madison
Site Experience FeedbackMay 27, 2026
Most of the stores are well designed a good layout, the last one in October 2025 was pretty run down and very little supply, but it was close to Halloween day so they were sold out of a lot of products.
The website is good, easy to understand and follow, however google searching for products in spirit inventory gives different results then searching for the same product directly on spirit.com.
this made for some confusion as to what is actually available.
example, my purchase today was no available or searchable on spirit.com, but if i google searched spirit.com followed by the product name it shows as available, so i had to purchase it this second way, not thru a direct site search.
last year i registered on sprit.com with a ID and pw, but it is no longer available so i had to sign up again today, why id that happen?
we have many animatronics and spirit customer service and zombie squad have been amazing, some of the best customer service i have ever had.
thank you