Spencer's Customer Reviews
Spencer's holds a 8.7/10 overall rating and 3,718 verified post-delivery reviews on Bizrate.
Spencer's Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 76% | 78% |
 Neutral | 11% | 10% |
 Negative | 13% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.6 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 80% | 79% |
Neutral | 15% | 15% |
Negative | 5% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Spencer's
Showing 1 - 50 of 53,973
ME
Site Experience FeedbackSep 3, 2026
Great navigation was easy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Yes
Site Experience FeedbackSep 3, 2026
Amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackSep 3, 2026
Very good fast purchase and well customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
j
Site Experience FeedbackSep 3, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ruthi
Site Experience FeedbackSep 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
Very easy to find what I needed on website
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Zozo
Site Experience FeedbackSep 3, 2026
My overall interaction was good nothing to complain about and my boyfriend sure gonna love everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
antwrangler
Site Experience FeedbackSep 3, 2026
t shirt selection is quite sparce but nice deals and fairly decent shipping time
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Rachael
Site Experience FeedbackSep 3, 2026
It was good :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Glitterdiva
Site Experience FeedbackSep 3, 2026
Really good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Titi
Site Experience FeedbackSep 3, 2026
I love how easy the website is
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gina
Site Experience FeedbackSep 3, 2026
Overall, my experience with the Spencer’s website today was good. The website was easy to navigate, and I was able to find the products I was looking for without too much difficulty. The only negative part of my experience was that I really wanted the Coraline Other Mother blanket, but it was sold out. I was disappointed because it was the main item I was hoping to purchase. Other than that, I had a positive experience using the website
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Nezzdutts
Site Experience FeedbackSep 3, 2026
I like how quick and easy it is to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Slocci
Site Experience FeedbackSep 3, 2026
I was expecting it to be a little more affordable
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Spider-Man
Site Experience FeedbackSep 3, 2026
It was so discrete, which I greatly appreciated!
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
JA
Site Experience FeedbackSep 3, 2026
The code you gave me said 20% off but because of shipping fees, it's basically 10 percent. I can't have free shipping AND 20% off even though my order was more than 40 bucks?? Little incentive to get deals and buy MANY things for even more expensive if shipping is only free with a code. Shipping should be AUTOMATICALLY free after 50 bucks.
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Ren
Site Experience FeedbackSep 3, 2026
great website— very easy to navigate! been buying from spencer’s for a long time, and will definitely continue to :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bri!
Site Experience FeedbackSep 3, 2026
everything was nice and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jhon D
Site Experience FeedbackSep 3, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Holly
Site Experience FeedbackSep 3, 2026
Everything went smoothly and order placed easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mrs.R
Site Experience FeedbackSep 3, 2026
Went very well only wish I could have it sent to store for pickup
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ry
Site Experience FeedbackSep 3, 2026
The only problem I had with the website is it wouldn't let me sign into my account. Other then that I had no problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike Wazowski
Site Experience FeedbackSep 3, 2026
Pretty quick to order and got decent recommendations.
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
jas
Site Experience FeedbackSep 3, 2026
loved it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
luis
Site Experience FeedbackSep 3, 2026
good overall experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TK
Post-Delivery FeedbackSep 3, 2026
This was my first time ordering from Spencer's and it was great. The shirts I ordered came quickly, were great quality and fit nicely. Never needed to contact support. I would highly recommend ordering from here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Site Experience FeedbackSep 3, 2026
.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matthew J.
Site Experience FeedbackSep 3, 2026
Pretty awesome experience! Easy and quick.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Ash
Site Experience FeedbackSep 3, 2026
It was really good, fast, and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
alex
Site Experience FeedbackSep 3, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jamie p
Site Experience FeedbackSep 3, 2026
Easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lincolnshire
Site Experience FeedbackSep 3, 2026
It was pretty good I’m excited because I just bought my first roll of trans tape!
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Malaise
Site Experience FeedbackSep 3, 2026
I didn’t manage to complete the purchase on my laptop but I could on my phone web browser so unsure why
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Alex
Site Experience FeedbackSep 3, 2026
Good very fast and easy
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Ash
Site Experience FeedbackSep 3, 2026
good nothing bad just im not seeing all of the stupid tees that i see in store, like the meme ones
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
Pete
Site Experience FeedbackSep 3, 2026
Essy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Meme
Site Experience FeedbackSep 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Dezi
Site Experience FeedbackSep 3, 2026
Great Experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RRR
Site Experience FeedbackSep 3, 2026
is pretty good nothin much to say
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Sarakay
Site Experience FeedbackSep 3, 2026
Love everything I’m getting and can’t wait for them to come in
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mason
Site Experience FeedbackSep 3, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chelly
Site Experience FeedbackSep 3, 2026
Easy to find what I was looking for FREE shipping gotta love that ,but most of all best store ever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
AC
Site Experience FeedbackSep 3, 2026
It was like shopping on most websites.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Sandwhore
Site Experience FeedbackSep 3, 2026
A little glitchy
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Steve
Site Experience FeedbackSep 3, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nicky
Site Experience FeedbackSep 3, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ronnie
Site Experience FeedbackSep 3, 2026
Easy, and fun experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackSep 3, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kota
Site Experience FeedbackSep 3, 2026
It was good did everything I needed to without messing up got it to log into my account with my number loved that the app works well I love in store too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10