  • Willow

    Site Experience Feedback

    Nov 13, 2026

    Good, steep discounts in these weeks approaching the holiday season. Some items out of stock that would've been good (like the elf on the shelf type Ghostface doll)

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Sweetea

    Site Experience Feedback

    Nov 13, 2026

    Website is easy to navigate.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Chucho

    Site Experience Feedback

    Nov 13, 2026

    It was very helpful and thankfully had what I was looking for

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hayd

    Site Experience Feedback

    Nov 13, 2026

    It was good. Enjoyed the discounts offered today

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Moomoosue

    Site Experience Feedback

    Nov 13, 2026

    Sizes were small...

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CootieChrismois

    Site Experience Feedback

    Nov 13, 2026

    pretty good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • beh

    Site Experience Feedback

    Nov 13, 2026

    beh

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Jayvirus

    Site Experience Feedback

    Nov 13, 2026

    It was an overall good experience. Thanks 😊

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Tye

    Site Experience Feedback

    Nov 13, 2026

    It was fairly easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Candy

    Site Experience Feedback

    Nov 13, 2026

    I found exactly what I was looking for easily and quickly! I was able to apply free shipping but was disappointed other discounts can't be combined.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Courpz

    Site Experience Feedback

    Nov 13, 2026

    it went smooth, i looked at product and said i want this and bought it without any confusion or hassle

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tom

    Site Experience Feedback

    Nov 13, 2026

    Acceptable, need more inventory in store now,than later.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Allie

    Site Experience Feedback

    Nov 13, 2026

    It was great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Winnipeg, MB

    Site Experience Feedback

    Nov 13, 2026

    Site was easy to navigate, wish there was a Canadian location to savr on exchange snd freight.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Ronin450

    Site Experience Feedback

    Nov 13, 2026

    Everything went smoothly and I was happy with the transaction.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sarahr716

    Site Experience Feedback

    Nov 13, 2026

    Everything was fine

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bign

    Site Experience Feedback

    Nov 13, 2026

    N/a

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Never received items

    Post-Delivery Feedback

    Nov 13, 2026

    I never received any items I ordered. When I called to get a refund the refund was for partial payments (not even whole dollar amounts) and I ended up having to dispute the payments with my credit card. Super Lame! I will never order on-line again.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Ryan

    Site Experience Feedback

    Nov 13, 2026

    it was good

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Ms lil Moo

    Site Experience Feedback

    Nov 13, 2026

    Good experience. Nothing of note

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Aaron

    Post-Delivery Feedback

    Nov 13, 2026

    telling a good friend? okay: i bought a costume online from Spirit. i wanted to make sure the mailing address was correct so within 10 minutes of ordering I called customer support. the outsourced help was absolutely useless and didnt give a pigs testicle about my purchase or problem. I was completely dismissed as a customer. The item was purchased on Oct. 22nd...9 days before Halloween. When I finally received an estimated shipping receiving date, it was for Nov 4th...a full four days after Halloween. I called to cancel the order and the outsourced help not only didnt give two fucks...they didnt give two fuck, three shits, or even a single rat's ass about my issue that i reasonably wanted to cancel the order. They said i could either refuse delivery, which means I'd have to wait all day for a package and intercept the delivery guy OR mail a package back at my own cost. What my friend would say: Well fuck Spirit. That's fucked up...and when did the costume finally arrive? Me: It's 5:24 pm on Friday and it still hasn't arrived. Friend: No fucking way. It's two weeks after Halloween and it isnt delivered? How lame us THAT? AND you're going to have to pay shipping to return it? Me: Yup Them: Well, im never ordering anything online from there. Me: Me either AND their customer service sucks! The End It is now 9 days past the

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • AN

    Site Experience Feedback

    Nov 13, 2026

    Very good shopping experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Saint

    Site Experience Feedback

    Nov 13, 2026

    Was easy

    • Overall Rating: 7
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Moxie

    Site Experience Feedback

    Nov 13, 2026

    I'd been saving items in my cart until I could afford them. I got SO excited when I saw 13% off today, only to realize that using that code would a nullified my free shipping and cost more than taking the free shipping. For what things cost, you really could let people stack a discount code with free shipping. I won't buy anything online past today because of my irritation. AND now I see you were misleading about 'up to $100' for completing this survey. Gee thanks for the magazine I don't want. Sigh- I'm done with Spirit.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Leili

    Post-Delivery Feedback

    Nov 13, 2026

    Very nice and unique items , reliable company

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • B_Skrill

    Site Experience Feedback

    Nov 13, 2026

    It was ok, could be more intuitive

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Sonny

    Site Experience Feedback

    Nov 13, 2026

    Xmas blow molds are going fast. Its only the first of November

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 13, 2026

    I wanted the krampus nutcracker last year but it sold out early so I was happy to see it back this year. It did arrive on time however it was shipped in soft packaging, so when it arrived the box was crushed and the nutcracker was loose in the packaging. Luckily the nutcracker wasnt damaged but the box I was hoping to use to store it in was destroyed. please use hard sided packaging!

