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Spirit Halloween Customer Reviews

Spirit Halloween holds a 8.5/10 overall rating and 8,957 verified post-delivery reviews on Bizrate.

Spirit Halloween logo
Certified
Most Current Certification:
Nov 6, 2026
Spirit Halloween offers an incredible selection of Halloween Costumes, Halloween Decorations, Halloween Accessories, and Halloween Makeup.

Spirit Halloween Rating

Customer Certified
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Post-Delivery Feedback - 8,957 Reviews

Overall Satisfaction:

8.5out of 10

Would Shop Here Again:

8.5out of 10

Likelihood To Recommend:

9.2out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

74%69%
Neutral rating icon

Neutral

10%11%
Negative rating icon

Negative

16%20%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

6.7 out of 10

Site Experience Feedback - 91,503 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%81%
Neutral rating icon

Neutral

14%14%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Spirit Halloween

Showing 1 - 50 of 100,460

  • Mister toilet

    Post-Delivery Feedback

    Nov 5, 2026

    item was perfect everyone loved it

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 5, 2026

    Order tracking was easy to use and my order came earlier than I was told it would.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • G

    Site Experience Feedback

    Nov 5, 2026

    I love the smooth process of getting around the website

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kay

    Post-Delivery Feedback

    Nov 5, 2026

    Went to spirit Halloween store ask for help to find Custome . The girl did not help us at all . Went home and ordered online

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 1
    Full ratings for this review »
  • HorrorLover

    Site Experience Feedback

    Nov 5, 2026

    It was all great and really easy to use, highly recommend and can't wait for my items to arrive

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Grey

    Site Experience Feedback

    Nov 5, 2026

    It was great, easy clean checkout

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nay

    Site Experience Feedback

    Nov 5, 2026

    My purchase went smoothly as expected.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • zach

    Site Experience Feedback

    Nov 5, 2026

    Great as always!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Realest Cracka out

    Site Experience Feedback

    Nov 5, 2026

    it was dope

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gabby

    Site Experience Feedback

    Nov 5, 2026

    I got to film fun Tik Toks inside store with products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tee

    Post-Delivery Feedback

    Nov 5, 2026

    I ordered a Halloween costume for my son and added the two day shipping so he could have it before Halloween. The order never arrived. I contacted customer service and they were not helpful and then proceeded to tell me that I could not get a refund. My son’s Halloween was ruined and he didn’t have a costume to trick or treat in. The order arrived on November 1st which is too late and we now have a costume that can’t be worn due to the holiday being over. I’ll never order from Spirit again and will tell any and everyone that will listen the same.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Apples29

    Site Experience Feedback

    Nov 5, 2026

    It’s amazing service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cp

    Site Experience Feedback

    Nov 5, 2026

    All it’s really good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 5, 2026

    It was ok

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 5, 2026

    it was nice and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Spooky

    Post-Delivery Feedback

    Nov 5, 2026

    Spirit was great in person, ordered online and it was a nightmare costume was broken and ripped. Haven’t received refund I was stated over phone

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 7
    • Customer Support: 5
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 5, 2026

    1st order - The no return policy after i certiam date whixh was 2 days after i made the purchase. 2ns order - Poor pick up order service

    • Overall Rating: 5
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • iclaudart

    Site Experience Feedback

    Nov 5, 2026

    It’s really smooth and easy to browse

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Desmond

    Site Experience Feedback

    Nov 5, 2026

    It was easy, someone posted about a product and I came straight here to find it. The price was high and the shipping was high, but I wasn’t about to spend a bunch more money on other stuff just to save ten bucks.

    • Overall Rating: 5
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • Carrie

    Site Experience Feedback

    Nov 5, 2026

    No complaints all was 💯

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Prettyfaceai

    Site Experience Feedback

    Nov 5, 2026

    It was very easy and fast

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sam

    Site Experience Feedback

    Nov 5, 2026

    very easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 5, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hallowedspirit87

    Site Experience Feedback

    Nov 5, 2026

    Loved it! Finally I can shop spirit Christmas! Now please come to Greenville SC!

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 5, 2026

    I went to pick up my online order and as I enter the store .... Massive long line since in few days it was Halloween... But since I'm just picking up I seriously was going to get in line and wait , so I just went up to side cashier and told her if j needed to get in the line for pick up.. she kindly told me, "I got you! Just give me one sec to go get that for you!" I was like thank goodness I ordered online! _4

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Butterfly 22

    Site Experience Feedback

    Nov 5, 2026

    So Fast and Easy checkout! I love ordering Online

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Clair

    Site Experience Feedback

    Nov 5, 2026

    Good experience. Easy to use

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 5, 2026

    Good experience

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CraftEMomVT

    Site Experience Feedback

    Nov 5, 2026

    Overall, it was fine. I was shopping for a Pizza Planet jacket for my child. I was planning to purchase a med, but only small was available - hopefully, it will fit.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 5, 2026

    items missing from costume

    • Overall Rating: 1
    • Would Shop Here Again: 3
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 1
    Full ratings for this review »
  • redjessi

    Site Experience Feedback

    Nov 5, 2026

    It was good. Very easy, smooth transaction.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hill87

    Site Experience Feedback

    Nov 5, 2026

    Great site. Great products!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rona

    Site Experience Feedback

    Nov 5, 2026

    Easy to use and navigate. I didn’t experience any issues.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 5, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dylon

    Site Experience Feedback

    Nov 5, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nae Nae

    Site Experience Feedback

    Nov 5, 2026

    i love this store

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • John B

    Site Experience Feedback

    Nov 5, 2026

    One of the items we wanted from Spirit Christmas had to be ordered online. It took almost a dozen tries for the card reader to take my credit card using Tap, Swipe and Chip reader. Staff was friendly and helpful

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Bruh

    Site Experience Feedback

    Nov 5, 2026

    Coupon code didn’t work for a common item. Very disappointing

    • Overall Rating: 6
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 5, 2026

    kids love spirit and we are rarely let down

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • V

    Site Experience Feedback

    Nov 5, 2026

    Worked well. Went smooth.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • MoHawk

    Site Experience Feedback

    Nov 5, 2026

    Easy to use,found exactly what I wanted

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • mom

    Site Experience Feedback

    Nov 5, 2026

    no problems

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • jimmy

    Site Experience Feedback

    Nov 5, 2026

    free shipping!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Noellep

    Site Experience Feedback

    Nov 5, 2026

    Very good and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 5, 2026

    Bottoms/pants of Costume tore within an hour of wear

    • Overall Rating: 1
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Christy

    Site Experience Feedback

    Nov 5, 2026

    i have alwYs loved the amount of haunted mansion decor and shirts and blankets that is my favorite thing and i can always find something from you guys!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ghost

    Site Experience Feedback

    Nov 5, 2026

    I mostly found what I wanted but a particular item wasn’t shown on the site.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Bob weir

    Site Experience Feedback

    Nov 5, 2026

    Good service i wanted one thing it was on sale so i bought two

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AngieC

    Site Experience Feedback

    Nov 5, 2026

    it was a smooth experience and got a great deal

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Brandi

    Site Experience Feedback

    Nov 5, 2026

    it was a good experience. i had got on to check for an animtrontic harvey carvy i bought because my mom liked him. i saw spirit halloween added christmas and ended up shopping.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
Spirit Halloween Customer Reviews | Verified Customer Reviews at Bizrate Surveys