Spencer's Customer Reviews
Spencer's holds a 8.8/10 overall rating and 3,764 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 77% | 78% |
 Neutral | 11% | 11% |
 Negative | 12% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
6.9 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 80% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 54,205
Cox
Site Experience FeedbackSep 15, 2026
Great options and good prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Batman
Site Experience FeedbackSep 15, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
I like turtles
Site Experience FeedbackSep 15, 2026
They made it very easy to order some very fun items
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
spongebob
Site Experience FeedbackSep 15, 2026
last time i had to pick up so hopefully this time it delivers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Nate
Site Experience FeedbackSep 15, 2026
Amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Misteee
Site Experience FeedbackSep 15, 2026
It was good, was not happy with shipping options $20 just to get it by Friday is insane!
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 4
Sleepycat
Site Experience FeedbackSep 15, 2026
All was well
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
Birdlady
Site Experience FeedbackSep 15, 2026
I had a nice buying experience.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jenn A
Site Experience FeedbackSep 15, 2026
Great selection and prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hazza
Site Experience FeedbackSep 15, 2026
I do not like that you can only enter one code for a discount. Also shipping should automatically be free on orders over $40 and not need a code. Overall good pricing and good warranty included though.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
m3gara
Site Experience FeedbackSep 15, 2026
easy to navigate, good selection of products
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Verity
Site Experience FeedbackSep 15, 2026
I wish I had more verity in toys.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Medicmomma
Site Experience FeedbackSep 15, 2026
I found what I was looking for quickly and much more!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sam
Site Experience FeedbackSep 15, 2026
it was amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Britt
Site Experience FeedbackSep 15, 2026
No
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Andy
Site Experience FeedbackSep 15, 2026
Getting a gift for someone close to be based on a video game we’ve bonded over. I know they’ll love it.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jakmehoff
Site Experience FeedbackSep 15, 2026
Website was fairly understandable and easily navigational
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Judy
Site Experience FeedbackSep 15, 2026
Welcome discount helped alot
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
KB
Site Experience FeedbackSep 15, 2026
Was fats and easy to use . Make everything very clear and simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chococat
Site Experience FeedbackSep 15, 2026
Pretty good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Self
Site Experience FeedbackSep 15, 2026
Fast easy purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
andre
Site Experience FeedbackSep 15, 2026
It was pretty good and straightforward. Although, I would have like to see a "best sellers" section.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
IsabelSanzPR
Site Experience FeedbackSep 15, 2026
Fast, safe and very user friendly.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
xlunax
Site Experience FeedbackSep 15, 2026
I like Spencer’s they always have a unique range of stuff and it’s nice to be able to order online
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jay
Site Experience FeedbackSep 15, 2026
It was amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jess
Site Experience FeedbackSep 15, 2026
Easy to use. Easy to find what i wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 15, 2026
We love your store. Very fast shipping. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
kira
Site Experience FeedbackSep 15, 2026
yuh
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Goat
Site Experience FeedbackSep 15, 2026
Fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cas
Site Experience FeedbackSep 15, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mickey
Site Experience FeedbackSep 15, 2026
Always been happy with my purchases from Spencer's!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 15, 2026
Disappointed in Spencer's. Next time clarify if shipping is for only certain ways you receive the product. Also if product is on sale and note you can't use any promo codes.
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: 1
Kai
Site Experience FeedbackSep 15, 2026
Very easy and quick to make a purchase, checkout part the screen was a little jumbled but not too horrible I could figure it out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shay
Site Experience FeedbackSep 15, 2026
It was nice, but I couldn’t log in to my account
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
Damgasman
Site Experience FeedbackSep 15, 2026
Easy to access everything and like all the prices. Wish there would be more discounts probably also provide free shipping if no discounts for close to make it better
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lean
Site Experience FeedbackSep 15, 2026
Found website easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
David
Site Experience FeedbackSep 15, 2026
Great Experience!! I’ve always loved Spencer’s.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 15, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 15, 2026
Nice
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Yogi
Site Experience FeedbackSep 15, 2026
It was really good and perfect everything was amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gracie
Site Experience FeedbackSep 15, 2026
It was good. Nice website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nali
Site Experience FeedbackSep 15, 2026
This website was great fast and easy and affordable I will be purchasing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dani
Site Experience FeedbackSep 15, 2026
I want more merch for the amazing digital circus! yay ty :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
fari
Site Experience FeedbackSep 15, 2026
It was super easy to use and helpful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jerrice
Site Experience FeedbackSep 15, 2026
I didnt have a bad experience with this website, it was a little better than amazon, great reviews and very detailed descriptions then I checked out!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Juan
Site Experience FeedbackSep 15, 2026
great variety of tees, and resonable prices
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Cathy
Site Experience FeedbackSep 15, 2026
I found the website very user friendly. Enjoyable shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jhondoe69
Site Experience FeedbackSep 15, 2026
Very well service
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Emi
Site Experience FeedbackSep 15, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josh
Site Experience FeedbackSep 15, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9