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Spirit Halloween Reviews - 3,360 Post-Delivery Reviews - 9.2/10

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Most Current Certification:
Jun 26, 2026
Spirit Halloween offers an incredible selection of Halloween Costumes, Halloween Decorations, Halloween Accessories, and Halloween Makeup.

Spirit Halloween Rating

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Post-Delivery Feedback - 3,360 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

85%87%
Neutral rating icon

Neutral

7%6%
Negative rating icon

Negative

7%7%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

6 out of 10

Site Experience Feedback - 80,325 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

83%86%
Neutral rating icon

Neutral

13%11%
Negative rating icon

Negative

4%4%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

Recent Reviews for Spirit Halloween

Showing 1 - 50 of 83,685

  • Online Shopper

    Post-Delivery Feedback

    Jun 25, 2026

    This was purchased for my husband from one of our children for Father's day. They have been waiting on its release since last year. It arrived very quick. We haven't taken it out of the box yet, but we're overall very happy with the experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Madmom

    Post-Delivery Feedback

    Jun 25, 2026

    I finally received my box today from FedEx after waiting all day after FedEx kept changing the delivery time. I have been waiting months for this animatronic to release and then Spirit released it earlier than the original August release..I had to scramble to get the money together last minute when this released on June 17th and soon after within hours it was sold out. Today when I got it the outside of the box was torn to shreds, holes were stabbed in it everywhere..it looked like Freddy Kruger got ahold of the shipping box. The inside... not much better. There are holes and stab/puncture marks all over my Halloween Michael Myers animatronic box. Holes and tears all the way through to the animatronic. I hoped and prayed it wasn't damaged. It is damaged. One arm did not work correctly, the pieces are all scuffed up and scratched, his face is all scuffed up. I sent pictures to customer service while I was on the phone with them and he said, "OH my, it looks like it was in an accident" He wanted me to put it together and call back tomorrow to see if it worked. The only problem with that is I told him it sold out almost immediately... come to find out after I got off the phone with him and they were closed, they still have some in stock, but I'm sure they won't when I call back tomorrow! I wish he would have processed a replacement while we were in the phone while it was still in stock!! I am very upset and disappointed . I spent $400 on this!

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 4
    Full ratings for this review »
  • cT

    Site Experience Feedback

    Jun 25, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Toamizi

    Site Experience Feedback

    Jun 25, 2026

    Using this website is relatively easy to use. The similar items below a selected item made it easy to find what I was looking for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Big daddy

    Site Experience Feedback

    Jun 25, 2026

    It was good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Chucky haunts

    Post-Delivery Feedback

    Jun 25, 2026

    The doomsday duo is absolutely insane you should most definitely get them!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Spencenutz

    Site Experience Feedback

    Jun 25, 2026

    Quick and easy to order. Loved the payment options too

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • GeoFL

    Site Experience Feedback

    Jun 25, 2026

    Website price (snapshot taken) differs from amount charged to credit card due to a coding error on your part that “forgets”, conveniently I may add, discount code which is clearly included and differently priced on the previous page.

    • Overall Rating: 5
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Brotherhood

    Site Experience Feedback

    Jun 25, 2026

    Very easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sweetlogo

    Site Experience Feedback

    Jun 25, 2026

    I'd like more discounts 20-25% off. Discounts coupons are hard to come by now.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • tiger

    Site Experience Feedback

    Jun 25, 2026

    very hard to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 25, 2026

    Website good -Just wish Spirit would offer more discount codes to returning-loyal customer's!

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Peanut

    Post-Delivery Feedback

    Jun 25, 2026

    The orders were delivered on time and I was very happy with my orders

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Robbie

    Site Experience Feedback

    Jun 25, 2026

    Good experience purchasing online, and a huge discount during summer months.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • J.H

    Post-Delivery Feedback

    Jun 25, 2026

    Nothing but awesome experiences with Spirit Halloween as a customer and as a previous employee :) Hoping to return this coming spooky season:))

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Pawpaw

    Site Experience Feedback

    Jun 25, 2026

    Should have more promo codes when buying online.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • kdawgg11

    Post-Delivery Feedback

    Jun 25, 2026

    Everything is great buy a lot and enjoy Spirit and Halloween thank you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • PapaSmurph88

    Site Experience Feedback

    Jun 25, 2026

    Quick and easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Brittany S

    Post-Delivery Feedback

    Jun 25, 2026

    Spirit Halloween has the largest selection of costumes in various sizes. It makes costume shopping super easy not just for Halloween but if I want to give a costume as a gift since my kids like dressing up for pretend play.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • R8dr4life

