Spencer's Customer Reviews
Spencer's holds a 8.7/10 overall rating and 3,718 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 78% |
 Neutral | 11% | 10% |
 Negative | 13% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.6 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 79% |
Neutral | 15% | 15% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 53,948
MarkB0202
Site Experience FeedbackSep 2, 2026
It’s was great
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
AAZ
Post-Delivery FeedbackSep 2, 2026
I ordered a tray and it arrived shortly quick, arrived after 2 days fast shipping would recommend
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jazzy
Site Experience FeedbackSep 2, 2026
It’s pretty easy to navigate this site and find what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marcus
Site Experience FeedbackSep 2, 2026
I love Spencer’s. It’s so good. Would always recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
😼
Site Experience FeedbackSep 2, 2026
My experience shopping on this website was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lemon
Site Experience FeedbackSep 2, 2026
It was very good sadly I couldn't get the retro cube which is what I wanted really bad.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Teddybear
Site Experience FeedbackSep 2, 2026
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lolli
Site Experience FeedbackSep 2, 2026
Chill
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
S
Site Experience FeedbackSep 2, 2026
It was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hypnotized
Site Experience FeedbackSep 2, 2026
The transaction was pretty easy and they had pretty good variety of things, the only issue I had was they were sold out of some sizes and it only allows one last name for your card, but overall very good and am excited to receive my items
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Cabrita
Site Experience FeedbackSep 2, 2026
It was perfect. Very convenient, fast, and the products look high-quality! I'll recommend it to my friends.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Key
Site Experience FeedbackSep 2, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yona
Site Experience FeedbackSep 2, 2026
It was great.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oleson
Site Experience FeedbackSep 2, 2026
It was great and easy to Find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
James
Site Experience FeedbackSep 2, 2026
The site was great, the only thing I would change is how you see your items at checkout. It’d be easier to be able to just click on them and see all the information about the item. Other than that this was an excellent online retail experience.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackSep 2, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chess
Site Experience FeedbackSep 2, 2026
it was easy to order and understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay
Site Experience FeedbackSep 2, 2026
It was amazing 10/10
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Fire Love Bone
Site Experience FeedbackSep 2, 2026
was in the market for pelvic floor health and Spencer's had and handled everything beautifully.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kenzie
Site Experience FeedbackSep 2, 2026
It was amazing. I love ordering from spencers and definitely worth it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
alex
Site Experience FeedbackSep 2, 2026
bo
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Krb
Site Experience FeedbackSep 2, 2026
Perfect price for Halloween costume
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ty
Site Experience FeedbackSep 2, 2026
Most of times I’ve purchased from Spencer’s I came home a satisfied individual.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Na
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Quandale dinkle
Site Experience FeedbackSep 2, 2026
Good services, excellent prediction on orders, fair prices, and good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Qtip
Site Experience FeedbackSep 2, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
It was good easy straight forward
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Cas
Site Experience FeedbackSep 2, 2026
NA
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
elliott
Site Experience FeedbackSep 2, 2026
needs to sell more shirts in 3xl online of the group INSANE CLOWN POSSE and wrestling.......
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 3
Online Shopper
Site Experience FeedbackSep 2, 2026
amazing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MariChat2020
Site Experience FeedbackSep 2, 2026
I had a enjoyable experience browsing the website and finding the items I purchased was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lboogie
Site Experience FeedbackSep 2, 2026
It was simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lizzy Rox
Site Experience FeedbackSep 2, 2026
Absolutely love Spencer’s online and in store. Always awesome products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Horgi
Site Experience FeedbackSep 2, 2026
It’s so amazing and quick and very simple to order online.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 2, 2026
This was a great shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Crizmo
Site Experience FeedbackSep 2, 2026
It was great. Found what i needed, and is cheaper than in store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smess
Site Experience FeedbackSep 2, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr Aura
Site Experience FeedbackSep 2, 2026
I felt great purchasing what I purchased the process was easy and efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eric Andre
Site Experience FeedbackSep 2, 2026
Over priced, but had an item that is going fast and being scalped. Also shipping was far greater then other outlets. But the online billing had me jumping through hoops
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Angel
Site Experience FeedbackSep 2, 2026
Website was clean enough to not feel overwhelming yet, has enough for easy navigation. I love including store availability alongside the products and how many the store has.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
AJ
Site Experience FeedbackSep 2, 2026
Website was SUPER easy to navigate/use, definitely using this a lot more after my first purchase!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Juju
Site Experience FeedbackSep 2, 2026
I came to look at shirts and belts, immediately found a beautiful belt. Prices were kind of high but it’s okay.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Abbi 💋
Site Experience FeedbackSep 2, 2026
Purchase was super easy to do online! My 1st online purchase with Spencer’s. I do normally buy in store!! Also got the discount off of spending $40 +! Thats a plus & i enjoy when they do these offers & deals!! Will continue to be a buyer i enjoy visting Spencer’s & shopping online!! Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beck
Post-Delivery FeedbackSep 2, 2026
The product was not made well. I ordered a blanket and after one wash (on delicate and by itself) it has started to pill and come apart. Very disappointing!
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Aj
Site Experience FeedbackSep 2, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NicknameHere
Site Experience FeedbackSep 2, 2026
It was good! I enjoyed the ease of browsing through the different items and finding what fit beside for me! Wish there was more details on stuff I am buying however.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Craig
Site Experience FeedbackSep 2, 2026
It was pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maya
Site Experience FeedbackSep 2, 2026
My interaction was very successful! Found what I needed easily, and was offered things to go along with it. I am very satisfied with my overall interaction and I would definitely recommend Spencer’s to other people. I will also be purchasing again!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
I had a good experience with the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10