Spirit Halloween Reviews - 3,397 Post-Delivery Reviews - 9.3/10
Spirit Halloween Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 86% | 88% |
 Neutral | 7% | 5% |
 Negative | 7% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
5.9 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 86% |
Neutral | 13% | 11% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Spirit Halloween
Showing 1 - 50 of 83,774
Jami L
Site Experience FeedbackJun 28, 2026
Great options, beautiful coatumes, wide array of sizes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mrtyler
Site Experience FeedbackJun 28, 2026
Easy quick
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 28, 2026
I highly recommend buying from Spirit, fast and easy checkout. They make it super easy to track your order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Nonya
Site Experience FeedbackJun 28, 2026
Finding product is difficult site needs better clarification
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bones
Site Experience FeedbackJun 28, 2026
Great !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chucky haunts
Post-Delivery FeedbackJun 28, 2026
Had an amazing experience love my item!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Stabby
Site Experience FeedbackJun 28, 2026
Love this store just wish they had a location open all year
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Heather R
Post-Delivery FeedbackJun 28, 2026
I bought the 6'6", officially licensed Michael Myers animatronic. I was super excited when I saw it was coming out and ordered it the minute it hit my inbox. Shipping was ok. "Free shipping" except that it was oversized so I saved about $6 but spent $30, which I understand. Packaging was good. I opened it as soon as it got here and found that the one "shoulder" is dented. Know it didn't happen in shipping as the box was nt damaged. Kind of irritating given the price. Then, as I attempted to smooth his "hair" on the side (which can't be easily done), I found that it's barely yarn and seems to come out with the slightest touch. Gotta be honest, I'm not sure it's worth the $418 I spent on it, the step pad, and shipping.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Chris
Site Experience FeedbackJun 28, 2026
I love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brady
Site Experience FeedbackJun 28, 2026
Great. It might change when I get order
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lish
Post-Delivery FeedbackJun 28, 2026
the art the clown that i got is absolutely amazing
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackJun 28, 2026
I’ve been purchasing spirit products for about 8 yrs or so , for my son who is a huge spirit fan I’ve had good experience with ordering online from spirit and in store experience , there are some flaws with the products not built the greatest ,but they do the job , one other little issue with spirit is they don’t carry a large assortment of replacement parts. , but the few times I had to send animatronic back to be repaired the experience was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
TenasciousOne
Post-Delivery FeedbackJun 28, 2026
The items I ordered were both what I expected them to be and both worked as they should. The delivery via FedX was outstanding as both large boxes arrived in great condition.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
BB
Site Experience FeedbackJun 28, 2026
The payment option was being glitchy with Venmo but it did end up working.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Art
Site Experience FeedbackJun 28, 2026
very happy with my experience..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
i wish the garage door cover would have some instructions in hanging the garage door cover
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kt
Site Experience FeedbackJun 28, 2026
Easy to find and easy checkout. Shipping seems quite high
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rudy
Post-Delivery FeedbackJun 28, 2026
When I first went online to order the item it was sold out. But the next day they had more in stock so I bought it right away. Shipping was fast, only took 3 days. Item was exactly as I expected and perfectly described on the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Willy
Site Experience FeedbackJun 28, 2026
Love the animatronics but the extra shipping charges are a little too much.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Dare2Sleep
Post-Delivery FeedbackJun 28, 2026
Purchased the Welcome To Derry Pennywise costume. Using it to make a Halloween display. Item is just as described and what is expected at that price point.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
New Zombie Baby!
Site Experience FeedbackJun 28, 2026
Easy purchase experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Patty
Post-Delivery FeedbackJun 28, 2026
I love the product, it is just as described online. I was a little hesitant about the actual trash can at first, but once it got put together it looks real and is a good scare. And of course I love the little raccoon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nonny5941
Post-Delivery FeedbackJun 28, 2026
I enjoy everything i get from spirit... just anxious to know when the new pennywise is coming
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Monica
Site Experience FeedbackJun 28, 2026
It was a good experience and easy to navigate the website
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
ZIPPY
Post-Delivery FeedbackJun 28, 2026
Good selection of products, good quality, good service, affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Shanna
Site Experience FeedbackJun 28, 2026
Experience was good. I love going to the stores in person but there are none open right now so I went to place an order for my bday on the site. Found exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cher
Site Experience FeedbackJun 28, 2026
Great variety of animatronics!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Burbank clown house
Site Experience FeedbackJun 28, 2026
We love the clowns
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bwells
Post-Delivery FeedbackJun 28, 2026
My son loves this stuff.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Disne
Site Experience FeedbackJun 28, 2026
Costume was irresistible. Had to have it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 28, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Caffeinated Goose
Site Experience FeedbackJun 28, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Christy887
Post-Delivery FeedbackJun 28, 2026
Definitely recommend going here can find some stuff you need, but sometimes they don't have what you are looking for and a worker even told me that she didn't know who I was talking about.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Cole
Site Experience FeedbackJun 28, 2026
I have a receipt that states one price, but then I was charged more.
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
Online Shopper
Site Experience FeedbackJun 28, 2026
All good. Got exactly what I wanted quickly and at a great deal
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nucci
Site Experience FeedbackJun 28, 2026
I used the credit card that was denied by pay pal express checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gael
Post-Delivery FeedbackJun 28, 2026
Michael myers feels and looks very realistic!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Bizob
Site Experience FeedbackJun 28, 2026
No final fantasy but that's ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shaunski79
Site Experience FeedbackJun 28, 2026
No issues with ordering Site is easy to navigate. Would like it more if the site had more zombie like animatronics.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Bubbles
Site Experience FeedbackJun 28, 2026
Easy to use.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oldie!
Site Experience FeedbackJun 28, 2026
Good experience!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
razor
Post-Delivery FeedbackJun 28, 2026
I was mostly satisfied with my purchases. These 3 animatronics bring my total purchased to 13. one of the ones I purchased this time had a bashed in back of the pumpkin head and paint missing in a few spots up front otherwise I have had no major issues with purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Blanche
Site Experience FeedbackJun 28, 2026
Good quality product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Court
Post-Delivery FeedbackJun 28, 2026
I was really happy that Spirit Halloween was coming out with a new Michael Myers animatronic. I had to purchase him once he was available in the online store. He is my favorite horror character. The next animatronic I would love to see if at all possible is Gizmo from the Gremlins. Fingers crossed that maybe one day it will happen. My son and I love going to the Spirit Halloween stores and we can't wait til one opens near us again. We always make multiple trips every week. This became our seasonal thing. We love this store and would recommend to so many people to check them out. So worth it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Visiongirl
Site Experience FeedbackJun 28, 2026
The website is very easy to use. It does keep me coming back because there is always something new available. I appreciate the discounts for free shipping because even when the stores are open I’m about 45 minutes away.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 28, 2026
My order was delivered on time and my merchandise was secured in a package box so it wasn’t damaged during shipping and delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackJun 28, 2026
Order arrived quickly and in good condition. Product is the best looking Michael Myers animatronic available for purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
KayMil
Post-Delivery FeedbackJun 28, 2026
It was easy to search to find what I was looking for, checkout was easy and package came when expected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Charlie
Post-Delivery FeedbackJun 28, 2026
Everything was perfect never disappoint
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Linds
Site Experience FeedbackJun 28, 2026
Great experience easy to find item looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9