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • Jeremy f

    Site Experience Feedback

    Nov 13, 2026

    Great experience and quick and easy checkout experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Blossom

    Site Experience Feedback

    Nov 13, 2026

    The website was pretty easy to navigate

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 13, 2026

    I was disappointed that none of the promotions applied to my purchase. even the free ship code doesn't really do anything since it has a separate shipping called oversize shipping that didn't apply. I would have rather not seen any discount code than to be disappointed by all.

    • Overall Rating: 3
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • T.jr

    Site Experience Feedback

    Nov 13, 2026

    Product was in stock with a coupon code attached.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 13, 2026

    Website is easy to sort through and find items. Not a big online selection and even at the opening some of items are low supply or sold out while the stores them self have last years anomtronics and not a lot of the current selections. We purchased 4 anamatroics this year in store and two broke within a few weeks. The zombie squad did replace the broken heads but for the money and chasing these down they don't give coupons for the hassle of the bigger anamatroics breaking down fast.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chinsky

    Site Experience Feedback

    Nov 13, 2026

    Great! Easy to navigate and check out

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fbxl5

    Site Experience Feedback

    Nov 13, 2026

    Had no problem with your website worked perfect

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pat

    Site Experience Feedback

    Nov 13, 2026

    Great sale on product.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Jay

    Site Experience Feedback

    Nov 13, 2026

    I wish the Adult Glinda dress that I ordered came in an Adult XS

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kcp123

    Post-Delivery Feedback

    Nov 13, 2026

    I ordered this set solely for the belt and helmet for my middle schooler to wear in his Christmas play. I did not need the vest. It arrived with only a vest and belt but no helmet. So I paid $30+ for a fake tool belt. The package says it includes vest, belt, and helmet.

    • Overall Rating: 5
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: N/A
    Full ratings for this review »
  • Batty

    Site Experience Feedback

    Nov 13, 2026

    Easy to use. Great prices! Free shipping! Best of all – great selection!

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Slayer007

    Post-Delivery Feedback

    Nov 13, 2026

    Trying to get a Christmas gift I went to one store and they were out so the manager called a close store that had the item and I was able to get it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kathy

    Site Experience Feedback

    Nov 13, 2026

    Good fast and easy experience

    • Overall Rating: 9
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 13, 2026

    I ordered a costume. And it never arrived. It estimated before I made the purchase that it would arrive before Halloween, but then after I made the purchase, it told me it would arrive two weeks after Halloween. Super big disappointment

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Rob

    Site Experience Feedback

    Nov 13, 2026

    It’s was good I got the last costume for my content

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Yaya

    Site Experience Feedback

    Nov 13, 2026

    Everything is good. No change besides the coupon they sould let us used two if we don't use pick up at store.

    • Overall Rating: 3
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • J

    Site Experience Feedback

    Nov 13, 2026

    I have always shopped in the store. However, this year I saw this item in the store and later went back to get it for a gift. But they were sold out. So, I took to the website to find said item. It was effortless and a good experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nimo25

    Site Experience Feedback

    Nov 13, 2026

    I was hoping that there would be early black friday sales and was likely going to wait, but I saw stock getting low so I went through with my purchase anyways.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Maddie

    Site Experience Feedback

    Nov 13, 2026

    The website is very easy to work and order stuff!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Merry n brite

    Post-Delivery Feedback

    Nov 13, 2026

    I purchased Rudolph the red nose, reindeer, the 22 inch blow, mold that lights up and am truly delighted with it especially the fact that the nose is authentic red nose Rudolph

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Aisha

    Site Experience Feedback

    Nov 13, 2026

    Fast finds, good price and was able to use Klarna...big plus

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Joe

    Post-Delivery Feedback

    Nov 13, 2026

    Was lucky to find some nostalgia in these costumes I found the Naruto robe with the red clouds! They also had a keyblade online but it was out of stock unfortunately, I would have bought one on back order even if they offered. Hopefully they respond/alert me when stock for the keyblade is in. The robe fit perfect and I think a bunch of us should get them and make it a great group costume they did have other accessories that actually go with the franchise. 10/10 recommend

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
Spirit Halloween Customer Reviews | Verified Customer Reviews at Bizrate Surveys