    Post-Delivery Feedback

    Jun 25, 2026

    I purchase all of my animatronics from spirit. I am never disappointed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • sky

    Site Experience Feedback

    Jun 25, 2026

    it was amazing

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • clubdan

    Post-Delivery Feedback

    Jun 25, 2026

    Best Michael Myers animatronic! I was so glad to get this!!!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 25, 2026

    Couldn't get the zombie raccoons last year. Got two for the price of one this year!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Kaytuls

    Site Experience Feedback

    Jun 25, 2026

    The promo code made me happy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Longleggs

    Site Experience Feedback

    Jun 25, 2026

    Came to find avatar costumes for my husband and I, typed it in and both costumes I was looking for popped up.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sally Stab

    Post-Delivery Feedback

    Jun 25, 2026

    I purchased Sally Stab and she is amazing!

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Aidan

    Post-Delivery Feedback

    Jun 25, 2026

    I Would Definitely Recommend Spirit Halloween You Guys Are THE Best Everyone Came Perfect And Overall Very Satisfied By My Purchases With You Guys!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Marcy

    Site Experience Feedback

    Jun 25, 2026

    For the most part the website operates well. It lags and has to be refreshed here and there.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Slasher Steve

    Site Experience Feedback

    Jun 25, 2026

    Love Spirit Halloween 🎃

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bradsdo

    Post-Delivery Feedback

    Jun 25, 2026

    I purchased the Spirit Halloween 3 Ft 7 In Trash Bandit Animatronic, and this raccoon is absolutely fantastic. The size is perfect, the look is hilarious and creepy in the best way, and it adds a fun twist to any Halloween setup. It definitely stands out from the usual decorations and gets attention right away. The movement and overall design make it a great addition for anyone who loves unique Halloween props. Whether you’re setting it up indoors, on a porch, or as part of a larger Halloween display, the Trash Bandit brings a ton of personality. I’m very happy with this purchase and would definitely recommend it to anyone looking for a fun, memorable animatronic.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 25, 2026

    It was easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Kitty

    Site Experience Feedback

    Jun 25, 2026

    I love spirit Halloween I prefer the experience going shopping and taking my son in store ,just not open all year round so online shopping does the trick it’s easy and simple love it . And we just love Halloween

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SMP

    Site Experience Feedback

    Jun 25, 2026

    Easy navigation of the website. Able to find what I was interested in right away.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Em

    Site Experience Feedback

    Jun 25, 2026

    Very straight forward and easy to navigate!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jenmo

    Site Experience Feedback

    Jun 25, 2026

    I think your site design is nice and checkout was easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Deezanimatronics

    Post-Delivery Feedback

    Jun 25, 2026

    Just got the new Michael Myers! It’s the best prop of 2026 great job!

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • bjorn

    Site Experience Feedback

    Jun 25, 2026

    It’s was great! Quick and easy!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Batmanzz

    Site Experience Feedback

    Jun 25, 2026

    It was good, just the shipping fee is alottt lol

    • Overall Rating: 6
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BloodlustRona

    Site Experience Feedback

    Jun 25, 2026

    Super easy to find what I was looking for

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lyse

    Site Experience Feedback

    Jun 25, 2026

    Always pleased. Ive purchased online many times & only ever experienced one time issue with multiple glitches on the website when trying to checkout so had to call to complete purchase. They were helpful & able to help me complete the order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • spooky store

    Site Experience Feedback

    Jun 25, 2026

    it was easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nevada

    Site Experience Feedback

    Jun 25, 2026

    Spirit Halloween is the best for anything Halloween or horror related, wish they had a store open for longer than just seasonal

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • baba

    Site Experience Feedback

    Jun 25, 2026

    son picked out what he wanted - one item was already out of stock

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nucci

    Post-Delivery Feedback

    Jun 25, 2026

    I saw a couple of off season items I had to have so instead of waiting for the store I ordered right away

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Quick

    Site Experience Feedback

    Jun 25, 2026

    Ease of purchase, simple and to the point

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Curly 1

    Site Experience Feedback

    Jun 25, 2026

    always satisfied with all my purchases

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • John

    Site Experience Feedback

    Jun 24, 2026

    Awesome online experience. Easy to order, very descriptive

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Scary C

    Site Experience Feedback

    Jun 24, 2026

    Website was easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Terrifier girl

    Site Experience Feedback

    Jun 24, 2026

    Good

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Wilkenuts

    Site Experience Feedback

    Jun 24, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »