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Spirit Halloween Customer Reviews

Spirit Halloween holds a 9.3/10 overall rating and 3,690 verified post-delivery reviews on Bizrate.

Spirit Halloween logo
Certified
Most Current Certification:
Aug 5, 2026
Spirit Halloween offers an incredible selection of Halloween Costumes, Halloween Decorations, Halloween Accessories, and Halloween Makeup.

Spirit Halloween Rating

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Post-Delivery Feedback - 3,690 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%89%
Neutral rating icon

Neutral

6%5%
Negative rating icon

Negative

7%6%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

6.3 out of 10

Site Experience Feedback - 81,045 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

87%87%
Neutral rating icon

Neutral

10%10%
Negative rating icon

Negative

3%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

Recent Reviews for Spirit Halloween

Showing 1 - 50 of 84,735

  • klatoz

    Site Experience Feedback

    Aug 4, 2026

    it was easy. Too easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lex

    Site Experience Feedback

    Aug 4, 2026

    Open store locations in Pennsylvania sooner!!! They open around mid August when everywhere else is beginning of august

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Mikey

    Site Experience Feedback

    Aug 4, 2026

    Everything was good, easy and quick

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JavoJo

    Site Experience Feedback

    Aug 4, 2026

    The whole experience has been amazing from start to finish.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 4, 2026

    Quick and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 4, 2026

    Na

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Joy

    Site Experience Feedback

    Aug 4, 2026

    The website is very convenient to those who do not have a nearby spirit Halloween. My city does not have one. It is easy to browse and I love that I can find items that are often sold out in store.

    • Overall Rating: 7
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Valentine15!

    Site Experience Feedback

    Aug 4, 2026

    I had an overall amazing experience shopping on the Spirit Halloween website, I didn’t realize they even had one until this year when they decided to release the FANF merchandise and I’m happy to say that the website is very easy to navigate and well made. I was able to look for my items easily and add to cart as well as buy them, will definitely buy again now that I know the website is legit!

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Spooky

    Site Experience Feedback

    Aug 4, 2026

    Very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • love

    Site Experience Feedback

    Aug 4, 2026

    My daughter and I love shopping at Spirit Halloween

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tay-Tay

    Site Experience Feedback

    Aug 4, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tracy Macabre

    Site Experience Feedback

    Aug 4, 2026

    it was easy to navigate, and I was pleased with the selection check out was simple

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Disappointed shopper

    Post-Delivery Feedback

    Aug 4, 2026

    I ordered a Moana costume for my 3 year old granddaughter to wear to her birthday party. I ordered on a Tuesday, needing it for the next Monday. I paid $17.99 for 2 day shipping with the stated delivery date of Friday. It shipped Wednesday morning and the tracking said it would arrive on Friday. Friday came and went and the tracking said it was in Little Rock which is 30 minutes from my home on Saturday morning. Sunday it was in Mablevale which is 15 minutes from my home. I called Fed Ex and they said it was sent Fed Ex ground which is 3-5 day delivery and does not deliver on weekends and would be delivered on Monday between 10:15 & 2:15. I called Spirit Halloween to ask why it was sent 3-5 day shipping when I paid for 2 day shipping and they said they have no control over how it is shipped then said it was sent USPS priority. It was not sent USPS, if it had been, we would have received it because they deliver on the weekend. On Monday the estimated delivery time changed to 11:20-3:20, then changed to 6:35pm-8:35pm. Needless to say, my granddaughter did not get to wear her Moana outfit for her birthday party because it wasn’t delivered until 8:07pm on Monday. No apologies from the company, just excuses that I didn’t understand their system. The outfit is adorable, but do not depend on their shipping and by all means don’t pay extra because you will not get express shipping, you will get snail mail and throw your money away.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Bob E/

    Site Experience Feedback

    Aug 4, 2026

    It was Easy no hassle

    • Overall Rating: 10
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Totes amaze

    Site Experience Feedback

    Aug 4, 2026

    Slaytown

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Hydie

    Site Experience Feedback

    Aug 4, 2026

    Very similar and easy to navigate I like that it offers flexible payment plans through klarna. My son loves Halloween and he will be very surprised and happy when his gift arrives .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rick

