Happy Costumer
Site Experience FeedbackOct 8, 2025
Everything was great overall! My only criticisms are minor. I’m not 100% sure if it was something with my iOS settings, but while browsing your site it kept switching from desktop view to mobile view even though I didn’t change anything. Also, I already had my items in my cart but wanted to check the return policy, and I had to go back to each individual item to view it it would be helpful if that information was easier to access from the cart or checkout page.
Another small issue: three of the four items I purchased were for in-store pickup. One item wasn’t available at the Upper Arlington location, and instead of notifying me that all items would be switched to the Easton store, the site just automatically updated them. It actually worked out better for me in the end since I didn’t have to go to two different stores, but if I hadn’t noticed, I wouldn’t have known the pickup location changed.
Aside from that, I had a really positive experience! I found your site through Google when searching for this costume, and it was great that everything I needed was available and easy to find. I love that most of the costumes include the wig, leggings, and accessories it made shopping super convenient. You also had a wide variety of licensed items, so I knew I was getting the real thing. I’ll definitely be shopping here again in the future!