Spirit Halloween Customer Reviews
Spirit Halloween holds a 9.3/10 overall rating and 3,718 verified post-delivery reviews on Bizrate.
Spirit Halloween Rating
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 87% | 89% |
 Neutral | 6% | 5% |
 Negative | 7% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
6.2 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 10% | 10% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Spirit Halloween
Showing 1 - 50 of 84,913
Turk
Site Experience FeedbackAug 6, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rae
Site Experience FeedbackAug 6, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jane
Site Experience FeedbackAug 6, 2026
I got the gifts for someone very close to me who has a terminal illness hence not being able to go to a store. When i started shopping, it seemed like shipping was going to be free above $40 so i added about $80 worth of product in the cart but it ended up being $28 so i had to take products out. She is going to only get 2 products which are probably on sale just because shipping was so expensive. That was a little disappointing and i just wanted to make her happy.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Viv
Site Experience FeedbackAug 6, 2026
Great I have ordered a lot of times on spirit Halloween! My kids and I love when it’s time for spooky season to shop online and in stores!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dez
Site Experience FeedbackAug 6, 2026
Very easy to set up my account with you guys and smooth transaction with paying and checking out online
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tidbit
Site Experience FeedbackAug 6, 2026
It was a quick and concise experience to shop and buy what i wanted. I really appreciate the free shipping promo code as well! The prices for the products i bought were very reasonable and affordable! Thank you!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lexy
Site Experience FeedbackAug 6, 2026
obsessed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerry T.
Site Experience FeedbackAug 6, 2026
Ordering online was of great ease
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HorrorConnections
Site Experience FeedbackAug 6, 2026
I found what I was looking for, although I have been waiting for promo codes. I ended up buying an animatronic recently as well. I wish they offered more animateonics in store but having online exclusive is unfortunate
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Count
Site Experience FeedbackAug 6, 2026
All went well. I haven't used the website in some time and it runs far more smoothly than last I made a purchase. I like how easy it is to locate the store finder.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Sarah
Site Experience FeedbackAug 6, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cngibson97
Site Experience FeedbackAug 6, 2026
It was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BringBackJumpingCat
Site Experience FeedbackAug 6, 2026
Its decent, just make the store locator more accurate with opening dates
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 6, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LadyFuzz2918
Site Experience FeedbackAug 6, 2026
Some items that I purchased in store are not listed online. When will the coupons start and Welcome to Derry animatronic be available. That info is not listed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jelly
Site Experience FeedbackAug 6, 2026
Good, easy and quick
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
TerrifyingJBone
Site Experience FeedbackAug 6, 2026
Very good and fast/easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
colts91
Site Experience FeedbackAug 6, 2026
Very great easy navigation
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kelsey
Site Experience FeedbackAug 6, 2026
Easy to find and check out.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Lm
Site Experience FeedbackAug 6, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bee
Site Experience FeedbackAug 6, 2026
It was straightforward and easy to navigate. Very happy there was a discount for shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 6, 2026
I was sent an entirely different costume from what I ordered
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Snack
Site Experience FeedbackAug 6, 2026
It’s good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cat
Site Experience FeedbackAug 6, 2026
Easy and smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
It was good found what I needed was easy n simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TJ
Site Experience FeedbackAug 6, 2026
Came looking for animatronics and found a new theme for this year.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WitchyMama92
Site Experience FeedbackAug 6, 2026
It was simple and fast I appreciate the quality of products and good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Julirex
Site Experience FeedbackAug 6, 2026
I love the spirit store, always awesome and interesting gifts and decorations
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dom
Site Experience FeedbackAug 6, 2026
I love the new arrivals every year! The prices are a little bit more on the expensive side, but I do also enjoy the sales
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Flutegirl
Site Experience FeedbackAug 6, 2026
The website was very organized and I liked seeing many reviews on the products I’d like to purchase. I want to have more information about the materials made for the product, like plastic, polyester, etc.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Unknown
Site Experience FeedbackAug 6, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Halloween Denise
Site Experience FeedbackAug 6, 2026
I am pleased with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katie H
Post-Delivery FeedbackAug 6, 2026
Every time I visit the store I feel like I’m reliving my childhood and seeing so many nostalgic decorations. The costumes are always perfect and unique and it keeps me coming back every year. I brought my husband here years ago and now it’s basically our seasonal tradition.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Valak
Site Experience FeedbackAug 6, 2026
Great experience. Found Valak!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Rich S.
Site Experience FeedbackAug 6, 2026
Everything worked as expected; no complaints.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
I love Halloween
Site Experience FeedbackAug 6, 2026
Every went great nothing needs changing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Izzy
Site Experience FeedbackAug 6, 2026
When checking out the site said free shipping after 40 but when I had items over $40 I was still paying for shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EdwardThePlumber
Site Experience FeedbackAug 6, 2026
I liked it! Was pretty easy to sing up and make a purchase. Something I’d like to see is updates about new inventory or upcoming drops especially if it’s sent out in email form only to people who have an account to beat the scalpers! But other than that good website and quick and easy experience.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Ray
Site Experience FeedbackAug 6, 2026
The website is super easy to use. You also get to see all the sale items in one spot rather than all over a store. 10/10 from me!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beaming
Site Experience FeedbackAug 6, 2026
Everything was easy and great
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Jeff
Site Experience FeedbackAug 6, 2026
The oversized fee was ridiculous, $100. Homedepot shipping is free on their animatronics. That will deter me on future purchases
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
AZLAN
Site Experience FeedbackAug 6, 2026
My family loves Spirit! We always look forward to when the open and are sure to check out multiple locations in our Valley! They always bring so much excitement to the season. This year we couldn't find the size for the costume my son wanted, and the website made it super easy to find his size! Thank you Spirit! Now open a Spirit Christmas in AZ!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
everything was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sarah1
Post-Delivery FeedbackAug 6, 2026
I like the cost of my costume.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
AJ
Site Experience FeedbackAug 6, 2026
Found what I was looking for quickly and checkout was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tavo
Site Experience FeedbackAug 6, 2026
It was a Good shopping experiencia
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Spooktastic
Site Experience FeedbackAug 6, 2026
Lived it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 6, 2026
Everything was easy and smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vale
Site Experience FeedbackAug 6, 2026
Really good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 6, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10