Spencer's Customer Reviews
Spencer's holds a 8.8/10 overall rating and 3,769 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 78% |
 Neutral | 11% | 10% |
 Negative | 12% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.9 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 54,226
Remy
Site Experience FeedbackSep 16, 2026
It was easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Zzzz
Site Experience FeedbackSep 16, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Duckboy
Site Experience FeedbackSep 16, 2026
Everything went great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mitch
Site Experience FeedbackSep 16, 2026
No issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 16, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TrashyRat
Site Experience FeedbackSep 16, 2026
was easy to use and purchase my item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Truly
Site Experience FeedbackSep 16, 2026
it was quick and nice to search for exactly what i wanted
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Miranda
Site Experience FeedbackSep 16, 2026
It was easy to browse and find what I wanted
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Gunray
Site Experience FeedbackSep 16, 2026
Easy online ordering
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Ash
Site Experience FeedbackSep 16, 2026
The site is straightforward and easy to navigate, as well as well organized to make finding specific things easier
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 16, 2026
The butt plug I purchased was not safe for use. It went all the way into my butt and I had to go to the ER to get it removed.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
T.K.
Site Experience FeedbackSep 16, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zach
Site Experience FeedbackSep 16, 2026
Overall great experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Niya
Site Experience FeedbackSep 16, 2026
I missed the buy 2 get 2 free sale but I still caught the buy 2 get 1 free so I’m excited. I had a great experience. Easy to maneuver the website and very great sales for high quality jewelry.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Andy
Site Experience FeedbackSep 16, 2026
It would have been nice for a ship to store option. To make sure it’s not stolen from my front door.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ava
Site Experience FeedbackSep 16, 2026
I love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 16, 2026
Sword came quickly butb5he box 2as huge and almost 5 inches of it was outside of box.was absolutely shocked that it didn't get broke
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Drew
Site Experience FeedbackSep 16, 2026
Im pretty pleased with my time on the website, I will note that I had issues with logging in and then sending me a link to my email to reset my password but other than that, pretty good!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
ADavis
Site Experience FeedbackSep 16, 2026
Works as intended, easy and fast, got extra discount which was a God sent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Bre
Site Experience FeedbackSep 16, 2026
I loved all the options I had
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CJ
Site Experience FeedbackSep 16, 2026
It was super easy and simple. Love Apple Pay compatibility too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nati
Site Experience FeedbackSep 16, 2026
Love the coupon for signing up. Love the deals and variety
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hasly
Site Experience FeedbackSep 16, 2026
I was searching for a dildo, I found a couple of options then finally selected one, however there’re very few reviews on the site so I’m not sure how this product gonna be. Also, it would be better to have a video of the product with details.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
babyfaeby
Site Experience FeedbackSep 16, 2026
It was pretty good, I found what I needed quickly. Even got a discount at checkout because my order qualified for free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 16, 2026
The specifications (size and/or diameter) of the jewelry were not listed on all of the product descriptions.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 16, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackSep 16, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brett
Site Experience FeedbackSep 16, 2026
Overall a good experience here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackSep 16, 2026
I love buying clothes from Spencer’s!! Everything in the store is appealing and I wish I could just take it all home!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mj
Site Experience FeedbackSep 16, 2026
Everything was good but shipping is way too high
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Sky
Site Experience FeedbackSep 16, 2026
It was very nice, easy to find everything everything was labeled. It was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Yadiel
Site Experience FeedbackSep 16, 2026
You guys should make a app
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
Eddie
Site Experience FeedbackSep 16, 2026
I’ve shopped at Spencer’s in person before and I’m very happy to find the online site was easy to navigate and had what I wanted in stock.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Hosey
Site Experience FeedbackSep 16, 2026
I was granted a 20% discount code when I signed up but was not able to utilize it because it just disappeared. Nowhere to assign it to the final billing. Very frustrating.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Zil
Site Experience FeedbackSep 16, 2026
everything about the website was amazing today, i had no problems nor have i ever!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shelly
Site Experience FeedbackSep 16, 2026
I got exactly what I was looking for
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
TT
Site Experience FeedbackSep 16, 2026
Very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joli T
Site Experience FeedbackSep 16, 2026
Easy to find themed costumes in plus sizes and that’s hard to do at the bigger Halloween stores
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Skillet
Site Experience FeedbackSep 16, 2026
great
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
dyl
Site Experience FeedbackSep 16, 2026
Everything was simple and easy love spencers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leanwashere
Site Experience FeedbackSep 16, 2026
It waas a good expierence and easy to make the purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tovah
Site Experience FeedbackSep 16, 2026
It was a great experience quick and very easy to get to 10/10 recommendations
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JuniorB
Site Experience FeedbackSep 16, 2026
It was a good day
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
L
Site Experience FeedbackSep 16, 2026
The website interaction went great & was easy to navigate also.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bc
Site Experience FeedbackSep 16, 2026
Gd
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
.
Site Experience FeedbackSep 16, 2026
.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 4
Andrew
Post-Delivery FeedbackSep 16, 2026
I ordered a shirt from spencers online, the process of ordering it was super clear and concise, and the product was delivered earlier than expected
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Shay Shay
Site Experience FeedbackSep 16, 2026
Easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dayday
Site Experience FeedbackSep 16, 2026
Easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobnothere1
Site Experience FeedbackSep 16, 2026
Great website good deals with good prices on everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10