Spirit Halloween Customer Reviews
Spirit Halloween holds a 8.5/10 overall rating and 9,011 verified post-delivery reviews on Bizrate.
Spirit Halloween Rating
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Learn more about reviewsOverall Satisfaction:
8.5out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 73% | 67% |
 Neutral | 10% | 11% |
 Negative | 16% | 22% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 80% |
Neutral | 14% | 14% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
Recent Reviews for Spirit Halloween
Showing 1 - 50 of 100,659
princ:)ss15
Post-Delivery FeedbackNov 12, 2026
I always shop spirit Halloween for my costume needs. I can always find what I need instock and I love the availability of the coupon discounts offered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Andrea h
Site Experience FeedbackNov 12, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Celsi
Site Experience FeedbackNov 12, 2026
I was able to find a character from one of my childhood memories in store (snowmiser) and they were out of heatmiser but one of the very helpful employees told me he was sold online! So now I get to have the set and share some of my childhood with my children! Thank you!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Yani
Site Experience FeedbackNov 12, 2026
it was great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MD
Site Experience FeedbackNov 12, 2026
Excited about the purchase.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackNov 12, 2026
Ordered a housewarming gift for a friend. The item arrived broken. Very low quality for the price of the item, it can be glued back together but seemed to not have been assembled securely in the first place. The item was well packaged/secured and should not have broken during transit.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: N/A
C09
Site Experience FeedbackNov 12, 2026
Overall pretty good. The items are clearly laid out with plenty of good detail, etc. Though I was a little surprised at the small inventory. For example, I had wanted flight goggles to go along with my quidditch costume, or something like it, thinking that would be a pretty common item, but the only goggles were bedazzled or for minions or something.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackNov 12, 2026
good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Rodness
Site Experience FeedbackNov 12, 2026
This was really easy. Searched what I wanted and found it. Ordered it and got free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 12, 2026
I bought this costume for my grandson. Dr. Plague is the costume that he wants for next Halloween. I intend to give it to him as a Christmas present.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nyx
Site Experience FeedbackNov 12, 2026
I just wanted the ghostface mask but had to scroll awhile for one that fit, but they had it at a reasonable price
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
Arod
Site Experience FeedbackNov 12, 2026
Everything was so easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
.
Site Experience FeedbackNov 12, 2026
Very easy to navigate and saves a trip to the store. Great selection of spooky Christmas decorations.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SASS
Site Experience FeedbackNov 12, 2026
IT WAS GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ace
Site Experience FeedbackNov 12, 2026
It was simple and easy.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Kathi M
Site Experience FeedbackNov 12, 2026
I had to search more than one way to find the items I wanted even though they were in the same line, but I was eventually able to find them all.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike C
Post-Delivery FeedbackNov 12, 2026
Halloween is my favorite holiday love the Spirit store and all the products. I wish the physical spirit store was open year round
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Ewenz
Site Experience FeedbackNov 12, 2026
Very easy and convenient
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackNov 12, 2026
My package was broken and scratched it was awful experience
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 5
Online Shopper
Post-Delivery FeedbackNov 12, 2026
Terrible I ordered it like a month or so before Halloween it said it would be here like 5 days before Halloween and didn’t show up for at least a week after. Not sure it’s even here yet.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 12, 2026
Fast and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
George
Site Experience FeedbackNov 12, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DHARLIE
Site Experience FeedbackNov 12, 2026
SOME OF THE STUFF THAT WAS LISTED AS SPONGEBOB WASNT EVEN SPONEGBOB RELATED SO IT WAS A LITTLE ANNOYING BUT OTHER THAN THAT IT WAS GREAT
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rookee
Site Experience FeedbackNov 12, 2026
came to the website after visiting the store, saw great gifts, but the person was with us! So glad they were on site too! hope more can be put on the site as well soon.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Adaline
Site Experience FeedbackNov 12, 2026
Over all experience was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 12, 2026
everything was great but I was disappointed in the quality of the headband I bought, I've bought thr same headband in person at spirit but lost it and repurchased it online because I was so impressed by the quality but the new one I received was disappointing
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Site Experience FeedbackNov 12, 2026
interaction was amazing and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
T
Site Experience FeedbackNov 12, 2026
It was easy to get around.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigEd
Site Experience FeedbackNov 12, 2026
Everything was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kombat
Site Experience FeedbackNov 12, 2026
Good. I didn't know y'all had a website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kim
Post-Delivery FeedbackNov 12, 2026
Items exactly as described. Arrived quickly. Very satisfied with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Badazz
Site Experience FeedbackNov 12, 2026
Good interaction fast checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spirit-Animal
Post-Delivery FeedbackNov 12, 2026
the zombie squad is the reason I continue to shop spirit stores because i trust if i ever have an issue they will resolve it/fix it - those folks are fantastic!!!!!!!!!! thry go above and beyond delivering exceptional customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Lori
Site Experience FeedbackNov 12, 2026
I only heard about this through a friend. I visit the Halloween store in person. Please get more stores in Pennsylvania to shop in.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blue
Post-Delivery FeedbackNov 12, 2026
I would recommend Spirit Halloween because of how diverse their stuff is. But only if you can afford to pay, as they do seem to be on the higher end of the scale financially for Halloween stores.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ice ice
Site Experience FeedbackNov 12, 2026
My order was delivered in a very weird spot. I did not find it. Then Spirit messaged and asked how i liked my item. I said i did not receive it, now what? Frankly i never even expected an answer. Retailers do not care about their customers like they used to. Spirit asked me to send pics of our doors. i I went out to take the pics, and there was my package, not by either door, but thrown by a corner of the garage, which is not a good delivery place! But i did find it, thanks to Spirits wonderful customer service! i would not hesitate to buy again, and I would also trust them with a large order! Thanks Spirit Halloween! PS I see you have Christmas stuff too! Wonderful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tita
Site Experience FeedbackNov 12, 2026
I think can put the pickup option available in the site for each orders including clearance.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marly
Site Experience FeedbackNov 12, 2026
It was simple to navigate, prices are a little more, sizing is not accurate (but I’ll make do. Restocking is slow. I needed a few more of the prison jumpsuits.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grinchmas
Site Experience FeedbackNov 12, 2026
very good easy found what i wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lex
Site Experience FeedbackNov 12, 2026
I am loving the Christmas spirit store just as much as Halloween spirit store. This is great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
The website is a bit basic and outdated.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackNov 12, 2026
it was easy from start to finish
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Kelli
Site Experience FeedbackNov 12, 2026
Nice website, lots of detail, photos, and videos were helpful. Adorable item. I live too far away from a store of yours, shopping 0n line is fine. Thank you
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Zach
Site Experience FeedbackNov 12, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jackattack
Site Experience FeedbackNov 12, 2026
It was good because I did not know of spirit Christmas and my boyfriend loves horror so haunted Christmas is awesome and I found the perfect gift for him because Halloween 2 is his favorite
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AnthonioT42
Site Experience FeedbackNov 12, 2026
the website was easy to navigate i typed in what i was looing for and filtered to find items more exact inwas ablento easily find what i needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackNov 12, 2026
Product was broken and due to the timing of when it was received (close to Halloween) I was unable to return/exchange a broken product. Waste.
- Overall Rating: 1
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Easy use
Site Experience FeedbackNov 12, 2026
user friendly
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Vatty
Site Experience FeedbackNov 12, 2026
I had no issues with the website, everything flowed smoothly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackNov 12, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10