Spencer's Customer Reviews
Spencer's holds a 8.7/10 overall rating and 4,122 verified post-delivery reviews on Bizrate.
Spencer's Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 74% |
 Neutral | 10% | 11% |
 Negative | 14% | 16% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 55,289
Zero
Site Experience FeedbackOct 30, 2026
It was really easy and quick, I dont think I have any complaints. Needed something on the fly for tomorrow, didn't have any issues.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Ages
Site Experience FeedbackOct 30, 2026
Everything worked great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Adamary
Site Experience FeedbackOct 30, 2026
Overall it was really easy and quick to checkout and find the thing I needed!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Shawna
Site Experience FeedbackOct 30, 2026
I received an email and across an item that I would be needing soon for my husbands birthday. This will be part of his gift and I’m so glad I found it. Browsing and check out was a breeze! Woohoo 🙌
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Birdie
Site Experience FeedbackOct 30, 2026
Everything went how I needed it to, good job.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 30, 2026
eveythjng was great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Sag
Site Experience FeedbackOct 30, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ednamode
Site Experience FeedbackOct 30, 2026
spencers my goat fr
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cami
Site Experience FeedbackOct 30, 2026
Good discount and quick order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TJ
Site Experience FeedbackOct 30, 2026
Great selection! Found the perfect gift!!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
hiiiguys
Site Experience FeedbackOct 30, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 30, 2026
Customer service is very difficult to connect with. I received my order but it was broken and immediately went to figure out how to exchange. The chat doesn’t actually take you to a live agent and I went through the texting option and haven’t received a response. I’m annoyed by the experience and just want a working version of the product I ordered.
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 1
Jordy
Site Experience FeedbackOct 30, 2026
All good love this store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wolflover01
Site Experience FeedbackOct 30, 2026
Found what I was looking for, for my son not so much for me but I am happy with what I got to.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Alisha M.
Site Experience FeedbackOct 30, 2026
I had no issues. It was easy to navigate, I found what I was looking for, and then an EVEN BETTER version of what I needed. I’m very happy with my purchase, and I’m happy the store near me had it available for pick up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
K
Post-Delivery FeedbackOct 30, 2026
Great fit and quality
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Juicy
Site Experience FeedbackOct 30, 2026
Good very easy to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Reyna
Site Experience FeedbackOct 30, 2026
Very easy to find what I was shopping for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mya
Site Experience FeedbackOct 30, 2026
Was easy
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tbuzz
Site Experience FeedbackOct 30, 2026
It was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ron
Post-Delivery FeedbackOct 30, 2026
I love spencers. I am a long time customer. I don't like apps but I purchase in store and this was the first time doing it by website. I love the experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Ale
Site Experience FeedbackOct 30, 2026
easy shopping and good cupons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maddi
Site Experience FeedbackOct 30, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jai
Site Experience FeedbackOct 30, 2026
It was fine
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Nook
Site Experience FeedbackOct 30, 2026
My experience was perfect nothing bad
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buzzy
Site Experience FeedbackOct 30, 2026
Very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nana
Site Experience FeedbackOct 30, 2026
I think it was awesome! Made it easy to shop.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve
Site Experience FeedbackOct 30, 2026
Casually browsed for graphic tees until I found something I vibed with
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Willy
Site Experience FeedbackOct 30, 2026
Not much of anything bad to sya. The Website makes buying what i want extremely easy, and has little to no bugs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vulthuryol
Site Experience FeedbackOct 30, 2026
It was a good experience wasn’t bad and wasn’t amazing just average.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Brit
Site Experience FeedbackOct 30, 2026
It was great. Late shopping and found what I needed. It was available and was able to purchase for pick up tomorrow
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Bri
Site Experience FeedbackOct 30, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Snotface
Site Experience FeedbackOct 30, 2026
everythinh was excellent until i used my apple pay and it has the incorrect shipping address.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Missy Miss
Site Experience FeedbackOct 30, 2026
I enjoyed shopping online. So much more to choose from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tacobell
Site Experience FeedbackOct 30, 2026
very easy to find what you need. I never have a problem navigating through the site so thats nice. I do wish it was a cuter looking page to match with the aesthetic of the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Obamalover69
Site Experience FeedbackOct 30, 2026
Really fast checkout with Apple Pay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jennyyyy
Site Experience FeedbackOct 30, 2026
Love Love Love and excited to try out the products period Experience was easy and love that u Can Just pickup no need To do anything else and k got 10% off period but overall things prices very afforadable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lorilongleggs
Site Experience FeedbackOct 30, 2026
Looking for lava lamp. Found a good one. Would have preferred more color options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cayo
Site Experience FeedbackOct 30, 2026
So far the staff was super helpful and very friendly. I don’t have anything negative to say.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sabrina
Site Experience FeedbackOct 30, 2026
checkout went smooth!
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
ilovemybf69
Site Experience FeedbackOct 30, 2026
Not really much to say, I got what I needed and then did this survey thingy
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
aj
Site Experience FeedbackOct 30, 2026
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- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ellen
Site Experience FeedbackOct 30, 2026
It was good but it would not accept my 20% coupon code.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Katie
Site Experience FeedbackOct 30, 2026
Super easy, thanks for still being a store
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 30, 2026
It was ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kyle
Site Experience FeedbackOct 30, 2026
It was just like buying anything else.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 30, 2026
great product but price was quite high
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 30, 2026
Everything was quick and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
B
Site Experience FeedbackOct 30, 2026
Everything was great
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8