    Site Experience Feedback

    Aug 4, 2026

    Very easy to browse for merchandise and on point with descriptions on products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • V soze

    Site Experience Feedback

    Aug 4, 2026

    very seamless

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Koogs

    Site Experience Feedback

    Aug 4, 2026

    Always enjoy getting excited for Halloween with Spirit Halloween. happy they had the costume i was looking for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Zee

    Site Experience Feedback

    Aug 4, 2026

    Spirit literally has everything I need, love it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Diana

    Site Experience Feedback

    Aug 4, 2026

    I loved it and it had alot discount and is quick to find evething I needed and I love that I can shop any time during the year is never closed really for us jolloween lovers

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • bluemoss

    Site Experience Feedback

    Aug 4, 2026

    it was the best experience ever

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Anonymous

    Site Experience Feedback

    Aug 4, 2026

    Missing the items I came for. I wanted a bag seen online. It was not available in store or online. I was very disappointed with both selection and pricing vs last year. I did see a cute costume for one of my three children. I will have to shop elsewhere for the other two.

    • Overall Rating: 3
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    Full ratings for this review »
  • #1steelersfan

    Site Experience Feedback

    Aug 4, 2026

    Website was great I was in the store and something was sold out then I checked online and it was back in stock

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rafa

    Site Experience Feedback

    Aug 4, 2026

    It’s a good website, user friendly and it’s not outdated

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • M.

    Site Experience Feedback

    Aug 4, 2026

    Everything went really smooth, found the costume easily, purchased quickly!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Andy

    Site Experience Feedback

    Aug 4, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Chas

    Site Experience Feedback

    Aug 4, 2026

    Everything went great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • E

    Site Experience Feedback

    Aug 4, 2026

    It was a very easy process. Was happy to see the product I wanted was available. The original price of shipping ($12~) was a bit jarring. Thankfully there was a discount. However without the discount I would have reconsidered. For a single small item, $12 seemed incredibly steep for standard shipping.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Izzy

    Site Experience Feedback

    Aug 4, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jess

    Site Experience Feedback

    Aug 4, 2026

    I was so happy because they got the size costume I need for my little girl.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Amber

    Site Experience Feedback

    Aug 4, 2026

    Quick and easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Shelbs

    Site Experience Feedback

    Aug 4, 2026

    It was fun looking at everything on the website!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Art for president

    Site Experience Feedback

    Aug 4, 2026

    Love Art the clown

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Coy

    Site Experience Feedback

    Aug 4, 2026

    Decent prices and shipping was easy

    • Overall Rating: 7
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pun

    Site Experience Feedback

    Aug 4, 2026

    Great experience 👍 everything was easy to find and the site was easy to navigate through

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • warewolf

    Site Experience Feedback

    Aug 4, 2026

    goodn

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SpookyCat

    Site Experience Feedback

    Aug 4, 2026

    It was easy and fast to shop online, very satisfied with the experience!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alan

    Site Experience Feedback

    Aug 4, 2026

    all good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Regan

    Site Experience Feedback

    Aug 4, 2026

    I thought it was good and liked free shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fun

    Site Experience Feedback

    Aug 4, 2026

    Excited about product

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Mandy

    Site Experience Feedback

    Aug 4, 2026

    Website was easy to use and product descriptions and photos were great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sam

    Site Experience Feedback

    Aug 4, 2026

    No good coupons. Good variety

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Shari

    Site Experience Feedback

    Aug 4, 2026

    It was easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Lauren G

    Site Experience Feedback

    Aug 4, 2026

    So excited for this ring master costume!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Paopao

    Site Experience Feedback

    Aug 4, 2026

    More restock on the website and more blind box a d items that are on tge website

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Erin

    Site Experience Feedback

    Aug 4, 2026

    Absolutely love spirit halloween, only ordered from the site cause the location we went to didn't have my item in stock,also not all locations are open yet so gotta snatch these animatronic up while I can

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 4, 2026

    It was all good 👍

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Insane

    Site Experience Feedback

    Aug 4, 2026

    It was fast easy and hassle free

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • J

    Site Experience Feedback

    Aug 4, 2026

    It’s very expensive and shipping is insane

    • Overall Rating: 6
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
Spirit Halloween Customer Reviews | Verified Customer Reviews at Bizrate Surveys